HP Storage Essentials V5.00.01 installation guide (T4283-96011, January 2006)

Troubleshooting260
To change the time-out period and number of retries for switches, modify the properties specified
Table 7 on page 260 and Table 8 on page 260 as described in the following steps:
1. Access the management server.
2. Select Options > Storage Essentials > Manage Product Health. Then, click
Advanced in the Disk Space tree.
3. Click Show Default Properties at the bottom of the page.
4. Copy the commands specified in Table 7 on page 260. How you copy the text depends on your
Web browser. If you are using Microsoft Explorer or Netscape Navigator, select the text and
then right-click the selected text. Then, select Copy.
5. Return to the Advanced page (Options > Storage Essentials > Manage Product
Health. Then, click Advanced in the Disk Space tree).
6. Paste the copied text into the Custom Properties field. How you paste the text depends on
your Web browser. If you are using Microsoft Explorer or Netscape Navigator, right-click the
field and select Paste.
7. Make sure the property is not commented out by removing the hash (#) symbol in front of the
property.To modify the time-out period, set the corresponding property for your switch in the
following table to the number of millisecond you want. The default is 5000 ms. For example, to
change the time-out period to 30000 ms for a McDATA switch, you would set the
cimom.McData.Snmp.Timeout property to 30000, as shown in the following example:
cimom.McData.Snmp.Timeout=30000
8. To modify the number of retries, repeat Steps 4 through 6 by copying and pasting the property
specified in Table 8 on page 260. Set the corresponding property for your switch in the
following table to the number of retries you want. The default is two retries. For example, to
Table 7 Time-out Properties
Switch Property
McDATA/Connectrix
discovered through SNMP
cimom.McData.Snmp.Timeout
Cisco cimom.Cisco.Snmp.Timeout
Other switches discovered
through SNMP:
• Sun StorEdge
• QLogic
cimom.snmp.switch.timeout