HP StorageWorks 2012sa Modular Smart Array user (488320-004, March 2013)
Table Of Contents
- Contents
- About This Guide
- 1
- System Components
- 2
- Installing and Cabling Enclosures
- 3
- Connecting Hosts
- 4
- Configuring a System for the First Time
- 5
- Troubleshooting
- Fault Isolation Methodology
- Correcting Enclosure IDs
- Using System LEDs to Diagnose Problems
- Is the front panel Fault ID amber?
- Is the controller back panel OK LED off?
- Is the controller back panel Fault/Service Required LED amber?
- Are both drive module LEDs, Online/Activity, and Fault/UID LEDs off?
- Is the drive module Fault/UID LED blinking amber?
- Is a connected port’s Host Link Status LED off?
- Is a connected port’s Expansion Port status LED off?
- Is a connected port’s Ethernet link status LED off?
- Is the power-and-cooling module AC Power Good LED off?
- Is the power-and-cooling module DC Voltage/Fan Fault/Service Required LED amber?
- Is the drive enclosure back panel OK LED off?
- Is the drive enclosure Fault/Service Required LED amber?
- Isolating a Host-Side Connection Fault
- Isolating a Controller Module Expansion Port Connection Fault
- Resolving Voltage and Temperature Warnings
- A
- Environmental Requirements and Specifications
- B
- Regulatory Compliance and Safety
- Index
60 HP 2012sa Modular Smart Array user guide • January 2013
Is a connected port’s Ethernet link status LED off?
Is the power-and-cooling module AC Power Good
LED off?
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes The link is down. Use standard networking
troubleshooting procedures to isolate
faults on the network.
Answer Possible Reasons Actions
No System functioning properly. No action required.
Yes The module is not receiving
adequate power.
• Verify that the power cord is
properly connected and check the
power source it is connected to.
• heck that the power-and-cooling
supply FRU is firmly locked into
position.
• Check the event log for specific
information regarding the fault.
• Isolate the fault.
• Contact an authorized service
provider for assistance.