HP Email Archiving software for Microsoft Exchange PST Import Tools Components and Deployment Best Practices Whitepaper

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Table of Contents

Overview ............................................................................................................................................ 2

Prerequisites ........................................................................................................................................ 2

Components ........................................................................................................................................ 2

Archive Credentials .......................................................................................................................... 2

PST Loader ...................................................................................................................................... 2

Changes From Previous Versions .................................................................................................... 4

Overall Configuration File Creation Process ..................................................................................... 4

PST Import Monitor ........................................................................................................................... 7

Deployment Best Practices ..................................................................................................................... 8

Client Machine ................................................................................................................................ 8

Account .......................................................................................................................................... 8

Location of PST Files ......................................................................................................................... 8

PST File Ownership, Password Protection, and Permissions ................................................................... 9

PST Audit Repository ........................................................................................................................ 9

Automated Creation of Configuration Files .......................................................................................... 9

For More Information ......................................................................................................................... 11

HP Email Archiving software for Microsoft Exchange

PST Import Tools Components and Deployment Best Practices

Summary of content (11 pages)

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HP Email Archiving software for Microsoft Exchange PST Import Tools Components and Deployment Best Practices Table of Contents Overview ............................................................................................................................................ 2 Prerequisites ........................................................................................................................................ 2 Components ....................................................................
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Overview The PST Import Tools have been developed to allow Administrators to load legacy PST data from local and network file systems into the Integrated Archive Platform (IAP). This reduces the storage capacity requirement placed upon the local and network file systems. This has the additional benefit of storing the email data in a compliant format allowing users, administrators, and compliance officers to search email from the entire enterprise.
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“combined” file. (A more complete description of this combination is contained in the “Overall Configuration File Creation Process” section below.) The PST Loader also outputs the “xml” files which control the manner in which the PST Import Loader actually ingests data into the IAP. The configuration files control the PST files to load, which repositories are the target for the ingestion, and whether all users identified in the headers of messages receive a copy of the message in their repository, etc.
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• “Select Output File” – the location and name of the xml import description file created by the PST Loader. Changes From Previous Versions If you have used PST Importer previously, you may notice that some changes have been made to the parameters entered in the PST Import Tools. The majority of these changes are to the various descriptions to improve clarity.
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As can be seen here, the PST Loader has not been run previously since no parameters from the HP EAsE PST Importer.ini file have been inserted into the dialog box. It’s important to note here that if the PST Loader has been run previously, some parameters may already be present. For example: Figure 3. Create Import Description File – No Parameters Present In this second example, you’ll see that the fields have been pre-populated.
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For example, when the following parameters are entered: Figure 5. PST Loader – Both Fields Populated This results in the creation of the following “ini” file: Figure 6. Resultant “ini” File in Notepad The PST Loader also creates an entry in the AEDB.MDB database for scheduling purposes. The PST Import Monitor uses this table to identify the jobs that need to be run. Figure 7. Entry in AEDB.
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PST Import Monitor The third and final stage of the PST import process is starting the jobs that have been scheduled. This is done from the PST Import Monitor tool. The PST Import Monitor identifies the files to be processed by interrogating the AEDB.MDB database to locate the “ini” files for jobs currently in the queue. Figure 8. PST Import Monitor Window Showing 1 Queued PST File Following from the previous example, you can see that one (1) file is ready for processing.
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Further investigation can be carried out by looking at the log files for the specific job. These are located on the client machine, typically in the directory, C:\Program Files\HewlettPackard\EAsE PST Importer\LogFiles. For example: Figure 10. Example Log File Deployment Best Practices There are a number of best practices for deployment situations which aid the overall use of PST Import Tools. The basis of these best practices is to, where possible, keep the implementation standard and consistent.
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For example: C:\PSTimport UserA@pstimport.com UserB@pstimport.com UserC@pstimport.com Unknown By organizing the file structure in this way, it is possible to automate the creation of the configuration files, thus simplifying the overall process. PST File Ownership, Password Protection, and Permissions Depending on the requirement for PST Imports by specific customers, it may be required that the emails contained in PST files are only targeted at specific repositories.
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Figure 11. Example Import Description File A number of fields in the XML file are consistent for all, such as and . Some parameters are more specific, such as which can be taken from the folder name, and . After the creation of the XML files, the command line version of HPAEPSTLoadUtil.exe can be used for scheduling PST files into PST Import Monitor. For example: \EAsE PST Importer\HPAEPSTLoadUtil.exe /i c:\PSTfiles\UserA@pstimport.com\UserA.
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For More Information HP Email Archiving software for Microsoft Exchange http://h18006.www1.hp.com/products/software/im/governance_ediscovery/exchangearchiving/index.html HP Integrated Archive Platform http://h18006.www1.hp.com/products/software/im/governance_ediscovery/iap/index.html Technology for better business outcomes © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.