HP StorageWorks 2000 Modular Smart Array Reference Guide (481599-003, August 2008)

202 HP StorageWorks 2000 Family Modular Smart Array reference guide • August 2008
Capturing Error Trend Data
To capture error trend data for one or more drives:
1. Perform the procedure in “Reviewing Disk Drive Error Statistics” on page 200.
2. Create a baseline by clearing the current error statistics.
To clear the statistics for one drive, select the drive and click Clear Selected Disk
Drive Error Statistics. To clear the statistics for all drives, click Clear All Disk
Drive Error Statistics. You cannot clear the Bad Block List Size statistic.
If a faulty drive is present, errors are captured in a short period of time. If the drive
has intermittent errors you might have to monitor the storage system for more than
24 hours.
3. To view the error statistics, select the suspected drive and click Show Disk Drive
Error Statistics.
4. Review the Disk Drive Error Statistics panel for drive errors.
The Disk Drive Error Statistics panel enables you to review errors from each of the
two ports.
Reviewing the Event Logs
If all the steps in “Identifying a Faulty Disk Drive” on page 199 and “Reviewing
Disk Drive Error Statistics” on page 200 have been performed, you have determined
the following:
■ A disk drive has encountered a fault
■ The location of the disk drive
■ What the fault is
The next step is to review the event logs to determine if there were any events that
led to the fault. If you skip this step, you could replace the faulty drive and then
encounter another fault.
To view the event logs from any page, click the icon in the System Panel.
See “Using Event Logs” on page 218 for more information about troubleshooting
using event logs.