Veritas Storage Foundation 5.0 for Oracle RAC Configuration Guide Extracts for HP Serviceguard Storage Management Suite, Second Edition, May 2008

Troubleshooting SG Oracle RAC
About Troubleshooting SG Oracle RAC
Appendix A
136
About Troubleshooting SG Oracle RAC
Review the troubleshooting options, known problems, and their solutions.
Running Script for Engineering Support Analysis
You can use a script to gather information about the configuration and status of your
cluster and its various modules. The script will also identify package information,
debugging messages, console messages, and information about disk groups and volumes.
You can forward the output of this script to HP customer support who can analyze the
information and assist you in solving any problems. Table A-1 lists the script you can use
to gather the required information.
Table A-1 Scripts for Engineering Support Analysis
Script Description
getcomms This script gathers information about the GAB and LLT modules.
The file /tmp/commslog.time_stamp.tar contains the script’s
output.
On each node, enter:
# /opt/VRTSgab/getcomms -local