HP Remote Graphics Software 5.4.0 User Guide

is
another
user already
logged into the
Remote Computer
(the primary
user)
?
N
has
local user
logged in
?
N
Y
N
Y
Y
has
another user
logged in
?
N
Y
do the
credentials of
local user match
the credentials of
the primary
user?
RGS authentication dialog
Attempt to connect to
Remote Computer
Y
Windows-to-Windows
connection AND local user
credentials match any
credentials
on Remote Computer
?
Y
N
silent
authentication
authentication
succeeded
?
N
Y
Remote Display
Window is terminated
when another user
logs in, local user
will need to reconnect
If another user attempts to connect
to the Remote Computer with the
same credentials as the local user,
the local user Remote Display Window
below will terminate.
RGS connection
established
Y
Login dialog
in Remote
Display
Window
N
Remote Display Window
is terminated when
primary user unlocks
desktop or re-connects, local
user will need to reconnect
Remote
Display
Window
This dialog is displayed
for the primary user
Remote
Display
Window
N
Is
desktop
locked or is primary
user disconnected
(but still logged
in)
?
Y
local user can unlock
local user
is now the
primary user
N
In both cases, the local user
becomes the new primary
user and the prior primary
user is disconnected.
This is the collaboration path – multiple local users can
connect to the primary user’s desktop, subject to
authorization by the primary user.
Is
desktop
locked or is primary
user disconnected
(but still logged
in)
?
N
primary user
press
?
Remote Display
Window terminated
did someone
else log in with
my credentials
?
N
N
Y
Remote Display
Window terminated
Y
log out
?
Y
lock screen
?
Y
N
N
Now a local user with an
authenticated connection
did
someone else
log in with my
credentials
?
N
Y
press
?
Y
N
did I
unlock screen
?
N
Y
Remote
Display
Window
is
another
user attempting
to connect
?
Y
N
Remote
Display
Window
did
someone else
log in with my
credentials
?
N
Y
local user
now
a local
user
local user
attempt to log in
using Standard Login
“authenticating the connection”
Local user Standard Login process and primary user flowchart
Respond
to dialog
does
primary user authorize
connection
?
Standard Login Process