User Guide

Check the print cartridge contact pads .............................................................. 98
Resolving paper-feed problems ......................................................................................................... 99
Another paper feed problem is occurring ........................................................................... 99
Media is not supported for the printer or tray .................................................... 99
Media is not picked up from input tray .............................................................. 99
Media is not coming out correctly ...................................................................... 99
Pages are skewing ............................................................................................ 99
Multiple pages are being picked up ................................................................... 99
Troubleshooting installation issues .................................................................................................. 100
Problems printing an alignment page .............................................................................. 100
Problems installing software ............................................................................................ 100
Verify the computer requirements ................................................................... 100
Verify installation preliminaries ........................................................................ 100
Reinstall the printer software ........................................................................... 100
Clearing jams ................................................................................................................................... 101
Tips for avoiding paper jams ............................................................................................ 103
Resolving photo printing problems ................................................................................................... 104
Resolving borderless printing problems ........................................................................................... 105
Resolving banner printing problems ................................................................................................. 106
Resolving automatic two-sided printing problems ............................................................................ 107
Resolving network printing problems ............................................................................................... 108
7 Printer lights reference
Understanding the printer lights ....................................................................................................... 110
8 HP supplies and accessories
Ordering printing supplies through the Toolbox ............................................................................... 116
Accessories ...................................................................................................................................... 117
Automatic two-sided printing accessory .......................................................................... 117
USB cable ........................................................................................................................ 117
Network interface ............................................................................................................. 117
Supplies ............................................................................................................................................ 118
Print cartridges ................................................................................................................. 118
Photo papers ................................................................................................................... 118
Inkjet papers .................................................................................................................... 119
Transparency films .......................................................................................................... 119
Specialty papers .............................................................................................................. 119
Greeting cards ................................................................................................................. 120
Brochure papers .............................................................................................................. 120
9 Customer support and warranty
Obtaining electronic support ............................................................................................................. 122
HP Instant Support ........................................................................................................................... 123
HP Telephone Support ..................................................................................................................... 124
Before you call ................................................................................................................. 124
Telephone support numbers ............................................................................................ 124
Hewlett-Packard Limited Warranty Statement ................................................................................. 126
10 Printer specifications and Declaration of Conformity
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