HP StorageWorks 2000 Modular Smart Array Reference Guide (481599-003, August 2008)

192 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008
Configuring In-band Management Services
You can manage the storage system in-band with custom applications written using
the Configuration API (CAPI). If you are not using CAPI-based applications, you
can disable in-band management. You can also monitor system status in-band based
on SCSI Enclosure Services (SES) data.
To configure in-band management services:
1. Select Manage > General Config > Services Security.
2. In the Inband Management Services panel, set these options:
■ Inband CAPI Capability – Used for in-band management of the system from
host-based management applications. If this option is disabled, the applications
will lose access to the system. The default is Disabled.
■ Inband SES Capability – Used for in-band monitoring of system status based on
SCSI Enclosure Services data. The default is Disabled.
3. Click Update Inband Management Services.
Saving Log Information to a File
In preparation for contacting technical support, you can save the following types of
log information to a file:
■ Device status summary, which includes basic status and configuration
information for the system.
■ Event logs from both controllers when in active-active mode.
■ Debug logs from both controllers when in active-active mode.
■ Boot logs, which show the startup sequence for each controller.
■ Up to four critical error dumps from each controller. These will exist only if
critical errors have occurred.
■ Management Controller traces, which trace interface activity between the
controllers’ internal processors and activity on the management processor.
Note – The controllers share one memory buffer for gathering log data and for
loading firmware. Do not try to perform more than one save-logs operation at a
time, or to perform a firmware-update operation while performing a save-logs
operation. Doing so will display a “buffer busy” error.