HP OneView 1.0 Installation Guide

2.4.1 Enabling or disabling authorized services access
When you first start up the appliance, you can choose to enable or disable access by on-site
authorized support representatives. By default, on-site authorized support representatives are
allowed to access your system through the appliance console and diagnose issues that you have
reported.
Support access is a root-level shell, which enables the on-site authorized support representative to
debug any problems on the appliance and obtain a one-time password using a challenge/response
mechanism similar to the one for a password reset.
Any time after the initial configuration of the appliance, you can enable or disable services access
through the UI by selecting Actions→Edit services access on the Settings window.
You can also use an appliance/settings REST API to enable or disable services access.
NOTE: HP recommends that you enable access. Otherwise, the authorized support representative
might be unable to access the appliance to correct a problem.
2.5 Logging in to the appliance for the first time
1. Use the following default credentials the first time you log in to the appliance:
User name: Administrator
Password: admin
If you cannot log in using the default credentials, see “You cannot log in” (page 15).
2.5 Logging in to the appliance for the first time 9