HP Storage Essentials V5.1 Installation Guide Second Edition (Linux Release) (T4283-96055, November 2006)

Discovering NAS Devices, Tape Libraries, Switches and Storage Systems138
Solutions Enabler to be refreshed, you must assign the Symmetrix storage systems that use the
Solutions Enabler to the cimom.emc.skipRefresh property, as described in the steps in this
section.
To exclude EMC Symmetrix storage systems from a forced refresh:
1. Select Options >Storage Essentials > Manage Product Health > Advanced.
2. Click Show Default Properties at the bottom of the page.
3. Copy the following command. How you copy the text depends on your Web browser. If you are
using Microsoft Explorer or Netscape Navigator, select the text and then right-click the selected
text. Then, select Copy.
#cimom.emc.skipRefresh=000183500570,000183500575
4. Return to the Advanced page (Options > Storage Essentials > Manage Product Health.
Then, click Advanced in the Disk Space tree).
5. Paste the copied text into the Custom Properties field. How you paste the text depends on
your Web browser. If you are using Microsoft Explorer or Netscape Navigator, right-click the
field and select Paste.
6. Make sure the property is not commented out by removing the hash (#) symbol in front of the
property. Add the serial numbers corresponding to the Symmetrix storage systems you want the
refresh to skip. Separate additional serial numbers with a comma, as shown by the following
example:
cimom.emc.skipRefresh=000183500570,000183500575
where 000183500570 and 000183500575 are serial numbers for Symmetrix storage systems.
One of the ways to find the serial number is to double-click the storage system in System
Manager. Then, click the Properties tab.
7. When you are done, click Save.
8. Restart the service for the management server for your changes to take effect:
a. Go to the Services window on the management server.
b. Right-click AppStorManager.
c. Select Restart from the drop-down menu.
While AppStorManager is restarting, users are not able to access the management server. The
AppStorManager service must be running for the management server to monitor elements.
9. To perform the forced refresh, select the Force Device Manager Refresh option on the Get
Details/Discovery Data Collection page.
10.Click Get Details.
Excluding HDS Storage Systems from Force Device Manager Refresh
The management server obtains most of its information about the HDS storage systems from the
HiCommand Device Manager (proxy server) it discovered. If HiCommand Device Manager, does
not have the latest information, the management server also displays the outdated information.
To make the management server aware of any changes, make sure the HiCommand Device
Manager it discovered has the latest information. This can be done by forcing the HiCommand
Device Manager to refresh its data. The management server is then made aware of these changes.