HP Remote Graphics Software 5.4.0 User Guide

ESX 3.0.2 RGS 5.2 and newer. Note that, unlike the other versions of
VMware ESX, this version of VMware ESX requires RGS 5.2
or newer.
ESX 3.0.2 Update1 RGS 5.1 or newer
ESX 3.0.3
RGS 5.1 or newer. See NOTE.
ESX 3.5 RGS 5.1 or newer
ESX 3.5 Update 1, 2, 3, and 4 RGS 5.1 or newer
ESX 4 RGS 5.1 or newer
NOTE: During installation of Windows XP Professional on these versions of VMware, the USB driver
file usbd.sys will not be installed. In order for RGS Remote USB to work, you’ll need to install a usbd.sys
file that is compatible with your particular version of Windows XP Professional, either Windows XP
Professional SP2 or Windows XP Professional SP3. The required usbd.sys file can be found on your
Windows XP Professional installation media, and should be installed in the \windows
\system32\drivers folder.
The table below shows the VMware View versions that support RGS. Only VMware View 3.1 (and
newer versions) support RGS, and only with RGS 5.2.5 (and newer versions).
RGS 5.2.4 and older RGS 5.2.5 and newer
VMware View 3.0 and older
VMware View 3.0 (and older versions) do not support any versions of RGS
VMware View 3.1 and newer
RGS 5.2.4 (and older versions) are not
supported by VMware View 3.1 (and
newer versions)
VMware View 3.1 (and newer versions)
support RGS 5.2.5 (and newer versions)
on Windows XP Professional SP2 and
SP3
VMware View 4.0 (when available) RGS 5.2.5 or newer on Windows XP
Professional SP2 and SP3
A.1 VMware ESX networking considerations
Networking configuration in general can have a significant impact on RGS performance. In virtual
environments, this is extended to the ESX network stack. The ESX network stack, if improperly
configured, can significantly impact the quality of audio and video streaming from VDI sessions. The
best practice for ESX network configuration is to configure one or more physical network interfaces for
RGS traffic. These network interfaces should not be used for service console, NFS, iSCSI, or VMotion.
General VM network traffic such as Internet access may use the same network interface as RGS if
network topology requires it.
210 Appendix A Appendix A: Using RGS with HP VDI ENWW