HP Storage Essentials SRM 6.0 User Guide for Enterprise Edition and Standard Edition SRM Software (July 2008)

HP Storage Essentials SRM 6.0 User Guide 709
set a TNS listener password, the software is not able to discover the Oracle instances serviced
by the listener.
Do Not Run Overlapping Discovery Schedules
If you are creating multiple discovery schedules, care must be taken to avoid scheduling
conflicts—concurrently scheduled Discovery tasks—and that each scheduled task has enough time
to start and finish before the next Discovery task is scheduled to start. For example, if a scheduled
Discovery is still in progress when another scheduled Discovery attempts to start, the Discovery task
that attempts to start will not start, because the first discovery is still running. The discovery that is
unable to start is rescheduled according to its recurring rule. If the discovery task is scheduled to run
on a daily basis, for example, then the discovery will start again on the next day. To check the status
of scheduled discovery tasks, view the appstorm.<timestamp>.log file in the following
directory:
[Install_Dir]\jbossandjetty\server\appiq\logs
"This storage system uses unsupported firmware.
ManagementClassName: class_name" Message
The following message is displayed when an LSI storage system is discovered, and is running
unsupported firmware:
This storage system uses unsupported firmware. ManagementClassName:
class_name
Where class_name is the management class name for the unsupported array.
The management class name for the unsupported array is displayed in the message.
New releases of storage system firmware are supported with each new release of this software. See
the support matrix for your edition for the latest information on supported firmware.
Troubleshooting Topology Issues
This section contains the following topics:
• About the Topology, page 710
• Undiscovered Hosts Display as Storage Systems, page 712
• Solaris Machines Appear to Have Extra QLogic HBAs, page 713
• No Stitching for Brocade Switches with Firmware 3.2.0, page 713
• Link Between a Brocade Switch and a Host Disappears from the Topology, page 713
• Incorrect Topology Sometimes Displayed for CNT Switches, page 713
• Unable to See Path Information, page 713
• Device Locking Mechanism for Brocade Element Manager Query/Reconfiguration, page 713
• A Discovered Sun StorEdge A5000 JBOD Does Not Display Its WWN Properly, page 714
• ”Sun 6920 Storage Systems: “ReplicatorSQLException: Database create error” During Discovery
Data Collection” on page 714
• ”Mirrored Volumes Cannot Be Provisioned on Sun 6920 Storage Systems” on page 714
• Unable to Monitor McDATA Switches, page 714