HP StorageWorks 2000 Modular Smart Array Reference Guide (481599-003, August 2008)

182 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008
Note – By default the storage system’s Partner Firmware Upgrade option is
enabled, so when you upgrade one controller the system automatically upgrades the
partner controller. If Partner Firmware Upgrade is disabled or if the Independent
Cache Performance Mode option is enabled, after updating software on one
controller you must manually upgrade the partner controller.
Caution – Do not turn off or restart the system during this process. If the code load
is interrupted or there is a power failure, the unit might not be operational. If this
occurs, contact technical support to attempt a serial code load recovery. In some
cases the unit might need to be returned to the factory for reprogramming.
To update controller software:
1. Obtain the software package file and store it in a network location that SMU can
access.
2. Select Manage > Update Software > Controller Software.
The Load Software panel is displayed, which describes the update process and lists
your current software versions.
3. Click Browse and select the software package file.
4. Click Load Software Package File.
After about 30 seconds, the Load Software To Controller Module panel is displayed.
This page lets you know whether the file was validated and what software
components are in the file. The system only updates the software that has changes.
If the system finds a problem with the file, it shows a message at the top of the
page. Click the Return To Code Load Start link and then try the following:
■ Make sure you select the correct file and repeat the code load.
■ Repeat Step 1 and load the new file. Do not attempt to edit the file.
5. Click Proceed With Code Update.
A Code Load Progress window is displayed to show the progress of the update,
which can take several minutes to complete. Do not power off the system during the
code load process. When the firmware upload is complete the controller is reset,
after which the opposite controller automatically repeats the process to load the new
firmware. When the update completes on the controller that is serving your SMU
session, you are logged out.
6. Wait one minute for the controller to start and then click Log In to reconnect to
SMU.