HP Utility Meter User's Guide for version 8.14.
© Copyright 2009 Hewlett-Packard Development Company, L.P. Legal Notices Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice.
Table of Contents About This Document...................................................................................11 1 2 3 4 5 6 7 8 Intended Audience.............................................................................................................................11 Publishing History..............................................................................................................................11 Document Organization...........................................................
3 Performing Utility Meter Tasks....................................................................41 3.1 Starting the Utility Meter GUI............................................................................................................41 3.2 The Main Window..........................................................................................................................43 3.3 Utility Meter Help Information......................................................................................
.3 Troubleshooting a Device.................................................................................................................91 5.3.1 Troubleshooting a Storage Device..............................................................................................91 5.3.2 Troubleshooting a WBEM Device..............................................................................................92 5.4 Fixing a Disconnected Device (with Red Box)......................................................
List of Figures 1-1 2-1 2-2 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-19 3-20 3-21 3-22 3-23 3-24 3-25 3-26 3-27 3-28 4-1 4-2 4-3 4-4 4-5 4-6 5-1 Flow of Metered Usage Data............................................................................................................16 Utility Meter GUI Main Window.......................................................................................................31 Network Configuration Dialog Box....................
List of Tables 1 Common Utility Meter Tasks..................................................................................................................12 1-1 Recommended Minimum Hardware...................................................................................................17 1-2 Disk Space Requirements for /var.....................................................................................................18 3-1 Utility Meter GUI Tasks...................................................
About This Document This document provides instructions for installing, configuring, and verifying the operation of version 8.14.01 of the HP Utility Meter software (HP products T2805AA and T5462A) on supported HP servers running either HP-UX 11i v2, or HP-UX 11i v3. 1 Intended Audience This guide is intended to primarily be used by HP personnel who install and configure the Utility Meter hardware and software for Pay per use (PPU) and Utility Ready Storage (URS) customers.
IMPORTANT: In some of the screenshots in this guide it has been necessary to either blur information or input invalid information in order to ensure the security of certain HP IP addresses and system names. These edits do not affect any Utility Meter procedures. 4 Common Utility Meter Tasks Common Utility Meter Tasks lists the common tasks related to the Utility Meter and provides links to the information in this guide.
5 Locating This Guide This guide is available from the following sources: • The HP Technical Documentation Web site: http://docs.hp.com/en/netsys.html#Utility Pricing Solutions • The HP-UX Instant Information media (CD or DVD) 6 Typographic Conventions find(1) Book Title Linked Title http://www.hp.com Command user input computer output Enter term variable value attrib= HP-UX manpage. In this example, “find” is the manpage name and “1” is the manpage section.
1 Introduction 1.1 Overview Pay Per Use (PPU) and Utility Ready Storage (URS) are part of HP's Utility Pricing Solutions (UPS) program. In this program, customers are charged according to usage of the PPU and URS computing resources (servers and storage) under a UPS contract. The Utility Meter is a component in the setup of a PPU or URS solution. For more information on this program, see the Metered Capacity link on the HP Utility Pricing Web page: http://www.hp.com/go/utility For version 8.14.
The Utility Meter sends PPU and URS usage data to HP securely over the Internet through HTTPS or email on a daily basis. Data sent to HP is encrypted before transmitting. The Utility billing engine processes usage data from the Utility database once per month and billing information is sent to the customer. The monthly bill contains a fixed amount (for the hardware, software and services) and a variable amount.
1.2 What is New for Version 8.14.01 Version 8.14.01 of the Utility Meter software is the fifth release of the Utility Meter 8.x software. Version 8.14.01 includes the following changes: • Multi-Tiering inventory support for EVA storage with this information displayed on the URS portal. • Addition of SAN Port metering functionality. • Storage reports are now produced every 2 hours instead of every 24 hours. 1.3 Recommended Hardware CAUTION: The hardware used to run the Utility Meter 8.14.
are being metered (plus about 500 MB of overhead). Below are calculations for the /var directory disk space requirements for 1,000 metered instances: • PPU Partitions — 48 usage reports are created on a daily basis. Each report is 8 KB in size. 90 days of usage data is retained in /var. For 1,000 PPU partitions to be metered, /var should be approximately 35.5 GB in size: 48 * 8,000 * 91 * 1,000 = 34,944,000,000 (~35.5 GB including 500 MB of overhead) would be required for /var.
