User's Guide

guides fit close to the edges of the paper. For paper-loading instructions, see
Loading your paper.
● If you are using a two-sided printing accessory, try removing it and printing
again.
● The printer may need to be aligned. For more information, see Aligning the
printer.
Colors are not printing satisfactorily
Solution
● One of the color ink cartridges may be very low on ink, resulting in another
color being substituted during printing. Check the estimated ink levels by
removing any memory cards, and then pressing Select Photos
. If an ink
cartridge is low on ink, replace it. For more information, see Inserting ink
cartridges.
● The printer may need to be aligned. For more information, see Aligning the
printer.
● The print head may need to be cleaned. For more information, see
Automatically cleaning the printhead.
No page came out of the printer or the paper jammed while printing
Solution
● The printer may need attention. Read the printer screen for instructions.
● The power may be off or there may be a loose connection. Make sure the
power is on and the power cord is securely connected.
● You may not have any paper in the Main tray or Photo tray. Check that the
paper is loaded correctly. For paper-loading instructions, see Loading your
paper.
● If the paper jammed while printing, try the following:
– Turn off the printer, then unplug it from the power source. Clear the
printer of any paper obstructing the paper path. Remove the rear access
door. Gently remove the jammed paper from the printer, then replace
the rear access door. If all jammed paper cannot be removed from the
rear area of the printer, try removing paper jammed in the middle of the
printer by opening the paper jam door located inside the top cover. For
illustrations of the two places to clear a paper jam, see Paper errors.
When you are finished clearing the paper jam, plug the printer back in,
turn it on, and try printing again.
– If you were printing labels, make sure a label did not become unglued
from the label sheet while going through the printer.
A blank page came out of the printer
Cause You may have begun printing and then cancelled the print job.
Chapter 7
52 HP Photosmart 8200 series