HP MFP Digital Sending Software 5.0 - Readme file information

5
- VMware ESX 3.5 Server update 5 or later
- Microsoft HyperV
Notes on OS/Environment Support:
- On 64 bit operating systems DSS runs in 32 bit compatibility mode.
- DSS does not run on Windows running on the IA64 processor
What is no longer supported in 5.01.xx that was supported in earlier DSS
versions
There have been previous families of DSS including the 4.x family, 4.25.xx family and 4.91.xx family. The
DSS code families have all been similar but there are some differences between them. Following is a list
of capabilities that are no longer supported by the 5.01.xx family of code that have been supported with
previous code versions.
- Operating Systems no longer Supported
o Windows XP
o Windows Server 2003
- Virtual Environments no longer supported
o Windows Virtual Server
- Novell is no longer supported, including Novell for authentication or file storage
- Devices no longer supported
o HP LaserJet 4100MFP
o HP LaserJet 9000MFP
o HP CM8050MFP
o HP CM8060MFP
- FW Versions no longer supported
o Any FutureSmart version earlier than FutureSmart 2 SP1 (June 2012)
o Any pre-FutureSmart version released earlier than December 2010
Maintenance Contracts and Obtaining Support
Starting in December of 2013 customers will be required to purchase maintenance contracts when they
purchase new DSS licenses. Customers will still be able to obtain support without a maintenance
contract until Jan 1, 2015. The mechanism for obtaining this free support has not changed; it is obtained
by contacting the same local phone number used in your region for LaserJet support.
When customers purchase maintenance contracts they will receive information about how to contact
HP for support using the maintenance agreement. Using the maintenance agreement support channel is
optional until Jan 1, 2015, and will be required after that date.