HP Storage Essentials V5.00.01 installation guide (T4283-96011, January 2006)

Troubleshooting258
“Connection to the Database Server Failed” Error” on page 261
DCOM Unable to Communicate with Computer” on page 261
Duplicate Listings for Brocade Switches in Same Fabric” on page 261
Element Logs Authentication Errors During Discovery” on page 262
EMC Device Masking Database Does Not Appear in Topology (AIX Only)” on page 262
Management Server Does Not Discover Another Management Server's Database” on
page 262
Microsoft Exchange Drive Shown as a Local Drive” on page 262
Unable to Discover Microsoft Exchange Servers” on page 262
Nonexistent Oracle Instance Is Displayed” on page 262
Requirements for Discovering Oracle” on page 262
Do Not Run Overlapping Discovery Schedules” on page 263
"This storage system uses unsupported firmware. ManagementClassName: ???" Message” on
page 263
Incorrect Topology Sometimes Displayed for CNT Switches” on page 267
Unable to Find Elements on the Network” on page 267
Device Locking Mechanism for Brocade Element Manager Query/Reconfiguration” on
page 268
A Discovered Sun StorEdge A5000 JBOD Does Not Display Its WWN Properly” on page 268
Unable to Monitor McDATA Switches” on page 268
Unable to Detect a Host Bus Adapter” on page 268
Navigation Tab Displays Removed Drives as Disk Drives” on page 268
Unable to Obtain Information from a CLARiiON Storage System” on page 269
Discovery Fails Too Slowly for a Nonexistent IP Address” on page 269
“CIM_ERR_FAILED” Message” on page 270
Communicating with HiCommand Device Manager Over SSL” on page 271
Unable to Discover a UNIX Host Because of DNS or Routing Issues” on page 272
Troubleshooting Hardware” on page 274
Names are Changed After Running Discovery Data Collection/Get Details
for Cisco SMI-S Switches
Cisco switches on the fabric are displayed without their names—each Cisco SMI-S switch name on
the fabric is replaced with a generic name such as: Switch_1401 after running Discovery Data
Collection/Get Details.
To view the correct names for the Cisco SMI-S switches after running Discovery Data Collection/Get
Details, manually enter the correct name for the Cisco SMI-S switches.
Configuring E-mail Notification for Discovery Data Collection/Get Details