HP ProLiant Linux Management Pack (v 3.1) for Microsoft System Center User Guide Abstract This guide provides information on using the HP ProLiant Linux Management Pack for System Center version 3.1, to manage and monitor HP ProLiant servers running supported versions of Linux operating system software in a Microsoft System Center environment. This management pack is used with HP Insight Control for Microsoft System Center.
© Copyright 2008, 2012 Hewlett–Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice.
Contents 1 Overview..................................................................................................5 Introduction..............................................................................................................................5 HP Device Monitor Service, HP Device Monitor Console, and this management pack........................5 2 Using this management pack.......................................................................6 Using the Monitoring view......................
Researching state monitoring...............................................................................................25 Expected associated classes are not displaying in the Server State view or the Health Collection view.................................................................................................................................26 Event view and Performance view are empty..........................................................................
1 Overview This guide is designed for system administrators who use the HP ProLiant Linux Management Pack, HP Insight Management Agents, and other HP applications and tools to manage HP ProLiant servers running supported versions of Linux operating system software in a Microsoft System Center environment.
2 Using this management pack This chapter describes how to use the various management pack components. IMPORTANT: Before attempting to use this management pack, ensure that it has been properly installed and configured. For more information, see the appropriate installation documentation.
Figure 1 Monitoring View example Viewing all HP ProLiant servers that run supported versions of Linux operating system software 1. In the Operations Manager Monitoring view, expand the HP Systems folder.
2. Expand the HP Linux Servers folder and select one of these options: • Select Server State. All HP Linux servers are listed in the Server State view. You can use the column headings in the Server State view to sort by attributes such as state, server name, and operating system. NOTE: You can add or remove columns in this view by personalizing the view. For information about personalizing views, see the documentation for Microsoft System Center Operations Manager.
4. To display details for an individual alert, select the alert in the Active Alerts pane. The Alert Details pane shows HP Knowledge base text with the Event message in the Alert Description. To view full knowledge information, click View additional knowledge in the Alert Details pane. Read the Product Knowledge and take action as described in the Resolutions section. If necessary, launch the Console Tasks defined in the Product Knowledge.
Using Run As profiles Run As profiles enable non-default Run As accounts to be used for discovery and monitoring of HP servers. You can use the following Run As profiles: Profile name Description HP ProLiant Monitored Servers Discovery Account Used for all discovery of HP ProLiant Monitored Servers. HP ProLiant Monitored Servers Monitoring Account Used for all monitoring of HP ProLiant Monitored Servers.
3 More about this management pack This chapter provides more background information about the components of this management pack. The following management pack components are copied to the management database: • Views • Tasks • Classes • Discoveries • Monitors • Rules Architecture This management pack depends on other management packs This management pack depends on the HP ProLiant Monitored Library Management Pack, which depends on the HP ProLiant Server Management Pack.
• Group State This view displays the State view by groups, including the groups provided by this management pack. • Health Collection State This view displays the State view by collection classes, including the collection classes provided by this management pack.
Figure 3 Example of an Active Alert Server State view The Server State view displays the overall status of HP hardware associated with the listed servers. To view detailed state information for HP health collections for a computer, select the server, and launch Health Explorer from the context menu or from the link in the Actions panel.
Group Diagram view The Group Diagram view in the HP Systems folder provides a graphical display of all groups, all associated HP servers, and all subsystems (collections). For each diagram, you can expand each icon node to view the next level of information. For example, you can find the HP Linux servers by expanding the HP Servers Group, then the HP ProLiant Monitored Server Group, and then the HP Linux Group. The Group Diagram view shows only those servers that are members of the selected group.
Classes • HP Device Monitor Server Class (ID=HewlettPackard.Servers.HPDMServer) Includes discovered instances of the HP ProLiant servers that communicate with SCOM through the DMS.
Description Example Logs subsystem health (Integrated Management Log (IML)) Success ◦ Memory (ID=HewlettPackard.ProLiant.Monitored.Linux.HPSystemMemory.HealthState) Description Memory subsystem health ◦ Example Success Realtime Monitor (ID=HewlettPackard.ProLiant.Monitored.Linux.HPSystemRealtimeMonitors.HealthState) Description Realtime Monitor subsystem health ◦ Example Error Management processors (ID=HewlettPackard.ProLiant.Monitored.Linux.HPSystemManagementProcessor.
(ID=HewlettPackard.ProLiant.Monitored.Linux.HPSystemPowerSupplies.HealthState) Description Power supply subsystem health ◦ Example Success Processors (ID=HewlettPackard.ProLiant.Monitored.Linux.HPSystemProcessors.HealthState) Description Processor subsystem health ◦ Example Warning Temperature sensors (ID=HewlettPackard.ProLiant.Monitored.Linux.HPSystemTemperatureSensors.
The HP ProLiant Monitored Library Management Pack, on which this management pack depends, provides this discovery rule: • HP Servers Group contains HP ProLiant Monitored Server Group Membership Rule (ID=HewlettPackard.ProLiant.Monitored.Library.
