HP Storage Essentials 5.00.
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Contents About this guide . . . . . . . . . . . . . . . Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding Microsoft Exchange Domain Controller Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing Events for a Microsoft Exchange Instance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assigning a Custom Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Tables 1 2 3 Topology of Microsoft Exchange without Mount Points . . . . . . . . . . . . . . . . . . Selecting Mount Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting Mount Points from Combo Box. . . . . . . . . . . . . . . . . . . . . . . . . . . .
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About this guide This guide provides information about: • Monitoring and managing Microsoft Exchange • Monitoring and managing Oracle • Monitoring and managing Sybase Intended audience This guide is intended for: • Network Engineers • Administrators • Any one that needs to monitor and/or manage their applications Prerequisites Prerequisites for using this product include: • Networking • Storage Area Networks (SANs) • The Common Information Model (CIM) Related documentation In addition to this guide, plea
Document conventions and symbols Document conventions Table 1 Convention Element Medium blue text: Figure 1 Cross-reference links and e-mail addresses Medium blue, underlined text (http://www.hp.
TIP: Provides helpful hints and shortcuts. HP technical support Telephone numbers for worldwide technical support are listed on the HP support web site: http://www.hp.com/support/.
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1 Overview The management server lets you obtain the latest information about your applications, such as Microsoft Exchange and Oracle. To determine which applications the management server supports, refer to the support matrix, which is accessible from the Documentation Center. The following features help you to quickly obtain data about these applications so you can quickly react to changes in your networking environment.
Table 2 Topics Covered in This Book (continued) Chapter Contents Chapter 3 - Monitoring Microsoft Exchange • Monitoring Microsoft Exchange Overview • Monitoring a Microsoft Exchange Instance • Adding/Modifying Microsoft Exchange Domain Controller • Viewing Events for a Microsoft Exchange Instance • Viewing Properties • Viewing Topology for Microsoft Exchange Chapter 4 - Monitoring Oracle • Monitoring Oracle Overview • Monitoring the Oracle Instance • Viewing Events for an Oracle Instance • Viewing Pr
2 Accessing Information About Applications This chapter describes the following: • ”About Application Viewer” on page 3 • ”Obtaining a Summary of the Applications” on page 3 • ”Navigation Information for Applications” on page 4 • ”Events for Applications” on page 5 • ”Viewing Performance Information” on page 6 • ”About Chargeback for Applications” on page 7 About Application Viewer IMPORTANT: Depending on your license, Application Viewer may not be available.
• Oracle Instances • Microsoft Exchange Instances • Microsoft SQL Server Instances • Sybase Instances • File Servers • Virtual Applications • A table to the right of the pie chart displaying the number of: • Oracle Instances • Microsoft Exchange Instances • Microsoft SQL Server Instances • Sybase Instances • File Servers • Virtual Applications • Total Applications Navigation Information for Applications The Navigation tab provides information about an element and how it relates to other elements in its pat
All of the tabs may not be visible in one of the following instances: • The management server has discovered the application but it cannot obtain additional information about the application. • The application is a virtual application, which is a placeholder in the topology for applications the management server cannot monitor. • The element was created when you created a record.
To view more information about an event, click the link in its summary text. Figure 1 Viewing Information About an Event • The Event Details pane provides information on one or more of the following: • Serial Number - The number assigned to the event • Summary Text - A brief explanation of the event • Element - It is the source of the event. An element can be a switch, host, application, fabric or anything else on the network. If this field is blank, the event did not come from an element.
monitoring your application. See the User Guide or online help for more information about Performance Manager. About Chargeback for Applications Chargeback helps you manage departmental ownership, track cost and assemble business reports making inquires, such as audits and inventory reviews, easier. The management server provides the following types of chargeback.
8 Accessing Information About Applications
3 Monitoring Oracle IMPORTANT: Depending on your license, monitoring Oracle instances may not be available. See the "List of Features" to determine if you have access to monitoring Oracle instances. The "List of Features" is accessible from the Documentation Center (Help > Documentation Center in Storage Essentials).
