hp photosmart 430 series digital camera with hp instant share user's manual user's manual
Trademark and copyright information © Copyright 2003 Hewlett-Packard Development Company, LP Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. Hewlett-Packard shall not be liable for errors contained herein or for consequential damages in connection with the furnishing, performance, or use of this material. Microsoft® and Windows® are U.S.
Table of Contents Chapter 1: Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Camera parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Attaching the wrist strap . . . . . . . . . . . . . . . . . . 14 Installing the batteries . . . . . . . . . . . . . . . . . . . 14 Installing a memory card (optional) . . . . . . . . . . 15 Turning on power . . . . . . . . . . . . . . . . . . . . . .
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Chapter 3: Reviewing images and video clips . . . . . . . . . . 35 Using playback . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Using the playback menu . . . . . . . . . . . . . . . . . . . . .37 Viewing thumbnails . . . . . . . . . . . . . . . . . . . . .38 Rotating images . . . . . . . . . . . . . . . . . . . . . . . .39 Deleting images . . . . . . . . . . . . . . . . . . . . . . . .
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Move images to card . . . . . . . . . . . . . . . . . . . . . . . 61 Chapter 7: Troubleshooting and support . . . . . . . . . . . . . . .63 Problems and solutions . . . . . . . . . . . . . . . . . . . . . . 63 Error messages on the camera . . . . . . . . . . . . . . . . . 72 Error messages on the computer . . . . . . . . . . . . . . . 79 Getting assistance . . . . . . . . . . . . . . . . . . . . . . . . .
hp photosmart 430 series user’s manual
Chapter 1: Getting started Congratulations on your purchase of this digital camera! This camera has many features to enhance your picture-taking experience, including HP Instant ShareTM, direct printing capability, manual and automatic controls, on-camera Help, and an optional camera dock. With HP Instant Share, you can easily select pictures on your camera to print or e-mail automatically the next time you connect the camera to your computer or printer.
Camera parts NOTE Refer to the pages in parentheses after the part names for more information about those parts.
# Name Description 6 z arrow buttons and OK button (page 29, 37) —allows you to move through menus and images on the Image Display z OK—allows you to display the Capture, Playback, and Setup menus and to select menu options 7 Image Display (page 23, 35) Allows you to frame pictures and video clips using Live View and review them afterward in Playback, and to view all the menus 8 Share / button (page 43) Turns the Share menu on and off on the Image Display 9 Playback button (page 35) Turns Playb
1 4 2 3 3.
1 2 4 # Name 1 Shutter button (page 21) 3 Description Takes a picture. Push all the way down to take picture. Hold down after picture is taken to record audio. 2 Records a video clip; press once to start Video button (page 22) and press again to stop 3 Changes the capture mode to Self-Timer, Mode button (page 27) Action, or Normal settings.
Setup Attaching the wrist strap Attach the wrist strap to the wrist strap mount on the side of the camera as shown. Installing the batteries 1 Open the battery/memory card door on the side of the camera. 2 Insert the batteries as indicated inside the door. 3 Close the battery/memory card door. 3.1 5x NOTE For more information about the best types of batteries to use, see Managing batteries on page 89.
Installing a memory card (optional) Your camera contains 16 MB of internal memory that allows you to store images and video clips in your camera. However, you can also use an optional memory card (purchased separately) instead to store images and video clips. For information on the memory cards that are supported with your camera, see Purchasing camera accessories on page 93. NOTE If a memory card is installed in the camera, all new images and video clips will be stored only on the memory card.
Turning on power Turn the camera on by sliding the lens cover/power switch open so that the camera lens is exposed. The Memory/USB light will blink while the camera is turning on, and the Image Display will turn on to Live View mode when the camera is ready to use. Restoring previous settings When you change settings in the camera, some of them remain set and some return to their default value when the camera is turned off.
Setting the date and time The camera has a clock that records the date and time at which you take each picture. This time stamp does not appear in the image itself, but is recorded in the image properties, which you can see when viewing the image on the computer. The first time you turn the camera on, the following screen appears after you choose the language. 1 Press the OK button repeatedly until the preferred date format appears, and then press the button to highlight the date.
Installing the software The camera software allows you to unload images from the camera, view them, print them, and e-mail them. It also allows you to configure the Share menu on the camera. See Chapter 4: Using hp instant share on page 43 for information about configuring the Share menu on the camera, and Chapter 5: Unloading, printing, and displaying images on page 51 for information about connecting the camera to a computer or printer.
