HP OpenView Storage Management Appliance I Quickrestore CD Instructinos (AV-RUCVB-TE, October 2003)

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After the image download concludes, the SMA I automatically begins configuring the operating
system and software. During this automated process, the SMA I performs several reboots of the CD
and Microsoft® Windows®
1
operating system.
After the operating system and software configuration process concludes, the SMA I is restored to
Storage Management Appliance software v2.1. The Windows Welcome to Windows dialog box is
displayed.
10. Install additional SMA I software updates and other applications, as required. Refer to your specific
update or application documentation for information on installing them.
Note: To browse to the SMA I, enter smaxxxxxxxxxxxx as the URL address from a compatible
browser. The xxxxxxxxxxxx represents all the characters in the SMA I serial number. For information
on logging on to the SMA I, refer to the Compaq SANworks Management Appliance Configuration
Guide that shipped with the SMA I.
Note: If after the QuickRestore process you are unable to browse to the SMA I, refer to the Compaq
SANworks Management Appliance Configuration Guide that shipped with the SMA I.
Troubleshooting
Should you encounter problems during the restore process, refer to Table 1. If you encounter other
problems not detailed in Table 1, contact an HP authorized provider. Telephone numbers for HP
authorized providers can be found at HP technical support web page at http://www.hp.com/support .
1. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Table 1: Solutions for Common QuickRestore Problems
Item Problem Solution
1 The restore failed to complete. ■ Eject the QuickRestore CD, and retry the restore
process again.
■ If the problem persists, contact HP technical
support.
2The QuickRestore Failure screen
is displayed.
■ Reboot from the CD, as instructed on the screen.
■ If the problem persists, contact HP technical
support.