Serviceguard Manager Version A.04.02 Release Notes Manufacturing Part Number: B8325-90051 Feb 2005 © Copyright 2005 Hewlett-Packard Company.
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Serviceguard Manager Version A.04.02 Release Notes 1 Chapter 1 Serviceguard Manager Version A.04.
Serviceguard Manager Version A.04.02 Release Notes Announcements Announcements Serviceguard Manager is the graphical user interface for the Serviceguard product. With it, you can monitor, administer, and configure clusters managed by Serviceguard, Serviceguard Extension for RAC, Metrocluster, Continentalclusters, and Serviceguard Extension for Faster Failover. Serviceguard Manager replaces the functionality of the earlier Serviceguard management tools, ClusterView and the SAM High Availability tool.
Serviceguard Manager Version A.04.02 Release Notes Announcements If your HP-UX cluster nodes are configured for SNMP, you can receive their SNMP cluster trap messages in the SNMP Browser window. You can set your management station as a trap destination from a tab in the window. In the Serviceguard Manager display, you can sort and re-organize the message order. Serviceguard Manager can be installed on HP-UX, Linux, and Windows. The software for each platform is available free from the web at http://www.
Serviceguard Manager Version A.04.02 Release Notes What’s in this Version What’s in this Version Serviceguard Manager version A.04.00 was released with Serviceguard A.11.16 on HP-UX. You can use it to create and modify configuration of Serviceguard A.11.16 clusters and packages. Serviceguard Manager version A.04.02 is being released as Serviceguard extends A.11.16 support to Linux nodes. Now Serviceguard Manager users can create and modify clusters and packages with Linux nodes where Serviceguard A.11.
Serviceguard Manager Version A.04.02 Release Notes What’s in this Version • If you connect to a session server with Serviceguard A.11.16, it can discover these Serviceguard Extension for RAC clusters: — SGeRAC 11.14 clusters with Oracle 8i or Oracle 9i — SGeRAC 11.15 clusters with Oracle 8i, Oracle 9i, or Oracle 10g — SGeRAC 11.16 with Oracle 9i or Oracle 10g What You See The figure below shows an instance of Serviceguard Manager with two sessions. (Up to 10 sessions are supported.
Serviceguard Manager Version A.04.02 Release Notes What’s in this Version Figure 1-1 Serviceguard Manager Map and Tree With Serviceguard Manager, you see Serviceguard objects three ways. • In the tree on the left pane, you see cluster relationships listed hierarchically. You can navigate through the map by clicking an object in the tree. The map pane will show information relevant to the object you clicked.
Serviceguard Manager Version A.04.02 Release Notes What’s in this Version • In Properties, you see more detailed information about any session, cluster, node, or package on your map. To open Properties, select an object, then go to the menu on top. Or right-click an object and use the pop-up menu. You can issue common administrative commands on your clusters through Serviceguard Manager. WIth Serviceguard A.11.
Serviceguard Manager Version A.04.02 Release Notes What’s in this Version With Serviceguard Manager A.04.02, you can configure clusters and packages on nodes with Serviceguard A.11.16 installed. Figure 1-3 Configuring clusters with Serviceguard Manager (Nodes tab) How it Works You install Serviceguard Manager on a management station. This can be HP-UX, Linux, or Windows.
Serviceguard Manager Version A.04.02 Release Notes What’s in this Version From the management station, you connect to a Session Server with Serviceguard installed (HP-UX or Linux). Each Session Server connection is displayed on the tree with the clusters it discovered. The component of Serviceguard that interfaces with Serviceguard Manager is called the COM (Cluster Object Manager). The version of the Session Server’s COM is shown in its properties.
Serviceguard Manager Version A.04.02 Release Notes What Documentation is Available for This Version What Documentation is Available for This Version These Release Notes will help you install Serviceguard Manager. Once Serviceguard Manager is running, online help has the information about how to use the interface. Start with the Help topic Using Serviceguard Manager. If you have installed Serviceguard Version A.11.16 on any nodes, be sure to read the Help topic Security, Logons, and Permissions.
Serviceguard Manager Version A.04.02 Release Notes What Documentation is Available for This Version For information about HP OpenView Operations, IT/Operations, and Network Node Manager, refer to: http://www.docs.hp.com/hpux/netsys Further Information Additional information about Serviceguard and high-availability topics may be found on HP’s web pages: http://www.hp.com/hpux/ha (High Availability) and http://www.hp.com/linux (Linux-specific). Also see http://www.hp.com/go/ha.