Your Windows CD may also include bonus software from other manufacturers. To install any bonus software: 1 Click Start, click Run, and in the Open box, type X:\Bonus\setup.exe (where X is the letter of your CD drive). 2 Click OK, and then follow the on-screen instructions to install the bonus software. Macintosh 1 Close all programs and temporarily disable any virus protection software running on your computer. 2 Insert the HP Photo & Imaging software CD into the CD drive of your computer.
Understanding the status screen The status screen appears for several seconds any time you press the Flash button or the Mode button. See Using the flash on page 25 and Changing capture modes on page 27. The main part of the status screen shows the current Image Quality setting, pictures remaining, battery level (or AC adapter), flash setting, and the current capture mode setting (Self-Timer, Action, or Normal). Here is the list of icons you might see on the status screen and what they mean.
Chapter 2: Taking pictures and recording video clips Taking still pictures You can take a picture almost any time the camera is on, regardless of what is being shown on the Image Display. 1 Frame the subject for your picture in the viewfinder. 2 Press the Shutter button all the way down to take the picture. The captured image appears for several seconds on the Image Display for instant review. During this time, the image is saved to memory, unless you choose to delete it by pressing the OK button.
Recording video clips 1 Frame the subject for your video in the viewfinder. 2 Press and release the Video button to start recording video. Both the red viewfinder light and the Video/Self-Timer light will turn on solid. A video icon and a Time Remaining counter appear at the top of the Image Display. NOTE If you have the Self-Timer mode on (see Using self-timer mode on page 28), the camera will start recording 10 seconds after you press the button. 3 To stop recording, press the button again.
Using live view You can use the Image Display as a viewfinder to see a more accurate view of what your picture or video will look like. This is useful for close-up pictures and for instances in which framing your subject precisely is important. NOTE Using Live View consumes a lot of battery power. To preserve batteries, use the viewfinder instead. To turn on Live View, press the Live View button.
NOTE If you change other camera settings, icons for those settings will also be displayed across the top and bottom of the Live View screen. For more information, see Advanced capture settings on page 29. Using digital zoom NOTE Digital zoom does not work while recording video clips. With digital zoom, the camera essentially crops the image, then enlarges the image to give the appearance of the object in the picture being closer.
Using the flash NOTE The flash does not work while recording video clips. To change the flash setting, press the Flash button on the top of the camera until the desired setting appears on the Image Display. The camera remains in the current flash setting until you change it or turn off the camera. Icon Setting Description A Auto The camera measures the available light and fires the flash if necessary. This is the default setting.
Recording audio NOTE This section applies only to still pictures. Audio is automatically recorded with video clips. There are two ways to attach an audio clip to a still picture. • Record the audio while you are taking the picture (explained in this section). • Add an audio annotation to the picture later (or change the audio that was captured when the picture was taken). For details on how to do this, see Recording and deleting audio clips on page 41.
Changing capture modes The Mode button on the top of the camera sets the camera to one of three different capture modes. Each time you press this button, the camera changes to the next capture mode. The sequence for the different settings is: Self-Timer, Action, Normal, and then repeat. NOTE These settings do not have any effect on recording video clips unless specifically noted otherwise. Each time you change the capture mode, an icon representing that capture mode appears on the Image Display.
Using self-timer mode 1 Secure the camera to a tripod or set it on a stable surface. 2 Press the Mode button on the top of the camera until the Self-Timer icon appears on the Image Display. 3 Frame the subject in the viewfinder. 4 The next steps depend on whether you are capturing a still picture or a video clip. When Procedure capturing: Still picture 1 Press the Shutter button down. A 10-second countdown appears on the Image Display.
Advanced capture settings The Capture menu allows you to adjust various camera settings that affect the qualities of the images and video clips you capture with your camera. From this menu you can also access the Setup menu to set a number of preferences on the camera. To display the Capture menu: 1 Press the Live View button to turn on Live View, then press the OK button. 2 Use the buttons to scroll through the Capture menu options.
Changing the image quality Image quality controls the resolution and compression settings that will be used to capture images. At higher settings, there will be greater detail visible in the images, but the file size of an image will be larger, and thus fewer pictures will fit in the internal memory or on the memory card. 1 In the Capture menu, select Image Quality. 2 In the Image Quality menu, use the buttons to highlight one of the quality settings.
