HP Remote Graphics Software 5.4.0 User Guide

5.3.3 Single Sign-on

The Single Sign-on flowchart is shown in Figure 5-11 Single Sign-on process on page 97. If the

Single Sign-on conditions are met, the user authenticates the RGS connection, and the Windows log in

or unlock step is skipped. The user is presented with the Windows desktop following RGS connection

authentication.

Figure 5-11 Single Sign-on process

5.4 Changing your password

In RGS 5.0 and earlier, attempting to make a connection with an expired password would generate an

Authentication failed! error message. In this situation, the user would either need direct access to the

Remote Computer to change the password, or would need to call IT to have the password changed.

ENWW

Changing your password