HP Email Archiving software for Microsoft Exchange PST Import Tools Components and Deployment Best Practices Whitepaper

Overview

The PST Import Tools have been developed to allow Administrators to load legacy PST data from local

and network file systems into the Integrated Archive Platform (IAP). This reduces the storage capacity

requirement placed upon the local and network file systems. This has the additional benefit of storing

the email data in a compliant format allowing users, administrators, and compliance officers to search

email from the entire enterprise.

This whitepaper discusses the individual components of the PST Import Tools and a number of best

practices for the deployment of the PST Import Tools, but should not be used as a substitute for the pre-

requisites stated in the following section.

Prerequisites

Prior knowledge of the PST Import Tools is essential to better understand the contents of this paper.

The reader should, at a minimum, have completed the PST Import Tools training, and have read and

understood the PST Import Tools chapter of the Email Archiving software for Exchange (EAsE) 2.1

Administrator Guide, 3

Edition at:

http://spock.corp.hp.com/Pages.internal/spock2Html.aspx?htmlFile=sw_ilm_rim_msg.internal.html#rimease

This whitepaper also assumes that the reader has a reasonable level of understanding of the IAP and

EAsE.

Components

The PST import process is divided into three distinct components: Archive Credentials, PST Loader,

and PST Import Monitor. The following sections provide a brief synopsis of each of these components

and their associated processes.

Archive Credentials

Setting the archive credentials is the first stage in the PST import process. This is where the credentials

used for the remaining processes are configured and verified. The credentials used here are

specifically for access to the IAP and the domain within the IAP which will be used as the target for

the PST import data. While the account used here does not specifically need to be the same as the

HPAEServiceAccount account (which will already have been configured for access to Exchange), it is

highly recommended that this account be used. This simplifies the entire end-to-end process and

reduces confusion during the configuration of the PST Import Tools.

During the remainder of this document, it is assumed that the HPAEServiceAccount has been

configured as described in the HP EAsE 2.1 Administrator Guide – “Creating the archive service

account” on page 16. Additionally, the HPAEServiceAccount should be granted the IAP Admin right

from the IAP Platform Control Center (PCC) Account Management page.

The archive credentials, once verified, are stored in the registry of the local machine using 128 bit

AES Encryption. This provides a secure method for storing the account information, thus preventing it

from being modified or viewed by users.

PST Loader

Creating the configuration files is the second stage in the PST import process. This is accomplished

using the PST Loader. This utility is used to create a “combined” version of the default HP EAsE PST

Importer.ini file – this file is created the first time PST Loader is used and some default values are

defined which can then be (and are) overwritten for individual configurations, resulting in the