The management software for Oracle provides deep visibility into each component that makes up the Oracle application including Oracle configuration, host configuration, switch configuration, and storage system configuration. This detailed information is provided at every level. The management software for Oracle is built on CIM, Web-Based Enterprise Management (WBEM), and the Storage Management Initiative (SMI) industry standards for heterogeneous storage network management.
1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2. Expand the node for the Oracle instance from which you want to obtain event information. 3. Click Path Events. The management server provides the following information about the events: • ID- The identification number assigned to the event • Element - The source of the event. An element can be a switch, host, application, fabric or anything else on the network.
IMPORTANT: Do not assign a custom name during "Get Topology" or "Get Details." You can determine if the management server is getting the topology or all element details by looking at label near the status button. NOTE: Since all users query the same database, this name is displayed to others using the software. As a result, you might want to make them aware of the name. 1.
• Record Created • Discovery Status • Install Date • Name Detected • OID • Description • Target Operating System • Identification Code • Product Name • Serial Number • Build Number • Version • Host - To learn more about the host, click its link. • Database Type • Databases - To learn more about a database, click its link. • Update Element Data - To update the displayed properties, click the Update Element Data button at the bottom of the screen.
Properties of a Database Control File Group You can find the properties of a database control file for an Oracle instance by doing the following: 1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2. Click the Oracle instance in Application Viewer. 3. Click the Properties tab. 4. Scroll to the bottom of the page and click the database containing the control group you want to learn more about. 5.
• Install Date • Name Detected • OID • Description • Vx Volume • Disk Partition • Logical Drive • File Path • Status • Data File Path • Type • Oracle Database Control File Group - Displays the control file group containing the database control file. Click the control file group to learn more about it. Properties of a Database Redo Group You can find the properties of a database redo group for an Oracle instance by doing the following: 1.
1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2. Click the Oracle instance in Application Viewer. 3. Click the Properties tab. 4. Scroll to the bottom of the page and click the database containing the control group you want to learn more about. 5. When you are shown the properties of the database, scroll to the bottom of the page to the Database Logical Elements table and click the database redo group containing the database redo file. 6.
The following properties for the database tablespace are displayed: • Vendor • Contacted • Record Created • Discovery Status • Install Date • Name Detected • OID • Description • Type - The type of file • Database Physical Elements - To learn more about a tablespace file, click its link. Properties of a Tablespace File You can view detailed properties of a tablespace file by doing the following: 1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2.
• Type • Oracle Database Tablespace - To learn more about the database tablespace containing the database tablespace file, click its link. Viewing Topology for Oracle This section describes the following: • ”About the Topology Tab” on page 18 • ”Accessing the Topology Tab” on page 21 • ”Viewing Elements in the Oracle Instance's Path” on page 22 About the Topology Tab The Topology tab provides a graphical representation of your storage network. • Left pane - Provides a path view of the Oracle database.
When you first access the Topology tab, you are first told that the mount points have been filtered. If you look at the following table, only one database file is displayed. Figure 2 Topology of Oracle Database without Mount points • If you want to view the mount points, click the Filter button ( ) in the upper-right corner of the screen. To view the Filter button, you need to close the left pane. See the topic, "Opening and Closing the Left Pane" for information on how to close the left pane.
• Select the mount points you want to view by selecting them by letter, as shown in the following figure. Figure 3 Selecting Mount Points • You can also select the mount points from the Select combo-box.
• When you are done selecting mount points, click the Apply Filter button. In the following figure, all of the mount points were selected. Notice that all database control files are now displayed. Figure 5 Topology for an Oracle Instance with Mount Points NOTE: The topology was arranged so that as many components as possible could be displayed in the figure; however, not all components could fit in the figure. You can obtain property information about each component by double-clicking it.
Viewing Elements in the Oracle Instance's Path You can view elements in the Oracle instances path by doing the following: 1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2. Click the Oracle instance in Application Viewer. 3. Click the Navigation tab. 4. Do one or more of the following: • To learn more about the host, click the Hosts button. • To learn more about the switches connected to the host, click the Switches button.