Serviceguard Manager Version A.04.02 Release Notes Compatibility Information and Installation Requirements Compatibility Information and Installation Requirements Before you begin an installation, read this entire document and any other Release Notes or READMEs you have. Compatibility This section summarizes the compatibility of this version of Serviceguard Manager with related products and their versions. For all versions (this and older), see the Serviceguard Manager Support Matrix posted on http://www.
Serviceguard Manager Version A.04.02 Release Notes Compatibility Information and Installation Requirements • Microsoft Windows XP Professional Edition, Windows 2003 Server Edition or Windows 2000 Professional with Service Pack 1 or later, with a video adapter of SVGA or higher resolution. (Starting with Serviceguard Manager version A.04.00, Windows NT is no longer supported.
Serviceguard Manager Version A.04.02 Release Notes Compatibility Information and Installation Requirements • 55 MB of available hard disk space • 1 MB for log files when Serviceguard Manager is run. • Up to 50 MB of additional hard disk space during the installation process. Requirements for Capabilities Starting with Serviceguard Manager version A.04.00, a new capability was added. Now you can configure clusters and packages using nodes that have Serviceguard version A.11.16.
Serviceguard Manager Version A.04.02 Release Notes Compatibility Information and Installation Requirements clusters you can reach with that Session Server. The next three columns describe the capabilities, and what is required for each: Monitor, Administration, and Configuration. Table 1-1 Capabilities of Session Servers on Target clusters Session Server’s Service guard version Target cluster’s Service guard version A.11.13, A.11.14, and A.11.15 A.11.10, A.11.11, and A.11.
Serviceguard Manager Version A.04.02 Release Notes Compatibility Information and Installation Requirements Table 1-1 Capabilities of Session Servers on Target clusters (Continued) Session Server’s Service guard version Target cluster’s Service guard version A.11.16 A.11.16 To Monitor To Administer To Configure A.11.13, A.11.14, and A.11.15 User can be any entry in Session Server’s /etc/passwd file User must log in to Session Server as root. not supported A.11.
Serviceguard Manager Version A.04.02 Release Notes Compatibility Information and Installation Requirements • from the cluster nodes: — udp on port 162 • to the cluster nodes: — udp on port 161 Each Serviceguard node must allow these connections: • from the Serviceguard Manager node: — udp on port 161 • to the Serviceguard Manager node: — udp on port 162 • to the COM node: — tcp on port 5303 - and allow only packets with SYN flag.
Serviceguard Manager Version A.04.02 Release Notes Compatibility Information and Installation Requirements Each cluster node should allow SNMP connections between it and the Serviceguard Manager node. The Event Browser in Serviceguard Manager can receive messages from SNMP traps. SNMP requires ports 161 and 162. The list of port assignments is in the /etc/services file. Because SNMP uses a single dedicated port, only one application can receive messages.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager Installing and Running Serviceguard Manager Installing Software You can install Serviceguard Manager on an HP-UX workstation, on an HP-UX server (with or without Serviceguard), on a Linux workstation (with or without Serviceguard), or on a PC with Windows XP Professional Edition or Windows 2000 Professional.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager If you are updating from an earlier version, it is a good idea to first uninstall the earlier version. If you are on HP-UX and updating to A.04.02 from A.03.00.01 or later, you will be prompted, and you can click to have the install process remove the earlier version for you, and then replace it. If you update from a version of Serviceguard Manager earlier than A.03.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager 1. Select your operating system from the “Software Specification” pull-down list. (To see the version of an HP-UX node, use the uname command from the node.) 2. Download the depot, and store it on your disk, perhaps in the /tmp directory. To save disk space, you can remove this depot from your disk when you have finished installing. 3. Run the swinstall command on this depot.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager For more information about installation procedures and related issues, refer to the man page for swinstall. Also see the manual Managing HP-UX Software with SD-UX , which can be viewed or printed from http://www.docs.hp.com -> HP-UX 11.0 Operating System -> System Administration.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager 3. From the directory where you saved the file, run the install process with this command: — For Red Hat Linux (32-bit machines): rpm -i sgmanager-A.04.02.00-1.product.redhat.i386.rpm — For Red Hat Linux (64-bit machines): rpm -i sgmanager-A.04.02.00-1.product.redhat.ia64.rpm — For SuSE Linux (32-bit machines): rpm -i sgmanager-A.04.02.00-1.product.suse.i386.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager Installing Serviceguard Manager on Windows Install Serviceguard Manager on a computer that has Microsoft Windows XP Professional Edition, Windows 2003 Server Edition, or Windows 2000 Professional installed. If you currently have an older version of Serviceguard Manager, uninstall it first: Start -> Programs -> ServiceGuard Manager -> Uninstall.