HP Storage Essentials Storage Resource Management Report Optimizer Software 6.0 Installation Guide (August 2008)

Installing and Configuring SRM Report Optimizer on Microsoft Windows6
• Desktop Intelligence Job Server
• Desktop Intelligence Report Server
• Report Application Server
To change the state of these services from Automatic to Disabled, select Start Menu > Control Panel
> Administrative Tools > Services.
NOTE: Do not use the Central Configuration Manager to disable these services.
Disabling Internet Explorer Enhanced Security
The Central Management Console and InfoView won’t open if Internet Explorer Enhanced Security
is enabled. To disable Enhanced Security:
1. Click Start > Control Panel > Add or Remove Programs.
2. Click Add/Remove Windows Components.
3. If the box next to Internet Explorer Enhanced Security Configuration does not contain a check
mark, then the feature is already disabled and no additional steps are required. If the box does
contain a check mark, continue to the next step.
4. Click the box next to Internet Explorer Enhanced Security Configuration to remove the check
mark.
5. Click Next. Enhanced Security is disabled.
Increasing the memory heap size value
Increasing the memory heap size value size will prevent potential error messages. To increase the
memory heap size value:
1. Click Start > Run. The Run dialog box appears.
2. Enter regedit in the Open text field.
3. Click OK. The Registry Editor displays.
4. Navigate to HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Session
Manager/Subsystems.
5. Right-click the Windows key and select Modify.
6. Edit the SharedSection value from 1024,3072,512 to 1024,3072,1024.
7. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite
11.5\default\WebIntelligence\Server\Admin\SwapTimeOut.
8. Edit this value to 1500 seconds. Alternatively, set this to a value higher than the Web Intelligence
Report Server connection time out value found in the Central Management Console. This value is
written in minutes. The default value is 20.
9. Close the Registry Editor.
10. Restart the Web Intelligence Report Server for the changes to take effect.