4 Monitoring Microsoft Exchange IMPORTANT: Depending on your license, monitoring Microsoft Exchange instances may not be available. See the "List of Features" to determine if you have access to monitoring Microsoft Exchange instances. The "List of Features" is accessible from the Documentation Center (Help > Documentation Center in Storage Essentials).
• Improves Microsoft Exchange availability • Assists Microsoft Exchange administrators in preventing disaster • Maximizes the return on Microsoft Exchange assets Key Features • Performs end-to-end provisioning and configuration required to install Microsoft Exchange • Real time monitoring of Microsoft Exchange storage • Microsoft Exchange store to disk topology view • Intelligent event management correlates events across the system • Auto-discovers and manages all the storage infrastructure components requi
Viewing Events for a Microsoft Exchange Instance You can view events pertaining to a Microsoft Exchange instance and its dependent elements, such as switches and storage systems by doing the following: 1. Click Tools > Storage Essentials > Application Viewer. 2. Expand the node for the Microsoft Exchange instance from which you want to obtain event information. 3. Click Path Events. The events for that Microsoft Exchange instances and its dependent elements are displayed in the right pane.
IMPORTANT: Do not assign a custom name during "Get Topology" or "Get Details." You can determine if the management server is getting the topology or all element details by looking at label near the status button. NOTE: Since all users query the same database, this name is displayed to others using the software. As a result, you might want to make them aware of the name. 1.
• Install Date • Name Detected • OID • Description • Target Operating System • Identification Code • Product Name • Serial Number • Build Number • Version • Host - To learn more about the host, click its link. • Storage Volumes - To obtain more information about a storage volume on the host, click the storage volume. Properties of a Storage Group You can find the properties of a storage group for a Microsoft Exchange instance by doing the following: 1.
1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2. Access the Properties tab by doing one of the following: • Clicking the Microsoft Exchange instance under the Microsoft Exchange node in Application Viewer. • Double-clicking the application icon for the Microsoft Exchange instance in System Manager. 3. Click the Properties tab. 4. In the Storage Groups table, click the storage group containing the store you want to learn more about. 5.
find out which storage group contains the mailbox store. You could use the Topology tab to obtain this information. From the Topology tab, you can obtain information about the host, storage volume, a Microsoft Exchange storage group, or a Microsoft Exchange store by double-clicking its icon in the topology. When you first access the Topology tab, you are first told that the mount points have been filtered. If you look at the following figure, only the first storage group is displayed.
Select the mount points you want to view by selecting them by letter, as shown in the following figure. Figure 7 Selecting Mount Points You can also select the mount points from the Select combo-box.
When you are done selecting mount points, click the Apply Filter button. In the following figure, all of the mount points were selected. Notice that all the storage groups are now displayed, as well as the connecting switch and storage system. Figure 9 Topology of Microsoft Exchange with Mount Points (Figure 1 of 3) Storage Essentials 5.00.
Figure 10 Topology of Microsoft Exchange with Mount Points (Figure 2 of 3) 32 Monitoring Microsoft Exchange
Figure 11 Topology of Microsoft Exchange with Mount Points (Figure 3 of 3) Accessing the Topology Tab Access the Topology tab by doing one of the following: • Clicking a Microsoft Exchange instance under the Microsoft Exchange node in Application Viewer and clicking the Topology button. • Double-clicking a Microsoft Exchange instance in System Manager and then clicking the Topology tab. You can view property information for storage groups and stores by double-clicking their icons in the Topology tab.
Refer to the topic, "About the Topology Tab" in the User Guide for more information. Viewing Elements in the Host's Path You can view elements in the host's path and the host's basic properties by doing the following: 1. Double-click the host in System Manager. 2. Click the Navigation tab.
5 Monitoring Microsoft SQL Server IMPORTANT: Depending on your license, monitoring Microsoft SQL Server instances may not be available. See the "List of Features" to determine if you have access to monitoring Sybase instances. The "List of Features" is accessible from the Documentation Center (Help > Documentation Center in Storage Essentials).