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager • log • users • ov (if OpenView Network Node Manager is already installed on the PC) Serviceguard Manager installs its own JRE (Java Runtime Environment™) and cannot use any other JRE already on the computer. If you have Network Node Manager installed on this computer, see Installing with OpenView, below. Verify that the name Serviceguard Manager is listed in Start -> Programs ->.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager • Adds a menu item and a button on the toolbar of NNM or OVO to start Serviceguard Manager (“Serviceguard Mgr Launcher”). • Sends Serviceguard events to be logged in the Event Log. The Serviceguard subagent is responsible for notifying the management station when status or configuration changes. By default, it is installed in /usr/lbin/cmsnmpd.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager — Scan Cluster: uses cmscancl to display information about cluster configuration, LAN cards, disks, and file systems. — View Cluster Binary Config: uses cmviewconf to see an ASCII extraction of the binary configuration file. — View Cluster Config: uses cmviewcl to see cluster configuration and status of running clusters. — View System Log: opens vi editor to view /var/adm/syslog/syslog.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager — View Volume Groups: uses vgdisplay to show information about the volume groups configured. Uninstalling Serviceguard Manager Before installing Serviceguard Manager, it is a good idea to uninstall any previous versions.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager Removing Serviceguard Manager - OpenView Integration In addition to doing the swremove of Serviceguard Manager, you need to manually do the following things if you integrated Serviceguard Manager into OpenView. • If you have NNM only (not OVO): 1. Remove event templates: Go to the NNM menu and select Options -> Event Configuration.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager Uninstalling: Removing SNMP Trap Destinations If you are not going to re-install, and you do not wish to receive SNMP traps anymore, you need to “unset” the trap destinations on the sending nodes. 1. First get a list of the nodes that are sending traps to your computer. Select Event Browser from the View menu. Click the Configuration tab. Make a note of the nodes and IP addresses.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager In addition, there are four possible non-root roles that can be defined in the cluster’s configuration files. These are specified as Access Control Policies in the cluster and package configuration files. Each Access Policy has three parts: • User: A username from the host’s /etc/passwd file • Host: Where the user will issue the command.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager • USER_HOST ANY_SERVICEGUARD_NODE • USER_ROLE MONITOR (All migrated pairs area assigned the role of Monitor, view-only.) Only a root user can modify configuration to change Access Control Policies. You do not have to halt the cluster or any packages, to add, modify, or delete an Access Control Policy. Bootstrapping a new A.11.16 node If you have a cluster on an A.11.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager Alternately, you can list any number of pairs. Hostname can be any Session Server’s name, and user can be any name in that Session Server’s /etc/passwd file. Now you will be able to see your new A.11.16 node in a Serviceguard Manager session. If the Session Server also has version A.11.16, you can configure this node into a cluster. You will be prompted for the node’s root password.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager If you are updating from an earlier version, think about permissions on your HP-UX nodes with Serviceguard Version A.11.13, A.11.14, and A.11.15. Any person who can log in to that node as root may be able to do administrative commands on any cluster objects on that node’s subnets.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager • List the package nodes. For high-availability, it is best to list all the nodes in the cluster. • For the run and halt scripts pathname, specify the control script name and path for the run and halt script. (The default path is in the documentation.) 4. Open the control script template. Make just two modifications, and leave the defaults for the other fields.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager Launching Serviceguard Manager from HP-UX To launch Serviceguard Manager, standalone, in HP-UX, go to the Serviceguard Manager directory (by default, /opt/sgmgr/bin) and enter the sgmgr or ./sgmgr command, plus any options you want. To see the full command, enter man sgmgr. The options are also listed below in sgmgr Command Syntax. You can also create a script or alias that includes the options you want.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager • Open a DOS window. At the DOS prompt, enter the SGMgrDOS.exe command. Depending on your system path setup, you may have to enter the SGMgr directory (by default C:\Program Files\Hewlett-Packard\ServiceGuard Manager\bin). You can also enter options, as listed below in sgmgr Command Syntax. It is best to put quotes around command and file path names.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager — If you specify the -l option, you may also specify the -p option to give that user’s password. — The -c parameter specifies the clusters you want the Session Server to discover. (The Session Server can discover only the nodes on its subnets.) These clusters will be displayed on your map, under the Session Server’s name. Repeat the -c option for several clusters in this session.