For the list of currently supported PPU Agent platforms, refer to the specific PPU User's Guide at: http://docs.hp.com/en/netsys.html#Utility Pricing Solutions 1.4 Software Version 8.14.01 of the HP Utility Meter software is available as the following HP products: • For Pay per use (PPU) installations: T2805AA • For Utility Ready Storage (URS) installations: T5462A PPU customers should install product T2805AA on the Utility Meter, and URS customers should install product T5462A.
For installation details, see URS XP Only – Installing the XP CVAE CLI Software. • For Utility Ready Storage EVA installations: HP StorageWorks Storage System Scripting Utility version 8.0.0 or 9.0.0. The supported versions of CV EVA are 8.0.2, 9.0.0 and 9.0.1. The major version number of the SSSU software installed on the Utility Meter should be the same as for all the CV EVA versions controlled by the Utility Meter. For installation details, see URS EVA Only – Installing the CV EVA SSSU Software.
Hardware maintenance is covered by the standard warranty that comes with the HP Integrity server. Software support is delivered by the local country's HP Response Center. 1.6 Data Sent to HP Usage data flows from UPS resources (PPU partitions, URS disk arrays, and URS SAN switches) to the Utility Meter. The Utility Meter encrypts the data and transmits it over the Internet to HP.
• A network configuration, for the network that the Utility Meter is installed on, has been changed. • A proper shutdown was not performed on the PPU partition, resulting in the PPU partition sitting at a boot prompt and still being detected by one of the other partitions. See Troubleshooting Overview. • The email or HTTPS configuration on the customer's network was modified and the change has broken the transport of the usage data to HP.
Customers and HP people already registered for access to the iCAP portal can reuse their logon information to access PPU and URS information. The account username on the UPS Web portal must be a valid email account because a one-time password is sent to this email address for initial access to the portal. The user is forced to change the password after the first successful logon. Note that the password for the portal expires every 90 days.
2 Installing and Configuring the Utility Meter Software 2.1 Overview This chapter provides information and procedures for two different audiences: • HP services representatives who initially install and configure the Utility Meter software on new Utility Meter hardware that is turned on for the first time. HP services representatives who are initially installing and configuring the Utility Meter software must read this entire chapter and perform all procedures in this chapter.
3. Install the Utility Meter software. For information about this installation, see Installing the Utility Meter Software. Note that a reboot of the Utility Meter system and verification of the Utility Meter processes and services are required. 4. Configure the Utility Meter software parameters by using the Utility Meter application GUI. For more information about the Utility Meter configuration, see Configuring the Utility Meter Parameters. 5.
IMPORTANT: HP recommends that the IP address and hostname of the Utility Meter are entered into the customer's DNS tables prior to installing and configuring the Utility Meter software. The propagation of the Utility Meter's IP address and hostname into DNS may take some time to occur. • Access to the Utility Meter system is needed to install and configure the Utility Meter software. Note that the Utility Meter system is ordered without a keyboard, mouse and monitor (KVM).
IMPORTANT: After changing the HP-UX system parameters, the Utility Meter software parameters must be reconfigured to match the HP-UX system parameters that were changed. See Configuring the Utility Meter Parameters. 2.5 Installing the Utility Meter Software NOTE: You should check the HP Software Depot Web site for the latest information about patches: http:/ /www.software.hp.com. For patch management information, refer to the Patch Management User Guide for HP-UX 11.x Systems, available at http://www.docs.
• For PPU installations: /usr/sbin/swinstall -s T2805AA \* • For URS installations: /usr/sbin/swinstall -s T5462A \* 8. Follow the instructions in Completing the Utility Meter Software Installation to complete and verify the Utility Meter software installation has been successful. 2.5.
1. 2. Inspect the following log files for any installation errors: • /var/adm/sw/swinstall.log • /var/adm/sw/swagent.log Next, reboot the Utility Meter by executing the following shutdown -r command: # /usr/sbin/shutdown -r Wait for the reboot to complete. 3. After the reboot completes, execute the following command: # /opt/meter/bin/monitor status The output should be similar to this: Status: tnameserv...running, pid=1639, responding das_SERVER...running, pid=1647, collecting transporter...
If the X11 application is not displayed properly, you must set the DISPLAY environment variable to the IP address of the system you started the terminal window from. For example, if you started the terminal window on 10.x.x.x, set the environment variable: # export DISPLAY=10.x.x.x:0.0 After you have set the DISPLAY environment variable, ensure an X11 application can be locally displayed. 4.