2. Click the SQL Server instance in Application Viewer. 3. Click the Properties tab. 4. In the Databases table, click a database. 5. In the Database Instance table, click the database instance you want to learn more about.
• Rank - The cost implication Refer to the Chapter "Managing Events" in the User Guide for more information. Viewing Properties This section describes the following: • ”Properties of a SQL Server Instance” on page 37 • ”Properties of a SQL Server Database” on page 38 • ”Properties of a SQL Server Database File” on page 38 Properties of a SQL Server Instance You can view the properties of a SQL Server instance on a host by doing the following: 1.
• Database Type • Databases - To learn more about a database, click its link in the Databases table. • Update Element Data - To update the displayed properties, click the Update Element Data button at the bottom of the screen. The management server gathers new and changed details from the element and then redraws the topology with the updated information. Properties of a SQL Server Database You can view the properties of a SQL Server database by doing the following: 1.
• Clicking a SQL Server instance under the SQLSERVER node in Application Viewer and clicking the Topology button. • Double-clicking a SQL Server instance in System Manager and then clicking the Topology tab. You can view property information for storage groups and stores by double-clicking their icons in the Topology tab. About the Topology Tab The Topology tab provides a graphical representation of your storage network. • Left pane - Provides a path view of the SQL Server database.
When you first access the Topology tab, you are first told that the mount points have been filtered. If you look at the following figure, only one logical drive is displayed. Figure 12 SQL Server without Mount Points • If you want to view the mount points, click the Filter button ( ) in the upper-right corner of the screen. To view the Filter button, you need to close the left pane. See the topic, "Opening and Closing the Left Pane" for information on how to close the left pane.
• Select the mount points you want to view by selecting them by letter, as shown in the following figure. Figure 13 Selecting Mount Points • You can also select the mount points from the Select combo-box.You can only select one mount point at a time when you select a mount point from the Select menu. For example assume you have mount points C and F selected. If you select a mount point from the Select menu, only one mount point is selected.
When you are done selecting mount points, click the Apply Filter button. In the following figure, mount points C and F were selected, but not D. Since the Northwind database is connected to the D mount point it is not shown connected. Figure 15 Topology of SQL Server Database with Two Mount Points You can obtain property information about each component by double-clicking it.
6 Monitoring Sybase IMPORTANT: Depending on your license, monitoring Sybase instances may not be available. See the "List of Features" to determine if you have access to monitoring Sybase instances. The "List of Features" is accessible from the Documentation Center (Help > Documentation Center in Storage Essentials).
The management software for Sybase provides deep visibility into each component that makes up the Sybase application including Sybase configuration, host configuration, switch configuration, and storage system configuration. This detailed information is provided at every level. The management software for Sybase is built on CIM, Web-Based Enterprise Management (WBEM), and the Storage Management Initiative (SMI) industry standards for heterogeneous storage network management.
• Logical Drive • File Path • Status • Data File Path • Type Viewing Topology for Sybase This section describes the following: • ”About the Topology Tab” on page 45 • ”Accessing the Topology Tab” on page 48 About the Topology Tab The Topology tab provides a graphical representation of your storage network. • Left pane - Provides a path view of the Sybase database. When you select an element in the left pane, its location is shown in the right pane.
When you first access the Topology tab, you are first told that the mount points have been filtered. If you look at the following table, only one logical drive is displayed. One of the database instances, sybsystemprocs, is shown disconnected because its logical drive is not displayed. Figure 16 Topology of Sybase Database without Mount Points • If you want to view the mount points, click the Filter button ( ) in the upper-right corner of the screen.
• Select the mount points you want to view by selecting them by letter, as shown in the following figure. Figure 17 Selecting Mount Points • You can also select the mount points from the Select combo-box. Figure 18 Selecting Mount Points from Combo Box Storage Essentials 5.00.
• When you are done selecting mount points, click the Apply Filter button. In the following figure, all of the mount points were selected. Notice that all database control files are now displayed and the database instance sybsystemprocs is shown connected to its logical drive. Figure 19 Topology of Sybase Database with Mount Points You can obtain property information about each component by double-clicking it.