Serviceguard Manager Version A.04.02 Release Notes Installing and Running Serviceguard Manager Select a tree or map object and look at Actions. You will see Administration if you have permission. If you select an object with Serviceguard A.11.16, you will also see Configuration.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version Patches and Fixes in this Version This section lists known patches, defects that have been fixed in this version, and current known defects and workarounds. Please consult the Release Notes for the language you will install, to find information about language-specific patches, defects, and known problems.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version — Font Server: PHSS_25092 Before you use the Event Browser, install a patches on all HP-UX nodes in the clusters that will send the SNMP traps to your Serviceguard Manager Event Browser. The patch numbers are: • PHSS_26724 for HP-UX 10.x • PHSS_27858 for HP-UX 11.x Serviceguard Manager installs its own JRE (Java Runtime Environment).
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version • JAGaf18740 - Sometimes, Linux rpm manager warns file conflict for SIM integration files. When installing SGMgr on a linux machine with SIM (Systems Insight Manager) already installed, you will get errors with A.04.00. The problem is fixed in A.04.02. • JAGaf18743 - InstallAnywhere was not supported for Win 2003 Server on Serviceguard Manager version A.04.00. It is supported on Serviceguard Manager version A.04.02.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version Chapter 1 • JAGae81488 - PC hang caused by interaction between the graphics accelerator card and JRE 1.4.1-01.b0. Not present in the updated JRE. • JAGae69297 - Man page formatting issue / only available in English: The sgmgr man page is not correctly formatted. Also, the man page is available in less languages that the interface is.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version • JAGae50816 - “Java Webstart not installed” message displayed when using Netscape. The problems occurs when using Service Control Manager. Serviceguard Manager 4.0 no longer supports using Service Control Manager. • JAGae50813 Cannot launch Serviceguard Manager 3.00 from Service Control Manager 3.0 (Webstart not available). Servcieguard Manager version 4.0 does not use Service Control Manager.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version up-to-the-moment information. More recent information on known problems and workarounds may be available on the Hewlett-Packard IT Resource Center: http://www.itrc.hp.com (Americas and Asia Pacific) or http://www.europe.itrc.hp.com (Europe). JAGaf32042 Standby LANs config does not work properly (See also JAGae87650) • What is the problem? In the Serviceguard Manager A.04.00 and A.04.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version that the proper security access is configured on node chooyu through either file-based access (pre-A.11.16 version) or role-based access (version A.11.16 or higher) and/or that the host name lookup on node chooyu resolves the IP address correctly. Failed to gather configuration information.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version been completed, though the font size will be larger, you may have to increase the size of windows to fully see all of the buttons on Serviceguard Manager's screens.] 1. Log in as root. 2. xfs should be running.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version • What is the workaround? There is no workaround. Install and use Serviceguard Manager on a Windows or HP-UX management station. JAGaf46330 HP-UX/Asian locales: non-default printers n/a in JavaHelp print services • What is the problem? The problem occurs in Asian locales on HP-UX systems. The online help system contains a print command.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version used as a Session Server, and all nodes that may be included in their session, must share all of each other’s interface definitions. The name service switch policy for hosts must be set to files followed by any other sources used such as DNS, NIS or LDAP. Below is an example hosts file: 15.145.162.131 10.8.0.131 10.8.1.131 10.8.2.131 15.145.162.132 10.8.0.132 10.8.1.132 10.8.2.132 15.145.162.67 10.30.8.8 15.145.162.69 10.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version JAGaf48460 Event browser displays wrong status of snmp subagent • What is the problem? The event browser may incorrectly say that the SNMP subagent is down, and the trap is not set, even when they are active and reporting new events. • What is the workaround? Follow these steps: 1. Bring up Set Trap dialog for the managed node. 2. Type in something in the text field to force trap setting. 