EV compensation In difficult lighting conditions, you can use the EV (Exposure Value) Compensation setting to override the automatic exposure setting that the camera makes. EV Compensation is useful in backlit scenes involving a person, or in scenes that contain many light objects (like a white house in the snow) or many dark objects (like a black cat on a dark background). Scenes containing many light objects or many dark objects could turn out gray without the use of EV Compensation.
White balance Different kinds of lighting conditions cast different colors. For example, sunlight is more blue, while indoor tungsten light is more yellow. Scenes dominated by a single color may require an adjustment of the white balance setting to help the camera reproduce colors more accurately and ensure that whites appear white in the final picture. You can also adjust the white balance to produce creative effects.
Icon Setting Description Shade Camera balances color assuming it is outdoors in shade, twilight, or dark cloudy conditions. Tungsten Camera balances color assuming incandescent or halogen lighting (typically found in homes). Fluorescent Camera balances color assuming fluorescent lighting. If the setting is anything other than the default setting of Auto, the icon for the setting (in the table above) appears at the top of the Live View screen.
1 In the Capture menu, select ISO Speed. 2 In the ISO Speed menu, use the buttons to select a setting. 3 Press OK to save the setting and return to Live View. If the setting is anything other than the default setting of Auto, the number value for the setting appears at the top of the Live View screen. The new setting remains in effect until it is changed again or until the camera is turned off. Color This setting determines whether the pictures you take will be full color or black and white.
Chapter 3: Reviewing images and video clips You can use the Playback feature to review the images and video clips in your camera. In addition, the Playback menu allows you to delete images or video clips, rotate or magnify still images, and add, change, or delete audio clips. Using playback 1 Press the Playback button to activate Playback mode. The most recently taken or viewed image or video clip appears on the Image Display. 2 Use the buttons to scroll through your images and video clips.
Still image Video clip 1 2 3 4 5 6 # Icon Description 1 z Battery level (actual icon shown depends on the state of your camera batteries). or z Camera is using AC power from the optional HP 8886 camera dock or AC power adapter. 2 3 3 2 Indicates this image has been marked for e-mailing using HP Instant Share (this example shows that it will be e-mailed to 3 destinations).
Using the playback menu The Playback menu allows you to view additional information about each image, rotate still images, delete images, magnify still images, and add, change, or delete audio clips. From this menu you can also access the Setup menu to set a number of preferences on the camera. To use the Playback menu: 1 Press the Playback button to activate Playback, then use the buttons to move to the image or video clip you want. 2 Press the OK button to display the Playback menu.
Viewing thumbnails This Playback menu option lets you see up to nine images at a time, allowing you to quickly navigate to a specific image. 1 In Playback mode, press OK to display the Playback menu, then press OK again to select the View Thumbnails option. 2 Scroll through the thumbnail images using the buttons. The current image is highlighted with a yellow border.
Rotating images NOTE This option works only with still images, not video clips. 1 In Playback mode, select the image you want, then press OK to display the Playback menu. 2 Select the Rotate option and press OK. The image you were viewing in Playback is automatically rotated 90 degrees clockwise. 3 After the image has been rotated, you can rotate it again in either direction using the buttons. 4 When you are ready to save the rotated image, press the OK button, and the camera returns to the Playback menu.
Deleting images 1 In Playback mode, select the image you want to delete, then press OK to display the Playback menu. 2 Select the Delete option and press OK. 3 In the Delete sub-menu, use the buttons to highlight the option you want, and then press OK. These options include: • Cancel—Returns to the Playback menu without deleting anything. • This Image—Deletes the currently displayed image or video clip, then returns to the Playback menu.
Recording and deleting audio clips NOTE This option works only with still images, not video clips. After taking a picture, you can go back later and add an audio clip to it. If an image already contains an audio clip, you can record a new clip or delete the current audio clip. 1 In Playback mode, select the image you want, then press OK to display the Playback menu. 2 Select the Record Audio option. 3 If the image does not already have an audio clip, recording starts immediately.
Magnifying images NOTE This option works only with still images, not video clips. You can use Magnify to see a close-up of the image that is being shown in Playback mode. This option does not permanently alter the image in the camera. 1 In Playback mode, select the image you want, then press OK to display the Playback menu. 2 Use the button to select the Magnify option, then press OK. This magnifies the current image to three times its size. 3 Scroll up or down in the image by using the buttons.
Chapter 4: Using hp instant share This camera has an exciting feature called HP Instant Share. This feature lets you select images in the camera to be automatically sent to a variety of destinations the next time you connect the camera to your computer or to certain HP printers. For example, right from the back of the camera you can select images that you want to have printed, then connect the camera to the computer or printer, and the selected images will be printed automatically.
