HP Remote Graphics Software 5.4.0 User Guide

A.5 Disabling the RGS warning popup
RGS alerts the user when the main console is still viewable. The hardware feature used for screen
blanking is not available in VMware ESX virtual machines. Therefore, by default, this warning message
appears on the user’s desktop. The persistent “Sender Monitor is Viewable” popup can be removed by
editing the rgsenderconfig file in the RGS Sender directory. This can be done by un-commenting the
following line, and setting it as shown:
Rgsender.IsBlankScreenAndBlockInputEnabled=0
A.6 RGS operating modes available with VDI
Both RGS operating modes can be used in establishing a connection from a client computer to a virtual
desktop session:
●
Normal Mode
●
Directory Mode
A.7 Using HP Session Allocation Manager with
HP VDI
HP Session Allocation Manager (SAM) 2.1 or later can be used to manage RGS connections from
client computers to virtual desktop sessions provided that the HP SAM Registration Service is installed
within the virtual desktop. For information on SAM, visit
http://www.hp.com/go/sam.
ENWW
A-5 Disabling the RGS warning popup
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