HP StorageWorks Reference Information Storage System V1.4 Administrator Guide (T3559-96027, March 2006)

Table8Servicestatusvalues
Status
Color
Description
PENDING
Gray
Service has not been checked for status since PCC monitoring started.
OK Green
Service is functioning normally.
WARNING
Yellow Service might h
ave a problem.
UNKNOWN
Orange
Service status cannot be determined.
CRITICAL
Red
Service is not functioning correctly. Data storage and/or search and
retrieval are adversely affected.
Hard and soft status conditions
Host or service status values are reported in alerts and other events as having a HARD or SOFT status
condition (also referred to in monitoring views as state type). See, for example, the following views:
•
"Aler ts Histogram"onpage81
•
"Alerts History" on page 84
•
"Alerts Summary" o n page 86
•
"Event Log" on page 80
A SOFT status c ondition indicates the status value has not yet been confirmed; a HARD status condition
has been confirmed. Confirmation is required only for problem status values, not for normal operation
values (UP for hosts, OK for ser vices) . A normal status value always has a HARD status condition.
When host or service problems are detected, PCC rechecks the problem a certain number of times.
During this trial period, the status condition is considered SOFT. After rechecking the require d number of
times with the same result, the status condition is considered HARD.
Required num b er of checks for a given host or service is displayed i n the View Configview(Hostsor
Serv ices Object Type, respectively). See "Vie w Config" on page 89.
Over view
The Overview’s Status Summary view provides a high-level look at system health. Depending on ho w it is
accessed, this view displays information about a single host group or all host groups. You can quickly
see over all status of each host group.
NOTE:
Other vi
ewsusetheHostStatusTotalsandServiceStatusTotalscharts.Thesechartsalwaysrefertothe
set of hosts and services the view targets. For example, if a view describes a single host group, these
charts show only hosts and services for that host group.
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Platform Control Center (PCC)