Using the share menu Pressing the Share / button causes the Share menu to appear in the Image Display. The following table describes each of the Share menu options. 4 1 2 3 # Icon Description 1 Print 1 Copy of current image when connected to a computer or printer. By default, the picture is printed 10 by 15 cm (4 by 6 inches). 2 Print 2 Copies of current image when connected to a computer or printer. 3 Customize this Menu... lets you add e-mail addresses and other destinations to the Share menu.
Using hp instant share to print photos 1 Press the Playback button to display the images in your camera, then use the buttons to scroll to an image you want to print. NOTE You cannot select video clips for printing. 2 Press the Share / button to activate the Share menu, and then use the buttons to scroll to the print option you want. 3 Press OK to select the print option, and a appears over that print option. To un-select a print option, simply press OK again.
Using hp instant share to send images to destinations Using HP Instant Share to send images in your camera to various destinations involves three steps: 1 Adding destinations (e-mail addresses, online albums, etc.) to the camera’s Share menu (using your computer and the camera together). 2 Selecting HP Instant Share destinations for images (using the Share menu on the camera). 3 Connecting the camera to your computer to send the images you selected.
4 From the first window of the Wizard on the computer, click on Retrieve from Camera. 5 In the screen called Modify Share Menu: • On Macintosh, click on the Add... button. • On Windows, check to see that HP Instant Share E-mail is visible above the Add... button, then click on the Add... button. 6 If you are using a: • Macintosh computer, add the e-mail addresses you want. Then skip to step 8. • Windows computer, you will be asked to sign in to HP’s Passport program.
8 The names you specified for your newly added e-mail destinations or group distribution lists should now appear in the Modify Share Menu screen (in the Current Share Menu section). To add additional e-mail addresses or distribution lists to the camera Share menu, repeat steps 5-7 on Windows, or steps 5-6 on Macintosh. If you are using a Windows computer, you will not need to sign in to HP Passport again.
Selecting hp instant share destinations for images You can select any number of HP Instant Share destinations for each still image in your camera. For example, you can select a specific image to go to 10 e-mail destinations (including group lists), and an online album. However, you cannot select HP Instant Share destinations for video clips. 1 Press the Playback button to display the images in your camera, then use the buttons to scroll to an image you want.
How hp instant share e-mails images The way images are e-mailed via HP Instant Share works differently on Windows and Macintosh computers. Windows Images are not e-mailed as attachments. Rather, a message is sent to each e-mail address that you selected in the Share menu. The message contains thumbnail images of the pictures you selected for that address, as well as a link to a web page where the recipient can view the images.
Chapter 5: Unloading, printing, and displaying images Once you have taken pictures, you can unload them from your camera to a computer, print them directly to a printer, or display them on a television. Unloading to a computer NOTE If you are using the HP 8886 camera dock to do this task, see the HP 8886 Camera Dock User’s Manual. NOTE If you are using a Macintosh computer, you must first change the USB configuration setting to Disk Drive in the Setup menu. See USB configuration on page 59.
NOTE If your computer is running Windows XP, when you turn on the camera in the next step, a dialog box may appear that requests you to Select the program to launch for this action. Simply click on Cancel to close this dialog box. 3 Turn on the camera. The HP Image Unload software will launch on your computer. If you have set the software to automatically unload the images in the camera, the images will automatically unload to the computer. Otherwise, in the Welcome screen, click Start Unload.
Printing images NOTE If you are using the HP 8886 camera dock to do this task, see the HP 8886 Camera Dock User’s Manual. To print images that have been unloaded to the computer, you can use the HP Photo & Imaging software that was shipped with the camera. You can also connect the camera directly to any HP Photosmart printer or to any other HP printer with front panel USB ports, then print images selected from the camera Share menu or all images in the camera.
The Print Setup menu displays on the camera. If you already selected images to print from the camera Share menu, the number of images selected will be shown, as in this example. Otherwise, Images: ALL will be displayed. 5 Adjust the settings in the Print Setup menu by using the buttons to highlight a menu option and the OK button to change the setting for each option. NOTE There is a print preview in the Print Setup screen showing the page layout that will be used for printing images.
