HP Remote Graphics Software 5.4.0 User Guide

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Expect the unexpected—where possible, limit your actions to those areas you are certain of the
outcomes to minimize loss of data and productivity.
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Always inspect error codes when reading event logs—the reliability of this RGS communication
method depends upon the Windows Event Log system. While we have yet to see a failure in this
path, we recommend using all information available to its fullest potential.
ENWW
Agent design issues
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