3.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version • What is the workaround? If you are using Lock LUN in a Linux cluster, upgrade COM to version B.03.01 or later. The COM (Cluster Object Manager) is a component of Serviceguard. For more information, see the documentation at http://docs.hp.com/hpux/ha -> Serviceguard JAGaf21135 - The map also disappears when you hide the tree. Re-enabling does not work. (Fixed in Serviceguard Manager version A.04.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version hpsim-C.04.01.00.00R41_QA9-1 file /opt/hpwebadmin/webapps/sgmgr/sgmgrLauncher.jsp from install of sgmanager-A.04.00.00-1 conflicts with file from package hpsim-C.04.01.00.00R41_QA9-1 The Serviceguard Manager files are meant to replace the hpsim package files • What is the workaround? Force replacement files, regardless of the warnings. rpm -i --replacefiles sgmanager-A.04.00.00-1.product.redhat.i386.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version cd /etc/opt/OV/share/conf/OpC/mgmt_sv/ui/registration /ja_JP.SJIS/opc_adm/ sbin/ln -fs ../../../../../../../ registration/ja_JP.SJIS/sgmgr.arf ./sgmgr.arf However, the SG OVO tools are not avaiable for OVO 8.0. There is currently no workaround ways of installing them for this release. JAGaf17398 - Creating new cluster with embedded “#” character fails (See also JAGaf12270) (Fixed for Serviceguard Manager version A.04.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version • What is the workaround? On the package configuration screen, remove the “all nodes” star wildcard. Select all the nodes in the list, adding them one at a time. Then add the new node. Be sure the configuration and control script are added to the new node before you do any more changes. JAGaf14625 Problems creating and modifying packages that contain non-alphanumeric characters (,*,$,#, ...).
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version — First: With non-Windows systems running Mozilla, go to the browser menu and select Preferences -> Navigator -> Helper App. For the setting Field Value, put the following: extension jnlp mime type application/x-java-jnlp-file handled by application /javaws.exe — Second: When updating, you need to manually clear the Java Web Start cache on the SIM client side.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version • What is the workaround? If you wait a long time after a Save As or on the Network Tab of properties, check the disks from the command line, using ioscan or through SAM. If they have zero length, your disk is bad. JAGaf13925 SGMgr allows conflicting roles for clusters and packages (See also JAGaf08686) fixed in version A.04.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version JAGaf08484 Null Pointer exception search string “ss” in help window (Javahelp bug). • What is the problem? If you enter a string of two or more s’s (ss, sss, etc), in the Help Search window, you get an error. This is a known defect in Javahelp. It causes a NullPointerException. • What is the workaround? There is no workaround.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version • What is the workaround? Before installing Serviceguard Manager on Traditional Chinese version of HP-UX, HP recommends running the Java Out-Of-The-Box tool to modify kernel parameters. Please refer to http://www.hp.com/products1/unix/java/java2/outofbox/ infolibrary/release_notes_java_oob.html. JAGae50774 In Traditional Chinese and Simplified Chinese, the license agreement radio button text is illegible.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version JAGae50110 Welcome Dialog and others: Mnemonic underline indicator can be incorrect in non-English interfaces • What is the problem? In non-English interfaces, the keyboard mnemonics are indicated by underlining a letter in parentheses. This indicates that the item can be accessed by holding the alt key while pressing that letter. In some translations, the underline is misplaced.
Serviceguard Manager Version A.04.02 Release Notes Patches and Fixes in this Version Serviceguard Manager can only translate the start and end messages for every admin operation. The intermediate messages are only in English. • 62 What is the workaround? There is no workaround.
Serviceguard Manager Version A.04.02 Release Notes Software Availability in Native Languages Software Availability in Native Languages Serviceguard Manager Version A.04.02 interface is available in five language options: • ABA American English • ABJ Japanese • AB0 Simplified Chinese • AB1 Korean • AB2 Traditional Chinese Please consult the Release Notes for the language you will install, to find information about language-specific patches, defects, and known problems.
Serviceguard Manager Version A.04.