Displaying images on a TV Images in your camera can easily be displayed as a slideshow on almost any TV (television). NOTE If you are using the HP 8886 camera dock to do this task, see the HP 8886 Camera Dock User’s Manual. 1 To connect the camera directly to a TV, you need an A/V (Audio/Video) cable. The A/V cable is included in the HP 8886 camera dock kit, or may be purchased separately (see Purchasing camera accessories on page 93). 2 Your camera will send either an NTSC or PAL video signal to a TV.
The camera starts a slideshow of each image, playing any attached audio clip or video clip, and then fading to the next image. You can also manually scroll through the images by pressing the buttons. NOTE The Image Display on the camera turns off when the camera is connected to a TV. However, you can still use the Playback and Share menus while connected to the TV, since the menus will display on the TV screen.
Chapter 6: Using the setup menu 1 To display the Setup menu, open either the Playback or Capture menu and use the buttons to highlight the Setup menu option. Then press the OK button. (For information about these other menus, see Using the playback menu on page 37 and Advanced capture settings on page 29.) Playback Menu Capture Menu 2 Use the buttons to scroll through the Setup menu options. 3 Press the OK button to select a highlighted option and display its sub-menu.
Camera sounds This Setup menu option allows you to turn camera sounds on or off. Camera sounds are the sounds that the camera makes when you turn it on, press a button, or take a picture. Camera sounds are not the audio sounds recorded with images or video clips. The default setting is On. Date & time This Setup menu option allows you to set the current date and time, as well as the date/time format, for the camera.
USB configuration This Setup menu option determines how the camera appears when connected to a computer. z Digital Camera—Causes the computer to recognize the camera as a digital camera using the Picture Transfer Protocol (PTP) standard. This is the default setting on the camera. z Disk Drive—Causes the computer to recognize the camera as a disk drive using the Mass Storage Device Class (MSDC) standard.
TV configuration This Setup menu option sets the format of the video signal for displaying camera images on a television (TV) that is connected to the camera with an optional Audio/ Video cable or HP 8886 camera dock. z NTSC—format used primarily in North America and Japan z PAL—format used primarily in Europe The default setting depends on the language that you selected when you powered on the camera for the first time.
Move images to card This option lets you move images from the camera’s internal memory to a memory card. It appears in the Setup menu only if a memory card is installed and internal memory contains at least one image. If there is room to move all the internal files to the memory card, then this confirmation screen appears. If you select Yes to move images, they are moved to the card, and all moved images are deleted from internal memory.
hp photosmart 430 series user’s manual
Chapter 7: Troubleshooting and support Problems and solutions NOTE If you still cannot solve your problem after reviewing the troubleshooting information provided in the following table, you can run diagnostic tests on your camera to try to isolate and solve the problem yourself. The diagnostic tests for this digital camera are provided on the following website: www.hp.
Problem Possible cause Solution The camera does not turn on. (continued) The HP AC adapter is not correctly connected to the camera, or is not plugged into a power outlet. Ensure that the HP AC power adapter is: The HP AC power adapter is not functioning correctly. Ensure that the HP AC adapter is not damaged or defective and is plugged into a working electrical outlet. z connected to the power adapter connector of the camera (see page 11) z plugged into a working electrical outlet.
Problem Possible cause Solution I replace the camera batteries frequently. (continued) Extended Image Display use for Live View or video recording and excessive flash use consume a lot of battery power. Minimize the use of Live View and video, especially if using ordinary alkaline batteries. Also use the flash and zoom only when necessary.
Problem Possible cause Solution The camera batteries will not charge. (continued) Battery voltage is too low for charging to start. The camera will not attempt to charge batteries that may be damaged or over-discharged. Remove the batteries from the camera and charge them in an external battery charger, then try them in the camera again. If this does not work, it is likely that one or more of the batteries are bad. Purchase new NiMH batteries and try again.
Problem Possible cause Solution The wrong date and/or time is shown. The batteries died or were removed from the camera for too long. The date and time will be maintained for about 10 minutes without batteries installed. Reset the date and time by using the Date & Time option in the Setup menu. (See page 58) The camera does not respond when I press a button. The camera is Turn on the camera, or turn it off turned off or and then on again. has shut down.
Problem Possible cause Solution A long delay occurs between pressing the Shutter button and the camera taking a picture. The camera is taking a long exposure. Use a tripod or the flash. The camera is set to Red-eye Reduction. It will take longer to take a picture with Red-eye Reduction set to On. The shutter is delayed because of the additional flash. In turn, make sure your subjects wait for the second flash. The camera does not take a picture when I press the Shutter button.