5. In the Utility Meter GUI, click the Configure tab, and then click the Network Configuration task button (right pane). The Network Configuration dialog box is displayed: Figure 2-2 Network Configuration Dialog Box 6. Use the information from the Utility Meter Site Preparation Form to enter the following Utility Meter data into the Network Configuration window. Note that many of these fields have values automatically entered.
the contact address for your Utility Meter. Enter the name of the alias (complete with domain name) as one of the email addresses. Use an email alias with a small number of contacts. 7. Select the data transport method (either Transfer data through HTTPS, or Transfer data through email Depending on the selected data–transport method, additional fields need to be filled in: • HTTPS: If there is a proxy server between the Utility Meter and HP, the proxy server's hostname.
If the refresh operation fails, URS XP usage collection is not reattempted until the next collection time, and no URS report is created. When URS XP usage information cannot be collected, this may cause derived URS XP usage to be billed. (For details of derived URS XP usage, see Missing Usage Reports.) HP recommends that you perform the following actions to avoid conflicts and prevent derived URS XP usage.
• Interactive program: Automated email Masquerading • Manual procedure: Manual email Masquerading NOTE: For detailed information on email masquerading, see the appropriate (HP-UX 11i v2, or 11i v3) HP-UX Mailing Services Administrator's Guide at: http://docs.hp.com. 2.11.1 Automated email Masquerading To automatically masquerade the Utility Meter's email, execute the following command: # /opt/meter/sbin/sendmail-config The sendmail-config program: • Uses the default values in the sendmail.
1. Determine the configuration file that is being used by sendmail. You can verify the sendmail configuration file with the following command: /usr/sbin/sendmail –d0.20 –bv | /usr/bin/grep “Def Conf file” 2. 3. Edit the configuration file that your sendmail installation is using (from Step 1) and search for the line starting with DM. To masquerade the domain, ensure the DM line is not commented out (should not have a preceding hash (#) character) and append the specified domain name to the DM macro.
HdrFromSMTP PseudoToReal PseudoToReal MasqSMTP MasqSMTP MasqHdr MasqHdr HdrFromSMTP final final input: input: returns: input: returns: input: returns: returns: input: returns: umeter umeter umeter umeter umeter umeter umeter umeter umeter umeter < < < < < @ @ *LOCAL* > @ *LOCAL* > @ corp.example @ corp.example @ corp.example corp.example . > . > . > <---- umeter is masqueraded Rcode = 75, addr = umeter@corp.
> Ctrl-D These tests show that the hostname gets filtered out for account umeter. If any of the masquerading tests do not work, check the sendmail configuration file and ensure the email masquerading is implemented (through the DM macro): IMPORTANT: The domainname must be resolvable in DNS for HP to accept email from the Utility Meter. 2.
# /usr/sbin/swremove T5462A 6. Install version 8.14.01 of the Utility Meter software, using the installation procedure in Installing the Utility Meter Software. 7. Configure the Utility Meter's networking, using the configuration procedure in Configuring the Utility Meter Parameters. The networking details specified in the meter configuration file (meter.xml) that was saved in Step 1 can help as a source of information. 8.
3 Performing Utility Meter Tasks This chapter describes all of the tasks you can accomplish using the Utility Meter GUI. You access these tasks by starting the Utility Meter GUI and then clicking the desired tab in the Utility Meter GUI. To perform a specific task, you click the appropriate button in the Tasks (right) pane. For a listing of all of the tasks you can perform with the Utility Meter GUI, see Utility Meter GUI Tasks.
1. 2. 3. Start a terminal session on the Utility Meter system. HP recommends that you use SSH for security and X11 display forwarding. Log in as root in the terminal window. Ensure the DISPLAY environment variable is set so that an X11 application is locally displayed.
# %%Data Acqusition Server not launched Data Acqusition Server not launched, Please check the Server! the das_SERVER process is not running. To fix this, stop and restart the Utility Meter processes with the following commands : 1. 2.
Figure 3-2 Utility Meter GUI Main Window Panes The information in the Managed Devices pane is referred to as the Managed Devices Tree. To display all of the storage and PPU device nodes that are currently configured in the Utility Meter, click the expansion buttons in the Managed Devices pane.
Figure 3-3 Utility Meter GUI Managed Devices Tree Note that the nodes for storage devices in the Managed Devices Tree include both Command View servers (devices) and the physical disk arrays they manage. The physical disk arrays appear as child nodes under the Command View server's parent node. When PPU WBEM Partitions are added they appear as child nodes under the serial number for the complex they belong to.
