HP Reference Information Storage System v1.6 Administrator Guide (T3559-96073, July 2007)

4. From the Look In list in the Design Form dialog box, select User Templates in File System.
5. Click Browse,selectthedrivecontainingtheRISSUtilitiesCD,selecttheExchange folder, and then
select the PERSISTMailItem form (PERSISTMailItem.oft).
6. Click OK.
The PERSISTM ailItem form appears in the Design Form dialog box.
7. Select the PERSISTMailItem form, and click Open.
8. In the Form Editor window, select Tools > Forms > Publish Form as.
9. From the Look In drop-down list, select Organizational Forms Library.
10. In the Display name and Form name boxes, enter PERSISTMailItem,andclickPublish.
11. After publishing the form, close the form editor without saving the form, and then close Outlook.
Setting up In formation Stores
The RISS Sc
heduler processes events that use data provided by Mail Attender For Exchange. When these
Scheduler
events are defined, companion rules are inser ted in the Mail Attender database. Before Ma il
Attender can use the rules, information stores must be specified for them. The information stores used
by Scheduler events are mailboxes a nd public folders. The Mail Attender rules are used to search the
informat
ion stores for messages that fitthecriteriadefined in the rules.
Mailboxes can be manually added or an Auto-Search can be set up. Since the mailbox environment is
very dynamic, an Auto-Search should be set up to make sure the mailbox list is current. Additionally,
any SMTP o
r System Attendant information stores should be excluded and hidden from processing. All
journal m
ailboxes should be exc luded and hidd e n from processing.
Adding mailboxes using Mail Attender
To add mailboxes using Mail Attender:
1. Intheleftpane,click+ by Information Stores to expand the folder. Select Mailboxes.
2. Right click in the right pane and select Add Mailboxes, From an Exchange Server,andBrowse
Network.
Figure 31 Adding mailboxes using Mail A ttender
3. In the window that appears, select the app
ropriate Exchange server and click OK to continue.
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Configuring Outlook or Lotus Notes