Problem Possible cause Solution The camera does not take a picture when I press the Shutter button. (continued) The camera is still saving the last picture you took. Wait a few seconds for the camera to finish processing the image, and then press the Shutter button. Images in the memory (internal or card) may be corrupted. Format the memory. (See page 40) My image is blurry. Your subject was too close to the camera lens.
Problem Possible cause Solution My image is too bright. The flash provided too much light. Use the Flash Off setting (see page 25). You were too close to the subject to use the flash. Move back from the subject or set the flash to Flash Off and take the picture again. A natural or artificial source other than the flash provided too much light. Try taking the picture from a different angle. Avoid pointing the camera directly toward a bright light or reflective surface on a sunny day.
Problem Possible cause Solution My image is too dark. There was not enough light. Wait for natural lighting conditions to improve, add indirect lighting, or adjust the Exposure Compensation (see page 31). The flash was on, but the subject was too far away. Make sure your subject is within the flash working distance (see Appendix B: Specifications on page 95) or try turning flash off (will require a longer exposure). A light shone behind the subject.
Error messages on the camera Possible cause Solution BATTERIES DEPLETED Camera is shutting down Message Battery power is too low to continue operation. Replace or recharge batteries, or use an optional HP AC adapter. Batteries are too low for Live View Battery power is too low to use Live View on the Image Display. Take pictures with the optical viewfinder instead of the Image Display. Replace or recharge batteries, or use an optional HP AC adapter.
Message Possible cause Unsupported card The card in the memory slot is not a memory card or is not a supported memory card. Card is wrong format The card is an unsupported format, such as FAT32. Solution Ensure that the memory card is the proper type for your camera. (See Storage on page 95.) Press OK (this should display the Format Card screen) or format the memory card by using the Format Card option in the Delete menu. This will delete all data on the card.
Message Insufficient memory on the card Possible cause Solution Not enough room to copy any files from internal memory to the card. Unload images from the camera to your computer, then delete all images on the memory card. Or replace the card with a new one. Error saving video Memory card was removed before the camera was finished writing to the card. Always wait until the Memory/USB light stops blinking before removing the card from the camera.
Possible cause Solution Insufficient space in memory (on card) to complete request. Message Insufficient room in internal memory or on the memory card to rotate an image. Free up space on the card by deleting some images, or perform the rotation using computer software. Communication error Camera received an error code from the HP software on the computer. Disconnect the USB cable (or lift the camera out of the HP camera dock), then re-connect and try again. Charging Flash...
Possible cause Solution Cannot display image Message Possibly comes from copying images to the memory card from a computer, or a corrupted image caused by the camera not shutting down properly. Unload the images to your computer, and then use the HP Photo & Imaging software to view the images. Also, do not remove batteries or the memory card when the camera is turned on. Selected print size is larger than selected paper size Print size is larger than paper size in the Print Setup menu.
Message Possible cause Unable to There is no communicate with connection printer between the camera and printer. A supported printer is either turned off or not connected to the camera. Solution Make sure the cable is connected between the camera or HP 8886 camera dock and the printer. If that does not work, turn off the camera and disconnect it. Turn the printer off and then on again. Re-connect the camera and turn it on.
Message Possible cause Solution Printing canceled The print job has Press the OK button on the been canceled. camera. Complete the print request again. Any error code numbers that appear 78 The camera may have a hardware or firmware problem. Turn the camera off and then on again. If the problem persists, call HP Support (see page 81).
Error messages on the computer Message Possible cause Solution Connection between the imaging device and computer failed The camera might be connected to a computer through a USB hub. Try connecting the camera directly to the computer, or disconnect other devices attached to the USB hub. The software cannot retrieve the Share Menu information from your camera The computer needs to write files to memory during HP Instant Share setup, but the memory is either full, or the memory card is locked.
Message Possible cause Solution Computer cannot find the connected camera (continued) The camera is set to the Digital Camera setting in the USB Configuration sub-menu of the Setup menu. But the computer cannot recognize the camera as a digital camera. Change the USB Configuration setting to Disk Drive in the Setup menu. (See USB configuration on page 59.
Getting assistance This section contains support information for your digital camera, including support website information, an explanation of the support process, and support phone numbers. HP accessibility website Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/accessibility/prodserv. HP photosmart website Visit www.photosmart.hp.com or www.hp.
Support is available in the following languages: Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support information is available in English only.) 3 Access HP e-support. If you have access to the Internet, connect with HP via e-mail by going to: www.hp.com/ support. You will receive a personal reply from an HP Consumer Support technician.
