README for the HP Neoview Management Dashboard Client HP Part Number: 538511-001 Published: April 2009 Edition: HP Neoview Release 2.
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Table of Contents Checking Version Compatibility............................................................................................................5 Getting the Version of an Installed Client Product...........................................................................5 Downloading the Client Files.................................................................................................................5 Installation for Neoview Release 2.4................................................
Checking Version Compatibility Before installing the client product, check the compatibility of the product with the Neoview platform. Neoview Release of Client Product the Client Product Name Compatible versions of the Neoview platform 2.4 HP Neoview Neoview Release 2.4, with Neoview Management Dashboard Server Management Dashboard Client 2.3 HP Neoview Neoview Release 2.3, with Neoview Management Dashboard Server Management Dashboard Client 2.2 HP Neoview Neoview Release 2.
3. 4. 5. Fill in your customer information, then scroll down and check the boxes to accept the warranty statement and software license terms. Select Next. Click Download Directly. This action downloads the executable file corresponding to the product version you selected: • NVMD_Client_Setup_2.4.0.exe, for Release 2.4 of the Dashboard Client. NOTE: After a new version of the Client becomes available, it supersedes all previous versions for the base release. • • • 6. NVMD_Client_Setup_v22.
executable files can be verified by navigating to the Digital Signatures tab in their Properties dialog box as shown below: Installation Requirements Computer Windows 300 MHz or faster PC Memory 128 MB Disk space 30 MB Operating system Windows XP SP 2 or later Installation Instructions Removing Prior Installations Follow this procedure if Hewlett-Packard CSG, ASAP, or Neoview Management Dashboard Client software is already present on your workstation: 1. 2. 3. 4.
Pre-Installation Steps for Support of International Character Sets NOTE: For a list of limitations in Dashboard Client support for non-ASCII characters, see “Dashboard Client Support for International Character Sets” (page 17). Configuring a Non-ASCII Workstation No special pre-installation steps are required for display of multibyte characters on a non-ASCII workstation, for instance a Japanese workstation.
6. On the Welcome screen, select Next. 7. On the Readme screen, select Next. 8. On the Customer Information screen, enter your name and organization, and select Next. Installation for Neoview Release 2.
9. On the Destination Folder screen, select Next. 10. Wait for a few minutes while the Dashboard Client is installed.
. When installation of the client is finished, the wizard installs the Client Server Gateway (CSG), which allows communication between the Dashboard Client and the Neoview platform. On the Welcome screen, select Next. 12. On the Select Destination Directory screen, select Install CSG. Installation for Neoview Release 2.
13. On the Installation Completed screen, select Finish.
Setting Up the Client Server Gateway (CSG) 1. Start the CSG by selecting the CSG icon: 2. On the toolbar shown here 3. click the button to display the Options dialog box. In the Options dialog click the TCP/IP tab. Installation for Neoview Release 2.
4. On the following screen, enter the TCP/IP address of segment 1 of the cluster to be monitored. Specify Telnet port 4539 and Host Service Name SSGCOM1: 5. Click the Session tab. 6. Uncheck Use Common Security and Auto Logon. Click Apply, then OK.
Click the Start/Stop Host Session button, which is the blue chevron on the far left of the toolbar. 7. Before you connect, the terminal window looks something like this: Afterward the connection is made, it should look something like this: 8. If there was an error, correct it and try again. Possible errors are an invalid TCP/IP address, Telnet port number, or Host Service Name. A descriptive message will appear in the CSG Terminal Window. Installation for Neoview Release 2.
9. After a connection is established, you can run the Dashboard Client from the Windows Start menu. Select Start→All Programs→Neoview Management Dashboard: Post-Installation Instructions If you are installing the Dashboard Client software on the Neoview Console, follow these additional instructions to ensure that HP Support can remotely connect to the Neoview Console.
NOTE: HP recommends that you use the View->Options menu item to change the properties of the Dashboard Client. Avoid updating the properties of the Dashboard Client by directly editing the registry keys with utilities such as “Regedit.exe”. Most of the property changes, if done directly in the register, will not affect the Dashboard Client unless it is restarted.
