HP StorageWorks 2012sa Modular Smart Array user (488320-004, March 2013)
Table Of Contents
- Contents
- About This Guide
- 1
- System Components
- 2
- Installing and Cabling Enclosures
- 3
- Connecting Hosts
- 4
- Configuring a System for the First Time
- 5
- Troubleshooting
- Fault Isolation Methodology
- Correcting Enclosure IDs
- Using System LEDs to Diagnose Problems
- Is the front panel Fault ID amber?
- Is the controller back panel OK LED off?
- Is the controller back panel Fault/Service Required LED amber?
- Are both drive module LEDs, Online/Activity, and Fault/UID LEDs off?
- Is the drive module Fault/UID LED blinking amber?
- Is a connected port’s Host Link Status LED off?
- Is a connected port’s Expansion Port status LED off?
- Is a connected port’s Ethernet link status LED off?
- Is the power-and-cooling module AC Power Good LED off?
- Is the power-and-cooling module DC Voltage/Fan Fault/Service Required LED amber?
- Is the drive enclosure back panel OK LED off?
- Is the drive enclosure Fault/Service Required LED amber?
- Isolating a Host-Side Connection Fault
- Isolating a Controller Module Expansion Port Connection Fault
- Resolving Voltage and Temperature Warnings
- A
- Environmental Requirements and Specifications
- B
- Regulatory Compliance and Safety
- Index
56 HP 2012sa Modular Smart Array user guide • January 2013
Using System LEDs to Diagnose Problems
This section describes possible reasons and actions to take when an LED indicates a
fault condition. See “System Components” on page 11 for descriptions of all LED
statuses.
Is the front panel Fault ID amber?
Is the controller back panel OK LED off?
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes A fault condition exits. • Check the LEDs on the back of the
controller to narrow the fault to a
FRU, connection, or both.
• Check the event log for specific
information regarding the fault.
Answer Possible Reasons Actions
No System functioning properly. No action required
Yes • The controller module is not
powered on.
• The controller module has
failed.
• Check that the controller module is
fully inserted and latched in place,
and that the enclosure is powered
on.
• Check the event log for specific
information regarding the failure.