• Messages displayed at the time the situation occurred The applicable conditions for HP phone support are subject to change without notice. Telephone support is free from the date of purchase for the period specified unless otherwise noted.
Phone support in Europe, the Middle East, and Africa HP Consumer Support phone numbers and policies may change. Visit the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. Algeria +213 (0)61 56 45 43 Austria +43 (0)820 87 4417 Bahrain +973 800 728 Belgium 070 300 005 (Dutch) 070 300 004 (French) Czech Republic +42 (0) 2 6130 7310 Denmark +45 70202845 Egypt +20 02 532 5222 Finland +358 (0)203 66 767 France +33 (0) 892 6960 22 (Euro 0.
Netherlands 0900 2020 165 (Euro 0.10/minute) Norway +47 815 62 070 Poland +48 22 865 98 00 Portugal 808 201 492 Romania +40 1 315 44 42 Russian Federation +7 095 797 3520 (Moscow) +7 812 346 7997 (St Petersburg) Saudi Arabia +966 800 897 14440 Slovakia +421 2 6820 8080 South Africa 086 000 1030 (inside RSA) +27-11 258 9301 (outside RSA) Spain 902 010 059 Sweden +46 (0) 77 120 4765 Switzerland 0848 672 672 (German, French, Italian— Peak time 0.08 CHF/Outside peak 0.
Other phone support worldwide HP Consumer Support phone numbers and policies may change. Visit the following website to check the details and conditions of phone support in your country/region: www.hp.com/support.
Mexico +52 58 9922 (Mexico City) +52 01 800 472 6684 (outside Mexico City) New Zealand +64 (9) 356 6640 Peru +51 0 800 10111 Philippines +63 (2) 867 3551 Puerto Rico +1 877 2320 589 Singapore +65 6272 5300 Taiwan +886 0 800 010055 Thailand +66 (2) 661 4000 United States +1 (208) 323-2551 Venezuela +58 0 800 4746 8368 Vietnam +84 (0) 8 823 4530 Chapter 7: Troubleshooting and support 87
hp photosmart 430 series user’s manual
Appendix A: Batteries and camera accessories Managing batteries Your camera uses two AA batteries. For best results, use photolithium or rechargeable NiMH batteries. If you must use alkaline batteries, use high-grade “ultra” or “premium” varieties instead of ordinary alkaline batteries.
NOTE If you do not intend to use your camera for extended periods of time (more than a month), we strongly recommend that you remove the batteries. The following battery levels may appear on the Image Display. Icon Description Batteries have 40-100 percent battery life remaining. Batteries have 10-40 percent battery life remaining. Batteries have less than 10 percent remaining. Camera will power down soon. Live View is disabled.
Rechargeable batteries Nickel Metal Hydride (NiMH) batteries can be recharged by using a battery charger. NiMH batteries can also be recharged in the camera when the camera is connected to an optional HP AC adapter or HP 8886 camera dock. Batteries are fully recharged via the optional HP AC adapter or camera dock in 15 hours. Some things to keep in mind when using NiMH batteries are: z Always recharge both NiMH batteries at the same time.
Extending battery life z Minimize the use of Live View and video, especially when using alkaline batteries. z Use the viewfinder to frame pictures instead of the Image Display. Leave the Image Display off whenever possible. z Use the Auto flash setting rather than Flash On. z Use an optional HP AC adapter or HP 8886 camera dock when the camera will be on for extended periods of time, or when unloading pictures to your computer, printing, or connecting to the TV.
Purchasing camera accessories You can purchase additional accessories for your camera from your local retailer or online at www.hpshopping.com.
z z z HP Photosmart 3.3V AC power adapter (HP supports only HP AC power adapters and other accessories expressly approved by HP): • United States and Canada—C8912 #A2L • Korea, Australia, and New Zealand—C8912 #UUF • Europe—C8912 #UUS Memory card—Secure digital (SD) or MultiMediaCardTM (MMC). 128 MB is the largest memory card tested by HP. Larger sizes of cards have not been tested, but they should work - use at your own risk.
Appendix B: Specifications Feature Description Resolution Still Pictures: • 3.27 MP (2096 by 1560) total pixel count • 3.14 MP (2048 by 1536) effective pixel count Video clips: • 1/4 VGA (320 x 240 total pixel count) Sensor Diagonal 6.73 mm (1/2.
