8.14.01 HP Utility Meter User's Guide (June 2009)

4.4 Verifying Connectivity from the Utility Meter to HP
The Utility Meter's data transfer method to HP was configured in the initial Utility Meter installation and
configuration. For details of verifying which data transfer method was configured, see Verifying the Utility
Meter Data Transport Method. The following sections explain how to test these connections.
• Data Transfer by HTTPS
• Data Transfer by email
4.4.1 Data Transfer by HTTPS
If the Utility Meter is configured to use HTTPS as the data transport method, use the following procedure to
verify that HTTPS is correctly configured and that the connection from the Utility Meter to HP is operational:
1. Log in as root and run the ConnectionTest command:
a. On the Utility Meter, log in as root
b. Execute the command:
# /opt/meter/bin/ConnectionTest
2. A successful test displays the following output:
Connection Test: Testing the connection to the Receiver Web application server at HP Test passed!
If you receive this output, then the connection from the Utility Meter to HP is operational.
3. If you do not see the “Test passed!” message:
a. Open a Web browser
b. Go to the HP UPS receiver Web server at: https://gnome.hprsn.com/index.html
You should see a “Welcome to gnome” message. If you do not see the welcome message, execute
the following traceroute command to see how far the connection goes:
# /usr/contrib/bin/traceroute gnome.hprsn.com
If you are having trouble with the connection test passing, ensure that port 443 on the customer’s firewall
is open for traffic between the IP address of the Utility Meter and the host gnome.hprsn.com, which
currently has an IP address of 15.217.96.63. gnome.hprsn.com is the host that receives usage reports.
If the connection tests do not pass, you might have a networking problem. For troubleshooting information,
see Chapter 5: “Troubleshooting the Utility Meter”. For difficult networking problems, contact your local HP
representative.
4.4.2 Data Transfer by email
If the Utility Meter is configured to use email as the data transport method, use the following procedure to
verify that email is correctly configured and that the connection from the Utility Meter to HP is operational.
1. On the Utility Meter, log in as root.
2. Execute the following sendmail command:
# /usr/bin/su umeter –c `/usr/bin/echo date` \ | /usr/sbin/sendmail –v
email_address
Specify an email_address of an HP person. You should see output that is similar to the following
display:
e-mail_address... Connecting to [127.0.0.1] via relay...
220 hostname.domain.com ESMTP Sendmail 8.12.8/8.11.6; Mon, 14 Dec 2006 11:35:20 -0500
>>> EHLO hostname.domain.com
250-hostname.domain.com Hello localhost [127.0.0.1], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE
250-DSN
250-ETRN
78 Verifying Utility Meter Operation