Figure 3-4 Closing the Utility Meter GUI 3.3 Utility Meter Help Information After you click the Utility Meter GUI's GettingStarted tab, you can access these user tasks: 46 • How to Select Devices — This task provides information about the Utility Meter GUI's Managed Devices Tree (left pane). • How to Select Tasks — This task provides information about the Utility Meter GUI's tabs. • Help — This task provides additional Utility Meter software help.
Figure 3-5 GettingStarted Tab 3.4 Utility Meter Configure Tasks After you click the Utility Meter GUI's Configure tab, you can access these user tasks: • Network Configuration — This task configures or displays the network and data transport configuration for the Utility Meter software. • Copy the Meter's Configuration — This task copies the Utility Meter's configuration file for backup and recovery purposes. 3.
Figure 3-6 Configure Tab 3.4.1 Network Configuration Use this task to view or change the Utility Meter software configuration. If you are using PPU Agent partitions, and you change the Utility Meter's hostname or IP address, then you need to reconfigure all PPU partitions with the appropriate PPU Agent software command, to point to the new Utility Meter hostname or IP address. NOTE: Only existing PPU agents need to be reconfigured. PPU WBEM Partitions/Servers do not need to be reconfigured.
3.4.1.1 Utility Meter Software Parameters NOTE: Many of the following Utility Meter software parameters are automatically filled in when you display the Network Configuration dialog box. Changing the value of these fields does not change the value of any HP-UX system parameters.
IMPORTANT: Changing the value of these email fields does not change the value of any sendmail parameters. The email Host and email MXS Domain fields must match what is configured in sendmail. 3.4.1.2 To Change the Utility Meter Software Parameters IMPORTANT: When any of the HP-UX network settings for the Utility Meter have changed, run the Utility Meter GUI and ensure that the Utility Meter software parameters (in the Network Configuration dialog box) are identical.
Figure 3-7 Network Configuration Dialog Box 4. After you have finished entering the values to be modified, click the Done button to save the new values and close the Network Configuration dialog box. To cancel your changes without having them take effect, you can either click the Cancel button or close the dialog box. After changing any Utility Meter software parameters, a reboot is not required. However, you need to restart the Utility Meter application to pick up any changes in the settings.
To copy the Utility Meter's configuration: 1. 2. Start the Utility Meter GUI. For details, see Starting the Utility Meter GUI. In the Utility Meter GUI, click the Configure tab, and then click the Copy the Meter's configuration task button (right pane). This operation may take some time to complete. When the copy has successfully completed, this task displays a pop-up message with the name of the copied file. The Copy the Meter's configuration task copies the /etc/opt/meter/meter.
Figure 3-9 Devices Tab 3.5.1 Configure a Device (Add Device) EVA and XP Command View (CV) servers, WBEM Partitions/Servers, and SAN switches that are not visible in the Utility Meter's Managed Devices Tree (left pane) are configured slightly different in the Utility Meter GUI. The general processes for configuring these types of devices are: • EVA: This is a one-step configuration process using the Utility Meter's Add Device dialog box. The EVA CV server needs to be added to the Utility Meter.
3.5.1.1 Add an EVA Device IMPORTANT: devices. The SMI-S service on the EVA Command View server must be enabled for metering EVA This task allows you to add one or more EVA devices (Command View server) and EVA disk arrays to the Utility Meter. The configured EVA devices and EVA disk arrays are visible in the Utility Meter GUI's Managed Devices Tree in the Managed Devices (left) pane.
4. 5. 6. 7. In the Add Device dialog box's Device Type drop-down list, select the Storage Device - EVA Array item. In the Add Device dialog box, enter values into the following fields: • CV EVA Instance IP – Enter the IP address of the EVA Command View server. • EVA Array Name – Enter the user-friendly name of the EVA device. • CV EVA Instance Info – (Optional) Enter a description for the EVA Command View server.
Figure 3-11 Add Device Dialog Box for XP Device 4. 5. In the Add Device dialog box's Device Type drop-down list, select the Storage Device - XP Array item. In the Add Device dialog box, enter values into the following fields: IMPORTANT: Enter the XP CVAE Device Manager's account (Username for CV XP AE and Password for CV XP AE) that was created for exclusive use by the Utility Meter. For details, see Avoiding CVAE Device Manager Refresh Conflicts.
6. 7. Click the Add button. An information message appears. If no errors occur, such as duplicate device ID, the XP device is added and listed in the Status field. If an error occurs, the Status field displays the error message. To add another XP device, repeat this procedure starting with Step 5; otherwise, click the Done button to close the Add Device dialog box. IMPORTANT: Prior to adding any XP devices, you can click the Done button to close the window without making any additions.
