HP Smart Update Manager 5.0 User Guide

Contents 5
Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2003 environment ........................ 70
Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2008 environment ........................ 71
Troubleshooting HP Smart Update Manager in IPv6 Red Hat and Novell SUSE-based Linux environments . 71
HP SUM found new hardware message........................................................................................................ 72
Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source 72
Linux component version discrepancy for source RPMs ................................................................................... 72
HP SUM displays No components found in the selected repository(ies) message ............................................... 73
Additional/Optional Actions columns are grayed when HP SUM is maximized ................................................ 73
Installation of components failed with 'Update returned an error' when installing Linux RPMs ............................. 73
HP SUM fails on Windows Vista® due to McAfee firewalls ............................................................................ 73
Downgrade of ProLiant G6 Server ROM from 2010.03.30 or later to 2010.03.01 or earlier using HP SUM is not
supported .................................................................................................................................................. 76
Technical support ........................................................................................................................ 77
Reference documentation ............................................................................................................................ 77
Operating system information ...................................................................................................................... 77
HP contact information ................................................................................................................................ 78
Acronyms and abbreviations ........................................................................................................ 79
Index ......................................................................................................................................... 81