HP StorageWorks Reference Information Storage System V1.4 Administrator Guide (T3559-96027, March 2006)

Email Miner Tombstone agent
The Email Miner Tombstone agent creates a tombstone within the documents that have been selectively
archived from the mail databases. This tombstone will designate that the document has been successfully
sent to the RISS
.
Error messages
Email Miner ca n generate numerous error messages. Each error message is categorized as either
'expected' or 'unexpected'.
An 'expected' error is caused by a configuration problem within Email Miner, the mail d atabases, or
address Book. Email Miner generates all 'expected' errors.
An 'unexpected error' is caused when Email Miner encounters an error from LotusScript that was not
expected. These errors are passed directly on to the Email Miner lo g.
Email Miner uses three different methods for error notifications.
• Dialog box m essages
• Email notifications
• Log messages
The error messages that Email Miner generates are categorized within the appropriate message method.
If an error is reported by Email Miner and is NOT in any of the lists, please contact HP technical support.
Dialog box messages
Different messages could appear within a dialog box while using Email Miner.
Could not open Public Name and Address Book
Email Miner was unable to open the Public Name and Address Book that is specified within the current
'Location' document.
Update the current 'Location' document to specify the proper server.
If problem persists, contact HP technical support.
The Email M
iner Agent MUST execute via a schedule
This will o
ccur if you attempt to manua lly execute the Email Miner scheduled agents.
Schedule the agent.
Email notifications
Email Miner could generate emails when a severe problem occurs. The error is plac ed into the subject
of the email. The emails are automatically sent to whoever has 'Manager' rights to the Email Miner
database.
AServerDefinition does not exist for 'Server'. Email Miner will not execute until a Server
Definition is created.
Email Miner could not locate a Server Definition document for the 'server' specified.
Either cr
eate a Server D efinition document for the ser ver, or include the server in an existing Ser ver
Definiti
on document.
If problem persists, contact HP technical support.
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Email Miner version P2.0 for Lotus Notes administration guide