Figure 3-12 Add Device Dialog Box for PPU WBEM Partition/Server 4. 5. 58 In the Add Device dialog box's Device Type drop-down list, select the PPU WBEM Partition/Server item. In the Add Device dialog box, enter values into the following fields: • Device IP/Hostname – Enter either the IP address or hostname of the PPU WBEM Partition/Server. • Device Info – (Optional) Enter a description for the PPU WBEM Partition/Server. • Login – Enter the username of the PPU WBEM Partition/Server.
6. 7. Click the Add Device button. An information message appears. If no errors occur, such as duplicate device ID, the PPU WBEM Partition/Server is added and listed in the Status field. If an error occurs, the Status field displays the error message. To add another PPU WBEM Partition/Server, repeat this procedure starting with Step 4; otherwise, click the Done button to close the Add Device dialog box.
# cimserver enableHttps # cimserver enable 6. Copy the certificate to meter: /opt/wbem/sbin/ssltrustmgr –a –f /var/opt/meter/sandevices.pem –c Follow this procedure to add a SAN Switch into the Utility Meter: 1. 2. 3. Start the Utility Meter GUI. For details, see Starting the Utility Meter GUI. In the Utility Meter GUI, click the Devices tab. In the Utility Meter GUI Tasks (right) pane, click the Add Device button. The Utility Meter GUI displays the Add Device dialog box.
6. 7. • Login – Enter the username of the SAN Switch. • Password – Enter the password of the SAN Switch. • Require server certificate – Select Yes (default) if you want to require a server certificate when the server is accessed or No if you don't want to require a server certificate. See Add a Cisco SAN Switch for information about adding the certificate to the sandevices.pem file. Note that this should be done before the SAN Switch is added to the Utility Meter. Click the Add Device button.
Follow this procedure to add a SAN Switch into the Utility Meter: 1. 2. 3. Start the Utility Meter GUI. For details, see Starting the Utility Meter GUI. In the Utility Meter GUI, click the Devices tab. In the Utility Meter GUI Tasks (right) pane, click the Add Device button. The Utility Meter GUI displays the Add Device dialog box. Figure 3-14 Add Device Dialog Box for an HP/Brocade SAN Switch 4. 5. 62 In the Add Device dialog box's Device Type drop-down list, select the SAN Switch item.
6. 7. Click the Add Device button. An information message appears. If no errors occur, such as duplicate device ID, the SAN Switch is added and listed in the Status field. If an error occurs, the Status field displays the error message. To add another SAN Switch, repeat this procedure starting with Step 5; otherwise, click the Done button to close the Add Device dialog box. This procedure adds the SMI-S Agent that maintains the HP/Brocade switches to the Utility Meter.
5. To change a non-URS disk array to a URS disk array, in the Modify Device dialog box's Is URS Device field, click in the check box. URS devices will have a check mark in their check box. To change a URS disk array to a non-URS disk array, click in the check box to remove the check mark. You can also modify other fields for the device in this dialog box. 6. 7. Click the Modify button to make the changes.
6. 7. Click the Modify button to make the changes. (You can cancel any modifications by clicking the Done button without clicking the Modify button. This will close the dialog box without making changes.) After you have completed the changes, click the Done button to close the Modify Device dialog box. NOTE: If an error occurs with the requested changes, the dialog box remains open and the Status window displays the error message. 3.5.2.
NOTE: If an error occurs with the requested changes, the dialog box remains open and the Status window displays the error message. 3.5.2.4 Change HP/Brocade Switch Configuration Parameters This task allows you to change HP/Brocade switch configuration parameters. Follow this procedure to change one or more HP/Brocade switch configuration parameters: 1. 2. 3. 4. Start the Utility Meter GUI. For details, see Starting the Utility Meter GUI. In the Utility Meter GUI, click the Devices tab.
6. 7. Click the Modify button to make the changes. (You can cancel any modifications by clicking the Done button without clicking the Modify button. This will close the dialog box without making changes.) After you have completed the changes, click the Done button to close the Modify Device dialog box. NOTE: If an error occurs with the requested changes, the dialog box remains open and the Status window displays the error message. 3.5.
3.5.4 Remove Device This task allows you to remove one or more devices, all of the associated physical disk arrays that belong to a storage device, or or all the metered switches that belong to an HP/Brocade SMI-S Agent from the Managed Devices Tree. Follow this procedure to remove one or more devices: 1. 2. 3. Start the Utility Meter GUI. For details, see Starting the Utility Meter GUI. In the Utility Meter GUI, click the Devices tab.
