Designing Disaster Recovery Clusters using Metroclusters and Continentalclusters, Reprinted October 2011 (5900-1881)

Table 30 Error Messages and their Resolution (continued)
ResolutionCauseLog Messages
Refer to Metrocluster documentation for
cleanup procedures needed before restarting
the Site Controller.
4. Clean the site using the cmresetsc
tool.
5. Restart the Site Controller Package.
Site Controller startup failed.
The Site Controller
Package has failed to start
on the local site, siteA.
Starting Site Controller (hrdb_sc) on site siteA.
Previous start up of Site Controller (hrdb_sc)
on the site siteA has failed.
1. Check the log files of all the packages
managed by Site Controller Package on
the site.
2. Identify the issues and fix them.
Clean up the site siteA and start hrdb_sc again.
3. Enable node switching for the package
managed by Site Controller Package on
the site.
Refer to Metrocluster documentation for
cleanup procedures needed before restarting
the Site Controller.
4. Clean the site using the cmresetsc
tool.
Site Controller startup failed.
5. Restart the Site Controller Package.
The Site Controller
Package has failed to start
on the remote site, siteB.
Starting Site Controller (hrdb_sc) on site siteB.
Site Controller start up on the site siteA has
failed.
1. Check the log files of all the packages
managed by Site Controller Package on
the other site.
2. Identify and issues and fix them.
Clean up the site siteA and start hrdb_sc again.
3. Enable node switching for the package
managed by Site Controller Package on
the other site.
Refer to Metrocluster documentation for
cleanup procedures needed before restarting
the Site Controller.
4. Clean the other site using the
cmresetsc tool on a node in the other
site.
Site Controller startup failed.
5. Restart the Site Controller Package.
The Site Controller
Package shutdown
Closing site safety latch at site siteA.
Checking all packages managed by Site
Controller at siteA: hrdb hrdb_dg hrdb_mp
flash-dg flash_mp have halted.
1. Check the package log file on the node
it has failed to halt successfully.
detected that a package
failed to halt successfully.
2. Clean any stray resources owned by the
package, that are still online on the
node.
Package hrdb has not halted cleanly on node
ccia7.
3. Enable node switching for the package
on the node.
Site Controller halt failed.
One of the packages
managed by the Site
Executing: cmrunpkg siteA_mg1 siteA_mg2
siteA_mg3.
1. Check the log file of the package on the
nodes where node switching is not
enabled.Controller Package does
not have node switching
Unable to run package siteA_mg1 on node
ccia6, the node switching is disabled.
2. Clean any stray resources owned by the
package, that are still online on the
node.
enabled on its configured
nodes at this site.
Unable to run package siteA_mg1 on node
ccia7, the node switching is disabled.
3. Enable node switching for the package
on the nodes.
cmrunpkg: Unable to start some package or
package instances.
4. Clean the site using the cmresetsc
tool.
Check the log files of the packages managed
by Site Controller for more details.
5. Start the Site Controller Package.
Refer to Metrocluster documentation for
cleanup procedures needed before restarting
the Site Controller.
Site Controller startup failed.
The Site definitions in the
Serviceguard cluster are
no longer available.
Failed to get local site name.
There is no site defined for this node in the
cluster configuration.
1. Check the Serviceguard cluster
configuration file and reapply with the
sites defined appropriately.
2. Restart the Site Controller Package.
Exiting (when sites are not defined)
408 Designing a Disaster Recovery Solution Using Site Aware Disaster Tolerant Architecture