User's Guide
● You may have selected a low-resolution setting on the digital camera.
Reduce the size of the image and try printing again. For better results in the
future, set the digital camera to a higher photo resolution.
● There may be a problem with an ink cartridge or with the print head. Try the
following:
– Remove and then reinsert each ink cartridge, one at a time, to make
sure they are all properly seated.
– Run the automatic print head cleaning procedure. For more information,
see Automatically cleaning the printhead.
– Align the printer. For more information, see Aligning the printer.
– If print quality problems persist after you have tried all of the above
solutions, contact HP Customer Care.
Photos are not printing correctly
Solution
● You may have loaded the photo paper incorrectly. Load the photo paper with
the side to be printed facing down.
● The photo paper may not have fed into the printer correctly. Try the following:
– Check for a paper jam. For more information, see Paper errors.
– Insert the photo paper as far as it will go into the Photo tray.
– Load one sheet of photo paper at a time.
The photos I marked for printing in the digital camera do not print
Solution Some digital cameras let you mark photos for printing in both the
camera's internal memory and on the memory card. If you mark photos in the
internal memory, and then move photos from the camera's internal memory to the
memory card, the marks do not transfer. Mark photos for printing after you
transfer them from the digital camera's internal memory to the memory card.
Error messages
Before contacting HP Customer Care, read this section for troubleshooting tips or go
to the online support services at www.hp.com/support.
Error messages that appear on the printer screen can be divided into the following
types:
● Paper errors
● Ink cartridge errors
● Memory card errors
● Computer printing errors
Paper errors
Before contacting HP Customer Care, read this section for troubleshooting tips or go
to the online support services at www.hp.com/support.
Chapter 7
54 HP Photosmart 8200 series