5. Click the Remove button to remove the device, or the Done button to close the window without removing the device. After you click the Remove button, you cannot stop the removal. The device removal can take some time to complete. A progress bar is displayed indicating the removal status. After removal of the device has completed, the removed device is listed in the Devices removed table, along with a removal status, such as Removed.
3. 4. In the Utility Meter GUI's Tasks (right) pane, click the Meter Connection Status button. If the Utility Meter's data acquisition server (process) is running, the following message appears and it displays the date and time that the Utility Meter began collecting usage data. Figure 3-23 Meter Connection Status Message NOTE: If a failure occurs, the status is displayed in an appropriate message.
4. 5. In the Utility Meter GUI's Tasks (right) pane, click the Device Connection button. The Diagnose Device window appears. In this window, click the Diag button. Figure 3-24 Diagnose Device Window 6. If the Utility Meter is connected to the specified device, then the Status field has the value ON. Figure 3-25 Diagnose Device Results Window IMPORTANT: If the window's Status field does not have the value ON, then the device is not connected to the Utility Meter.
Agent Response: 01.02.003.04 is responding, polled OK. ............ This is testing the connection to Command View EVA instance. >> testing device 01.02.03.04... %%Normal Completion: device response Agent Response: 01.02.03.04 is responding, polled OK. ............. done! 3.6.2.2 Device Connection – PPU WBEM Partition/Server Follow this procedure to verify that PPU WBEM Partitions/Servers are connected to the Utility Meter: 1. 2. 3. 4. 5. Start the Utility Meter GUI.
Figure 3-27 Diagnose PPU WBEM Partition/Server Results Window IMPORTANT: If the window's Status field does not have the value ON, then the partition/server is not connected to the Utility Meter. Ensure that the partition/server is properly configured in the Utility Meter. For troubleshooting details, see Troubleshooting a WBEM Device. 7. The Send test report button in the Diagnose Device window performs the same test as the Test Connection button and also tests the connection from the Utility Meter to HP.
4 Verifying Utility Meter Operation This chapter describes tasks associated with confirming proper operation of the Utility Meter.
# # # # # # Initializing... Contacting target "mysystem"... Target: mysystem:/ T2805AA T2805AA.UPS-Meter 8.14.01 8.14.01 HP Utility Pricing Metering Software HP Utility Pricing Metering Software # If T2805AA is not installed, install the software as described in Chapter 2: “Installing and Configuring the Utility Meter Software”. 2.
Status: tnameserv...running, pid=12775, responding das_SERVER...running, pid=12787, collecting transporter...running, pid=12802 monitor...running, pid=12870 wbem...not running http...running IMPORTANT: The WBEM service should not be running. If it is running, start this procedure over, beginning at Step 2. 4. Then, after a short period of time (about five minutes), the WBEM service will be launched automatically by the /opt/meter/bin/monitor script that was executed in Step 3.
4.4 Verifying Connectivity from the Utility Meter to HP The Utility Meter's data transfer method to HP was configured in the initial Utility Meter installation and configuration. For details of verifying which data transfer method was configured, see Verifying the Utility Meter Data Transport Method. The following sections explain how to test these connections. • Data Transfer by HTTPS • Data Transfer by email 4.4.
250-AUTH GSSAPI 250-DELIVERBY 250 HELP >>> MAIL From: AUTH=e-mail_address 250 2.1.0 < e-mail_address >... Sender ok >>> RCPT To:< e-mail_address > >>> DATA 250 2.1.5 < e-mail_address >... Recipient ok 354 Enter mail, end with "." on a line by itself >>> . 250 2.0.0 h6EGZKFd018880 Message accepted for delivery e-mail_address... Sent (h6EGZKFd018880 Message accepted for delivery) Closing connection to [127.0.0.1] >>> QUIT 221 2.0.0 hostname.domain.com closing connection 3. 4. Wait for the email to arrive.
The following transportor_protocol numbers indicate the data transport method currently configured in the Utility Meter: • 0 – HTTPS • 1 – email For example, the following output from the above command indicates that the data transport method is email: 1 4.7 Verifying a PPU Partition This section provides information to: • Verify that a PPU WBEM Partition/Server is configured and connected to the Utility Meter.
NOTE: • The PPU command varies depending on which operating system is installed on the PPU partition. For HP-UX partitions: # /usr/sbin/ppuconfig –t • For OpenVMS partitions: $ ppu config/test_connection • For Windows Server 2003 partitions: C:\Program Files (x86)\Hewlett-Packard\ppu> ppuconfig –t You should see output similar to the following: Round trip communication with the utility meter succeeded.
