HP P6000 SmartStart 3.4 Release Notes (T5505-96064, June 2011)

4. Select Make changes to this computer, and then click Next.
5. Select Local Intranet, move the trust level slider to Full Trust, and then click Next.
6. Click Finish to exit the utility.
Javascript error message
After using HP P6000 SmartStart to install HP P6000 Command View, a Javascript error messages
can appear when you attempt to run HP P6000 Command View. This can occur if your browser is
not configured correctly.
To avoid these error messages, ensure that your browser is configured as described in the HP P6000
Command View Installation Guide.
Format prompt on Windows 2008
After creating a Windows 2008 storage volume with HP P6000 SmartStart, a popup window appears,
prompting you to format the drive associated with the storage volume.
However, HP P6000 SmartStart has already formatted the drive, therefore you can cancel this prompt.
If you choose to format the drive, the operating system will format it.
Creating a storage volume results in an error
HP P6000 SmartStart can appear to hang when creating a storage volume, and then displays the
following error:
Storage volume creation and mounting was not successful.
Reason: The storage volume you created has not been detected. (7007,
blm_storage_volume_not_found)
This error occurs when the host on which you attempted to create the storage volume cannot connect
to the array through the fabric. Other management operations succeed because they use connections
to HP P6000 Command View over Ethernet.
To resolve this situation, verify the zone configuration of the switch.
javaw.exe – Unable to locate component error
During HP P6000 Command View installation, the following error message can appear:
javaw.exe - Unable To Locate Component; This application has failed to
start because WINSPOOL.DRV was not found. Re-installing the application
may fix this problem.
This error occurs when the HP P6000 Command View installer attempts to create desktop icons for
the applications that it installed.
Because the error occurs after HP P6000 Command View installed all applications, you do not need
to reinstall the applications. To continue, click OK.
If the desktop shortcuts do not appear, you can create them manually. Common executable files and
shortcuts are located as follows:
C:\Program Files\Hewlett-Packard\Sanworks\
Element Manager for StorageWorks HSV\sssu.exe
HP Storage System Scripting Utility
https://localhost:2372HP P6000 Command View
C:\Program Files\Hewlett-Packard\EVA
Performance Monitor\evaperf.exe
HP Command View EVAPerf
6 Important notes