SmartStart 8.70 Release Notes

Diagnostics 12
the aid of Recommended Repair Action (RRA) messages when displayed on the screen. The user interface in
this enhanced version of the Diagnosis tool might appear similar to previous versions; however, the internal
conditions governing functionality might be different than Disk Array Diagnosis. When a user attempts to run
Diagnosis, it automatically detects the hardware configuration and presents to the user interface only those
devices that are applicable for Diagnosis. Software logic within Diagnosis determines if a particular power
supply or disk drive is able to perform necessary testing.
HP Insight Diagnostics issues
HP Insight Diagnostics issues are known problems in HP Insight Diagnostics that will be corrected in a future
HP Insight Diagnostics release.
• Certain Test Modules May Intermittently Fail to Load on ProLiant Servers Configured with 512 MB of
Total System Memory
Description
When HP Insight Diagnostics (Offline Edition only) is launched on ProLiant servers configured with 512
MB of total system memory, HP Insight Diagnostics might intermittently fail to load some of the test
modules. When this occurs, some diagnostic data, available under the Survey tab, might be missing.
While this issue has been observed only on HP ProLiant DL320 G5 Servers configured with 512 MB of
total system memory and running HP Insight Diagnostics, the issue could potentially occur on other
servers configured with 512 MB of total system memory.
Workaround
Run the Online version of HP Insight Diagnostics instead of the Offline version.
• While running Insight Diagnostics in a non-English language, some messages are still in English.
Description
Some messages might be in English when running in French, Italian, German, Spanish, or Japanese.
Workaround
No workaround. A correction is scheduled for a future version of HP Insight Diagnostics.
• Survey displays incorrect rotation rate on some SATA drives.
Description
On systems with SATA drives, survey might report an incorrect rotation rate.
Workaround
No workaround. A correction is scheduled for a future version of HP Insight Diagnostics.
• An application error might appear when Online Edition launches through iLO Remote Console with the
High Performance Mouse enabled.
Description
When launching HP Insight Diagnostics Online Edition using iLO Remote Console with the High
Performance Mouse enabled, an application error might appear.
Workaround
Do not enable the High Performance Mouse when launching HP Insight Diagnostics using iLO Remote
Console. A correction is scheduled for a future version of HP Insight Diagnostics.
• Some buttons or scrollbars used for navigation might not appear on the page in HP Insight Diagnostics
Online or Offline Edition.
Description