1. 2. Sign-in to the UPS portal at: http://www.hp.com/go/payperuse (See Utility Pricing Solutions Web Portal for details.) In the UPS portal Welcome page, click the Meter connectivity verification link on the left-hand side. Figure 4-1 UPS Portal Welcome Page 3. 82 In the Meter connectivity verification page, enter the System Serial # and the ID Number, and then click the Next button.
NOTE: The ID Number can be found in the tag in a PPU usage report. For a PPU WBEM Partition/Server it can also be found by using the View Device feature (see View Device). Figure 4-2 Meter Connectivity Input Page 4. If you see the following page, then the PPU partition is properly connected to the UPS portal—through the Utility Meter.
Figure 4-4 Meter Connectivity Failure Page If you are having trouble with the connectivity verification, follow the information in the Meter Connectivity Failure Page. For details on verifying and troubleshooting the Utility Meter configuration, see the following chapters: • Chapter 4: “Verifying Utility Meter Operation” • Chapter 5: “Troubleshooting the Utility Meter” 4.8 Verifying a Storage Device This section provides information to: • Verify that a device is configured in the Utility Meter.
Figure 4-5 Utility Meter GUI Managed Devices If the physical disk arrays that are managed by the device do not appear, see Add Device. If the Utility Meter GUI's Managed Devices Tree (left pane) contains all of the devices and physical disk arrays, then you have verified that they are configured and metered by the Utility Meter. 4.8.2 Verifying a Device is Connected to the Utility Meter To verify that a device is connected to the Utility Meter, see Device Connection.
1. 2. Log in as root. Execute the following commands: # /opt/CLI/hdvmcli.sh > /tmp/cli.out 2>&1 # /usr/bin/grep -i version /tmp/cli.out You should output that is similar to the following displayed: Device Manager CLI version "6.0.0-00" If you do not see version 6.0 or 6.1 of the XP CVAE CLI displayed, install the correct CLI software by following the instructions in URS XP Only – Installing the XP CVAE CLI Software.
The switch should have a green circle to the left of the IP address, which indicates that it is connected to the Utility Meter. If the switch is listed, then you have verified that the switch is configured in the Utility Meter. If the switch is not listed, see Add Device. 3. In the Utility Meter GUI's Managed Devices Tree (left pane), click the switch's expansion button to display the URS and non-URS disk arrays that are managed by the device.
5 Troubleshooting the Utility Meter This chapter explains how to troubleshoot the Utility Meter hardware and software if you are not seeing correct usage data on the Utility Pricing Solutions (UPS) Web portal at http://www.hp.com/go/payperuse. This chapter contains the following sections: • Troubleshooting Overview • Utility Meter Software • Troubleshooting a Device • Fixing a Disconnected Device (with Red Box) 5.
• The PPU WBEM Partition/Server has a problem. If the PPU WBEM Partition/Server is not reporting data, the reason could be one or more of the following: • The PPU WBEM Partition/Server is turned off. • The PPU WBEM Partition/Server has never been turned on. • The PPU WBEM Partition/Server is at the end of its lease agreement and a proper shutdown was not performed. For details to verify a PPU WBEM Partition/Server is correctly configured, see Verifying a PPU Partition.
T2805AA.UPS-Meter 8.14.01 HP Utility Pricing Metering Software # • To verify the hostname for the Utility Meter, run the uname command: # /usr/bin/uname -a HP-UX mysystem B.11.31 U ia64 4049074141 unlimited-user license In this example, mysystem is the hostname. • To check the status of the Utility Meter software, log in as root and execute the following command: # /sbin/init.d/umeter status Status:tnameserv(running,pid=1516,responding)...das_SERVER(running,pid=1526,collecting)...
• The configuration of the disk arrays is absent or incorrect. • For URS XP installations, the HP StorageWorks XP Command View Advanced Edition Command Line Interface (CLI) software on the Utility Meter: • • Is not installed on the Utility Meter. • Is not the correct version (6.0 or 6.1). • Has not been configured to avoid CLI conflicts. For details of avoiding CLI conflicts, see XP Only – Verifying the Correct Version of XP CVAE CLI is Installed.
This command will list the version number of CIM Server that is running. 3. Verify the WBEM providers are running by typing the following command: cimprovider -ls This will list all of the registered CIM provider modules and their status. If you are having problems adding a partition, run the following command from the meter or anywhere that WBEM Services is installed: osinfo -h -s -u You will be prompted for a password.
