HP Storage Essentials SRM 6.0 User Guide for Enterprise Edition and Standard Edition SRM Software (July 2008)

HP Storage Essentials SRM 6.0 User Guide 721
See ”Discovering Switches, Storage Systems, NAS Devices, and Tape Libraries” on page 19 for
more information on how to discover a controller.
Error -56
If you see error -56, the switch has network connection failures or problems. To solve the
problem, make sure the switch is physically connected to the network, and then redo the task you
were originally trying to complete.
If you now see -21(OBJECT_NOT_FOUND) errors, the switch needs to be rediscovered.
“Can't delete this zone” Message
If you see the following message when you try to delete a zone, move the zone to an inactive zone
set, and then delete the zone.
Can't delete this zone, it is member of an Active Zoneset
Changes in EFC Manager Requiring Discovery Data Collection
If you use EFC Manager to delete zones or zone sets, perform Discovery Data Collection on the
management server afterwards. The changes are not reflected by the management server until
Discovery Data Collection is done.
Troubleshooting CLI Errors
This section includes the following:
• ”Using the CLI Command While Upgrading” on page 721
• ”NoSuchElement Error” on page 721
Using the CLI Command While Upgrading
When upgrading HP SIM integrated Storage Essential (SE), if you are logged in with a different
user name to perform an upgrade (other than the original user name that was used to do the initial
installation of the product), the corresponding (different) user is created in HP SIM and SE. That SE
user is automatically associated with an SE role of SIMViewOnly. In addition, the SE user is also
mapped to the default admin user in SE. If the installation user's SE role is different from the default
SE admin user's role, attempts by the installation user to use the SE command line may result in
“NoSuchElement” exceptions displayed in the command line window. To prevent this, assign the
installation user a role, within Storage Essentials, that is the same as the default admin user. See
”About Security for the Management Server” on page 137 for more information.
NoSuchElement Error
See ”Using the CLI Command While Upgrading” on page 721.
Troubleshooting Hardware
This section contains the following topics:
• About Swapping Host Bus Adapters, page 721
• “Fork Function Failed” Message on AIX Hosts, page 722