Feature Description Focus Fixed focus control range of 0.85 m (33.5 in) to infinity Shutter speed 1/1000 to 4 seconds Tripod mount Yes Built-in flash 1 to 6 second recharge Flash working distance 2.5 m (9.8 ft), guide number 7 External flash No Flash settings Auto (default), Auto with Red-eye Reduction, Flash On, Night, Flash Off Image Display 1.
Feature Description ISO Speed settings Auto (default), manually selectable100, 200, 400 Color settings Full Color (default) and Black & White Quality settings — Best — Better (default) — Good Remembered Remembered settings (saved when camera is and default turned off): camera settings z Quality z Language z USB Configuration z TV Configuration z Customized HP Instant Share destinations z Direct print parameters (paper size, paper type, and print size) z Camera sounds Default settings (returned to
Feature Description Interfaces z USB to a computer or printer (any Standards z PTP (15740) HP Photosmart printers or any HP printers with front panel USB ports). z Audio/Video out to TV z DC IN 3.3Vdc @ 2500mA z HP 8886 camera dock z MSDC transfer z NTSC/PAL z JPEG z MPEG-1 z DPOF 1.1 z EXIF 2.2 z DCF 1.0 External Body Dimensions 115 mm (W) by 57.7 mm (H) by 39.5 mm (D) Weight 180 grams (5.
Feature Description Power The camera has a maximum steady state power consumption of 2.64 Watts (800mA @ 3.3Vdc). Power sources include: z 2 AA batteries (2 non-rechargeable AA batteries included). Acceptable batteries include photo-lithium, “ultra” or “premium” grade high energy alkaline, or rechargeable NiMH. NiMH batteries can be recharged in the camera using the optional HP AC adapter or HP 8886 camera dock. z Optional HP AC adapter (Input: 100-240Vac; Output: 3.3-3.7Vdc @ 2500mA).
hp photosmart 430 series user’s manual
Index A AA batteries 89 AC power adapter connector on camera 11 HP part number 99 purchasing 94 accessories for camera 93 alkaline batteries 89 Arrow buttons 11 audio clips record 12, 26, 41 audio/video (TV) cable 94 connector 55 connector on camera 11 automatic exposure, override 27 B batteries door on camera 12 extend life of 92 icons 90 install 14 levels 90 rechargeable 91 types to use 89 Best quality setting description 30 Better quality setting description 30 blinking lights Memory/USB 10 Self-Timer 12
delete during instant review 21 from memory card 40 video clips during instant review 22 diagnostic tests for camera 63 Digital Print Order Format 45 digital zoom 24 disk drive, camera as 59 display images and video clips on TV 56 display, using 23 DPOF 45 E e-mail addresses, customizing the Share menu 46 images from computer 52 empty batteries icon 90 enlarge image 42 error messages on camera 72 on computer 79 Exposure Compensation, setting 31 Exposure Mode, setting 27 F files delete from memory card 40 DP
moving from internal memory to memory card 61 number remaining 23 Red-eye Reduction setting 25 rotate 39 thumbnails 38 too dark/light 31 unloading camera to computer 51 White Balance setting 32 install batteries 14 HP camera dock 9 memory card 15 software 18, 19 wrist strap 14 instant review 21, 22 internal memory moving images to memory card 61 ISO Speed, setting 33 L Language setting change 60 choose at first startup 16 LEDs (lights) on camera Memory/USB 10 Self-Timer 12 viewfinder 10 lights on camera 10,
Picture Transfer Protocol 59 pictures instant review 21 share 43 take stills 21 Playback turn on/off 11 using 35 Playback button 11 Playback menu, using 37 power battery level icons 90 restoring previous settings 16 specifications 99 switch 12 turn on/off 16 power adapter, HP AC connector on camera 11 purchasing 94 previous settings, restoring 16 print images directly from camera 53 from computer 53 using HP Instant Share 43 printer connect to camera 53 problems, troubleshooting 63 product support 81 PTP 59
still pictures, take 21 support for consumers 81 T technical support 81 thumbnail images, view 38 Time & Date setting 17, 58 tripod mount 12 troubleshoot problems 63 turn on/off camera power 16 camera sounds 58 HP Instant Share 43 Image Display 11, 23 Playback 35 TV (television) cable to connect camera 94 configuration setting 60 connect camera to 55 connector on camera 11 viewfinder lights 10 viewing images and video clips 35 W web sites for HP 81 White Balance, setting 32 Windows computer bonus software
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