Figure 5-1 Disconnected Device (with red box) Execute the following procedure to fix a disconnected device: 1. 2. Remove the disconnected device from the Utility Meter. (For details of removing a device, see Remove Device.) Stop the Utility Meter application by executing the following command: # /opt/meter/bin/monitor stop 3. Start the Utility Meter application by executing the following command: # /opt/meter/bin/monitor start 4. 94 Add the device, which was removed in Step #1, to the Utility Meter.
A Site Preparation Form for Pay Per Use Use the Utility Meter Site Preparation Form below to plan the configuration of the Utility Meter PPU installation. Items of interest are: • You can have up to 10 email addresses for the Meter Contact Email. HP recommends using an email alias in your corporate email system as the contact address for your Utility Meter. Enter the name of the alias (complete with domain name) as one of the email addresses. Use an email alias with a small number of contacts.
Question Answer If the PPU partitions and the Utility Meter are separated by a firewall, TCP port 5989 must be open on the firewall. Is this port opened on the firewall? Yes / No / Not relevant 1 For security reasons, this information can be made available at the time of installation only. NOTE: The Utility Meter has 3 network ports. You only need to connect the network port numbered “1” to the network switch. Do not connect network port 2 to a network switch.
B Site Preparation Form for Utility Ready Storage Use the Utility Meter Site Preparation Form below to plan the configuration of the Utility Meter URS installation. Items of interest are: • You can have up to 10 email addresses for the Meter Contact Email. HP recommends using an email alias in your corporate email system as the contact address for your Utility Meter. Enter the name of the alias (complete with domain name) as one of the email addresses. Use an email alias with a small number of contacts.
Question Answer If transport of the URS Usage Reports will be through email: a. Hostname and domain name of Internet mail relay host b. What is the masqueraded domain to create the “Return address” for the emails? c. Does the Internet mail relay specified in (a) accept to send emails coming from the Utility Meter under account “umeter”? d. Is the SMTP AUTH protocol implemented on the Internet mail relay specified in (a)? e.
B.2 Networking Details on the Windows Server Running Command View EVA URS needs Command View EVA to inventory EVA arrays. Please fill out the table below for details in it. If multiple Command View EVA instances will be in use, please duplicate this page and complete one table per instance.
C Data Fields Sent from the Utility Meter to HP All usage data sent to HP from the customer device is encrypted using either HTTPS SSL with 1024–bit keys or encrypted email. The following tables are helpful if you want to compare your usage data at the Utility Pricing Solutions Web portal, http://www.hp.com/go/payperuse. C.1 PPU Partition Usage Data Fields PPU Partition Usage Data Fields Sent from the Utility Meter to HP shows the PPU partition data fields that are transmitted from the Utility Meter to HP.
C.2 XP and EVA Usage Data Fields XP and EVA Usage Data Fields Sent from the Utility Meter to HP shows the XP and EVA storage device data fields sent from the Utility Meter to HP.
Usage Data Field Description PortNumber Number of the port PortType The specific mode currently enabled for the port. ReportTime Time that the report was sent SerialNumber Device serial number Speed Data transmittion speed of the switch Status A string indicating the current status of the port. TimeZone Time zone TotalPorts Total number of ports WWN World Wide Name of the switch C.
Glossary The following terms are used in this guide: CIM Refers to the Common Information Model. CIMOM Refers to the Common Information Model Object Manager. CLI Refers to Command Line Interface. CVAE Refers to the HP StorageWorks Command View Advanced Edition software. EVA Refers to the HP Enterprise Virtual Array product that is supported in the URS solution. LUN Refers to the Logical Unit Number that is in a URS disk array.
Index glossary, 105 intended audience, 11 locating, 13 organization, 11 publishing history, 11 typographic conventions, 13 A adding a device, 53 C Change a non-URS Disk Array to URS, 63 Change Cisco Switch Configuration Parameters, 65 Change HP/Brocade Switch Configuration Parameters, 66 Change PPU WBEM Partition/Server Configuration Parameters, 64 changing Utility Meter software settings, 50 CIM server enabling, 34 CLI avoiding conflicts, 33 installation, 33 verify software dependency, 85 closing GUI, 46
swapping hardware, 17 T test connection from PPU Agent to Utility Meter, 80 test connection from PPU partition to UPS Web portal, 81 troubleshooting a storage device, 91 troubleshooting a WBEM device, 92 troubleshooting the Utility Meter, 89 troubleshooting Utility Meter software, 90 U upgrading software to version 8.14.