• Double-clicking a Sybase instance in System Manager and then clicking the Topology tab. You can view property information for storage groups and stores by double-clicking their icons in the Topology tab. Viewing Events for Sybase You can view events pertaining to a Sybase database and its dependent elements, such as storage systems by doing the following: 1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2.
• Business Cost - The management server lets you assign a business cost to an application, including virtual applications. This information is used in Event Manager for ranking events from elements. Event Manager determines the rank of an event by taking into account the business cost of the application and the severity of the event. You can sort events by rank in Event Manager by clicking the Rank column. See the topic, "Assigning a Business Cost to an Application" for more information.
• Sybase Instance • Name Detected • OID • Description • Type • Database Logical Elements - To learn more about a Sybase database file, click its link. Properties of a Sybase Database File You can view the properties of a Sybase database file by doing the following: 1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2. Click the Sybase instance in Application Viewer. 3. Click the Properties tab. 4. In the Databases table, click a database. 5.
• Left pane - Provides a path view of the Sybase database. When you select an element in the left pane, its location is shown in the right pane. • Right pane - Provides a logical diagram of the storage network. From the Topology tab, you can determine the location of a device on the network. For example, you could use the Topology tab to find which database file corresponds to a database.
• If you want to view the mount points, click the Filter button ( ) in the upper-right corner of the screen. To view the Filter button, you need to close the left pane. See the topic, "Opening and Closing the Left Pane" for information on how to close the left pane. • Select the mount points you want to view by selecting them by letter, as shown in the following figure. Figure 21 Selecting Mount Points • You can also select the mount points from the Select combo-box.
• When you are done selecting mount points, click the Apply Filter button. In the following figure, all of the mount points were selected. Notice that all database control files are now displayed and the database instance sybsystemprocs is shown connected to its logical drive. Figure 23 Topology of Sybase Database with Mount Points You can obtain property information about each component by double-clicking it.
• Double-clicking a Sybase instance in System Manager and then clicking the Topology tab. You can view property information for storage groups and stores by double-clicking their icons in the Topology tab. Storage Essentials 5.00.
56 Monitoring Sybase
Index A about Application Viewer 3 Topology Screen 17 accessing Exchange host properties 26 Exchange storage volume properties 26 Exchange store properties 27 Oracle instance properties 12 tablespace 16 Topology tab 33 adding domain controller 24 TNS Listener Port 10 applications events 5 navigation 4 overview 1 summary 3 audience v authorized reseller, HP vii C changing domain controller 24 TNS Listener Port 10 CIM v control group properties 13 conventions document vi text symbols vi D database control f
M management software for Exchange overview 23 Microsoft Exchange topology 28 Microsoft Exchange instances 3 modifying domain controller 24 TNS Listener Port 10 monitoring applications 1 Oracle 9 Oracle instance 10 SQL Server 35 Sybase 43 N navigation applications 4 Networking v number of file servers 3 Microsoft Exchange instances 3 Oracle instances 3 virtual applications 3 O Oracle monitoring 9 Oracle host properties 12 Oracle instance control group 13 database control file 14 monitoring 10 properties 1
Sybase accessing Topology tab 48, 54 database file 44, 51 instance properties 49 overview 43 properties of 50 Topology tab 45, 51 symbols in text vi T tablespace properties 16 tablespace file properties 17 technical support, HP vii text symbols vi TNS Listener Port changing 10 Topology tab 28 about 17 accessing 33 SQL Server 39 Sybase 45, 51 V viewing events 5 events for SQL Server 36 events for Sybase 49 Exchange host properties 26 Exchange host's path 34 Exchange instance path 34 Exchange storage volume
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Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Viewing Information About an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Topology of Oracle Database without Mount points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Selecting Mount Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Selecting Mount Points from Combo Box. . . . . . . . . . . . . . . . . . . . .
Tables 1 2 3 Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Topics Covered in This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About the Icons in Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .