HP Remote Graphics Software Licensing Guide
© Copyright 2013 Hewlett-Packard Development Company, L.P. The HP Remote Graphics Sender for Windows uses Microsoft Detours Professional 2.0. Detours is Copyright 1995-2004, Microsoft Corporation. Portions of the Detours package may be covered by patents owned by Microsoft corporation. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.
Table of contents 1 RGS licensing overview .................................................................................................................................... 1 License types ....................................................................................................................................... 1 Floating licenses ................................................................................................................................... 1 RGS version number ...........
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1 RGS licensing overview This document describes licensing of HP Remote Graphics Software (RGS). RGS licensing applies to the RGS Sender only; the RGS Receiver can be used freely. NOTE: RGS does not require a license on HP Z series workstations, HP EliteBook mobile workstations, or HP ZBook mobile workstations. For detailed RGS information, see the latest version of the HP Remote Graphics Software User Guide, available at http://www.hp.com/go/rgs.
Floating licenses require a license server, which can be installed on one of the computers running the RGS Sender, or the license server can be installed on a separate computer. The RGS product includes a Setup.exe file that installs the FLEXnet license server. For installation information, see Installing and configuring the FLEXnet license server on page 6. RGS version number The RGS version number contains the three components shown in Figure 1-1 RGS version number components on page 2.
License version date Each release of RGS has a license version date that is used by the RGS licensing mechanism. For example, the RGS 6.0 license version date is January 13, 2013, which is formatted 2013.0113 (YYYY.MMDD). Viewing the license version date might assist in troubleshooting any licensing issues. To view the license version date: 1. Right-click the RGS Sender icon in the Windows notification area, and click About. 2.
2 Installing a local license key file This chapter describes how to install a local license key file. The trial license and standard license are both local licenses. A local license key file must be stored on each licensed RGS Sender computer. Configuring the RGS Sender to access a local license key file on Windows The RGS Sender can be configured to access a local license key file either during installation or after installation.
3. Under System variables, click New—this opens the New System Variable dialog. 4. Enter the path to the local license key file. Multiple paths may be entered, separated by semicolons, such as: C:\licenses;C:\backuplicenses The RGS Sender will sequentially examine each folder from left to right until it finds a folder containing a valid local license key file.
3 Installing and configuring the FLEXnet license server The FLEXnet license server is required only if you’re using the HP RGS floating license. Before you install the license server This section provides information to help you plan your installation of the FLEXnet license server. ● The Windows 32-bit version of the FLEXnet license server is provided with the RGS product.
Installing the license server on Windows To install the license server, perform the following steps: 1. Locate the FLEXnet installation executable, Setup.exe, in the following location in the RGS installation package: win32/flexlm/Setup.exe 2. Move the Setup.exe file to your license server computer. 3. Double-click Setup.exe to begin installation of the license server.
should be used with the SC command. If the Service name contains spaces, it must be enclosed in double quotes.
If, during RGS installation, you select I do not yet have a license file, you can specify the location of the RGS license server post-installation using the LM_LICENSE_FILE environment variable. To set this environment variable: 1. Click Start > Control Panel > System. 2. Click Advanced system settings, and then click Environment Variables. 3. Under System variables, click New—this opens the New System Variable dialog. 4.
If you still experience issues, you might need to clean the Windows registry. See Cleaning registry references to the FlexLM license server for RGS on page 12 for more information.
A Troubleshooting licensing Using the RGS Sender log file for troubleshooting To help debug licensing problems, the RGS Sender logs licensing failures to a log file. TIP: The default log file is rg.log, but it might vary if you did custom logging configuration. See the HP Remote Graphics User Guide for more information on RGS Sender logging. If licensing fails, an entry containing the string FlexLM will be added to the log file.
B Cleaning registry references to the FlexLM license server for RGS This appendix provides supplemental information on removing FlexLM references from the Windows registry. The registry keys listed in this appendix are not removed during uninstallation of RGS and might need to be removed manually if you are experiencing issues using a FlexLM server. CAUTION: Back up the registry prior to making any changes. See Windows documentation for more information.