SmartStart 8.70 Release Notes

Diagnostics 10
Diagnostics
HP Insight Diagnostics
The HP Insight Diagnostics maintenance utility displays information about the server hardware configuration
and performs system and component tests to help ensure that the server is operating properly.
HP Insight Diagnostics overview
Starting with SmartStart CD version 8.30, HP Insight Diagnostics uses native 64-bit program codes. This
migration from 32-bit HP Insight Diagnostics has been implemented on both 32-bit and 64-bit SmartStart
boot environments.
HP Insight Diagnostics is a proactive server management tool, available in both Online and Offline editions.
Insight Diagnostics provides diagnostics and troubleshooting capabilities to assist IT administrators who
verify server installations, troubleshoot problems, and perform repair validation.
HP Insight Diagnostics Online Edition is a web-based application that captures hardware and operating
system configuration information, records critical information for documentation and disaster recovery, and
compares historical configurations on the same server or a baseline server. Available in Microsoft®
Windows® and Linux versions, Insight Diagnostics helps to ensure proper system operation. Online
diagnosis of hard drives and power supplies can be assessed for potential issues under the following
conditions:
• Hard drives are attached to an HP Smart Array Controller.
• Power supplies are HP common slot power supplies and are deemed "diagnosable" by Power Supply
Diagnosis software using specific HP part numbers and HP servers.
HP Insight Diagnostics Offline Edition captures system configuration information and provides detailed
diagnostic testing capabilities. The Offline Edition provides a comprehensive suite of offline system and
component tests, providing in-depth testing of critical hardware components for devices such as processors,
memory, and hard drives. During offline testing, the user-installed OS is not running; therefore, software
information from the system is not reported. Insight Diagnostics Offline Edition runs when the computer is
started from one of the following CDs:
• HP SmartStart CD on HP ProLiant servers
• HP Documentation CD or HP Documentation and Diagnostics CD on HP business PC or HP workstation
computers
IMPORTANT: Third-party devices not supported by HP might not be detected by HP Insight
Diagnostics.
HP Insight Diagnostics simplifies the process of effectively identifying, diagnosing, and isolating hardware
issues.
System availability is maintained through the following key features:
• Testing and diagnosing apparent hardware failures