HP StorageWorks SmartStart EVA Storage 3.0.1 release notes (T5505-96028, April 2009)

Video tutorials
This version contains video tutorials that describe HP SmartStart EVA Storage concepts. The tutorials
can be accessed from:
Online help—Requires a Flash player and a 32-bit system (x86)
GUI—Available to run on all systems
Running tutorials from online help
The tutorials are located in the HP SmartStart EVA Storage online help under Contents > What’s new
> Online help video tutorials.
Running tutorials from the GUI
The tutorials can be viewed from the HP SmartStart EVA Storage GUI main menu through the following
three paths:
Introduction to HP SmartStart EVA Storage > Video Tutorials
HP EVA Storage Concepts > Video Tutorials
FAQ > Video Tutorials
Provisioning storage errors with Windows 2003 SP1
Windows 2003 SP1 has limited functionality for LUN provisioning. If you have issues provisioning
storage from HP SmartStart EVA Storage in a Fibre Channel configuration, upgrade your Windows
2003 server to SP2.
Alternately, you can provision storage directly from HP Command View EVA and manually setting
the new device as available to Windows.
Inconsistent behavior while trying to provision storage
After provisioning storage in Configure Fibre Channel application server, you are unable to provision
storage.
Verify the following:
The array is managed by the HP Command View EVA management station you specified. Ensure
that all arrays that HP Command View EVA can discover are managed by that instance of HP
Command View EVA.
The storage arrays are in an operational state.
Japanese virtual disk names
Virtual disk names cannot contain Japanese characters. If they do, errors occur while provisioning
storage for Fibre Channel and iSCSI application servers.
HP Command View EVA does not display storage arrays
If the management server is running Microsoft Windows 2003 and has Emulex 8 Gb/s HBAs installed,
HP Command View EVA 8.x might not display the arrays.
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