• HP ProLiant Linux Server Log Collection To HP ProLiant Linux Server Health Rollup Monitor (ID=HewlettPackard.ProLiant.Monitored.Linux.HPSystemLogsToHPLinuxServerHealthRollupMonitor) • HP ProLiant Linux Server Management Processor Collection To HP ProLiant Linux Server Health Rollup Monitor (ID=HewlettPackard.ProLiant.Monitored.Linux.HPSystemManagementProcessorsToHPLinuxServerHealthRollupMonitor) • HP ProLiant Linux Server Memory To HP ProLiant Linux Server Health Rollup Monitor (ID=HewlettPackard.
4 Events Base hardware events 20 SNMP trap ID Base hardware event description 1005 HP Linux Processor degraded 6016 HP Linux Memory error tracking disabled 6027 HP Linux POST degraded 6028 HP Linux Power subsystem degraded or failed 6032 HP Linux Power subsystem degraded or failed 6034 HP Linux Power subsystem degraded or failed 6043 HP Linux DC-DC power converter degraded or failed 6044 HP Linux DC-DC power converter degraded or failed 6045 HP Linux DC-DC power converter degraded or fa
SNMP trap ID Base hardware event description 22034 HP Linux Rack power subsystem degraded 22035 HP Linux Rack enclosure power subsystem degraded 22036 HP Linux Rack enclosure power subsystem degraded Environmental hardware events SNMP trap ID Environmental hardware event description 6017 HP Linux Temperature failed and system shutdown 6018 HP Linux Temperature degraded 6020 HP Linux Fan failed 6021 HP Linux Fan degraded 6023 HP Linux Fan failed 6035 HP Linux Fan degraded 6036 HP Linux
Server storage events 22 SNMP trap ID Server storage event description 3033 HP Linux Drive array controller degraded 3034 HP Linux Drive array logical drive degraded 3038 HP Linux Drive array accelerator degraded or failed or battery failed 3039 HP Linux Drive array accelerator data degraded or failed 3040 HP Linux Drive array accelerator degraded or failed or battery failed 3041 HP Linux Drive array tape drive degraded 3042 HP Linux Drive array tape library door degraded 3043 HP Linux Dr
SNMP trap ID Server storage event description 8029 HP Linux Storage system fan degraded 8030 HP Linux Storage system temperature degraded 8031 HP Linux Storage system fault tolerant power supply degraded 8032 HP Linux Storage system connection degraded 8033 HP Linux Storage system Global Service Indicator status changed 14004 HP Linux IDE ATA disk degraded 14005 HP Linux ATA RAID logical drive degraded 14006 HP Linux Solid state disk wear status change 16002 HP Linux External tape drive d
5 Troubleshooting Introduction The following information is designed to help resolve some common operating issues that might occur when you use this management pack.
Operational and usage issues Alert notifications repeat the value displayed in Path, and the Path and Source values appear to be swapped In alert notifications for devices managed by HP: • The value for Source indicates the entity that generated the alert, such as the HP Insight Management Agents. • The value for Path indicates the target server or device that is affected by the alert. • The actual value for Path is displayed twice, separated by a semicolon.
Expected associated classes are not displaying in the Server State view or the Health Collection view By default, the Server State view and the Health Collection State view do not display the expected associated class instances. The layout of the view can be different according to the installation order of the management packs, the discovery results, and the user's console operation.
HP Agentless servers that use AMS are discovered and listed in HP Linux Servers or HP VMware Servers views HP Agentless servers running a Linux or VMware operating system and using AMS can appear in the HP Linux Servers view or the HP VMware Servers view if you have imported the HP ProLiant Agentless Management Pack but you are still using the HP ProLiant Linux and VMware Management Pack for System Center (included with HP Insight Control for Microsoft System Center 6.3).
6 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • See the Contact HP worldwide website: http://www.hp.
Warranty information HP will replace defective delivery media for a period of 90 days from the date of purchase. This warranty applies to all Insight Management products. HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: • In the United States, see the HP U.S. service locator website: http://www.hp.com/service_locator • In other locations, see the Contact HP worldwide website: http://www.hp.
Replaceable The name of a placeholder that you replace with an actual value. [] In command syntax statements, these characters enclose optional content. {} In command syntax statements, these characters enclose required content. | The character that separates items in a linear list of choices. ... Indicates that the preceding element can be repeated one or more times. WARNING An alert that calls attention to important information that, if not understood or followed, results in personal injury.
Index console Tasks see HP tasks console task, 9 HP Linux Group, 17 HP Linux Instance Group, 17 HP ProLiant Device Monitor Discovery Account Run As profile, 10 HP ProLiant Device Monitor Monitoring Account Run As profile, 10 HP System Management Homepage task, 9 HP tasks HP Device Monitor Console (DMC), 9 HP System Management Homepage task, 9 predefined, 14 security for, 14 D I dependency monitors see propagation monitors Device Monitor Console (DMC) see DMC Device Monitor Service (DMS) see DMS diagnos
Server State view, 13 server storage events, 22 SMH task see HP System Management Homepage task SNMP trap events base hardware, 20 environmental hardware, 21 network interface, 21 remote management processor, 21 server storage, 22 test alert, 23 supported software versions, 5 T tasks, 9 see also HP tasks HP Device Monitor Console (DMC), 9 HP Integrated Lights-Out, 9 HP System Management Homepage task, 9 launching outside of Actions pane, 26 test alert event, 23 troubleshooting alert notifications, 25 alert
