HP Storage Essentials V5.1 Installation Guide Second Edition (Linux Release) (T4283-96055, November 2006)

Troubleshooting320

To change the time-out period and number of retries for switches, modify the properties specified

Table 11 on page 320 and Table 12 on page 320 as described in the following steps:

1. Access the management server.

2. Select Options > Storage Essentials > Manage Product Health. Then, click Advanced in

the Disk Space tree.

3. Click Show Default Properties at the bottom of the page.

4. Copy the commands specified in Table 11 on page 320. How you copy the text depends on

your Web browser. If you are using Microsoft Explorer or Netscape Navigator, select the text

and then right-click the selected text. Then, select Copy.

5. Return to the Advanced page (Options > Storage Essentials > Manage Product Health.

Then, click Advanced in the Disk Space tree).

6. Paste the copied text into the Custom Properties field. How you paste the text depends on

your Web browser. If you are using Microsoft Explorer or Netscape Navigator, right-click the

field and select Paste.

7. Make sure the property is not commented out by removing the hash (#) symbol in front of the

property.To modify the time-out period, set the corresponding property for your switch in the

following table to the number of millisecond you want. The default is 5000 ms. For example, to

change the time-out period to 30000 ms for a McDATA switch, you would set the

cimom.McData.Snmp.Timeout property to 30000, as shown in the following example:

cimom.McData.Snmp.Timeout=30000

8. To modify the number of retries, repeat Steps 4 through 6 by copying and pasting the property

specified in Table 12 on page 320. Set the corresponding property for your switch in the

following table to the number of retries you want. The default is two retries. For example, to

Table 11 Time-out Properties

Switch Property

McDATA/Connectrix

discovered through SNMP

cimom.McData.Snmp.Timeout

Cisco cimom.Cisco.Snmp.Timeout

Other switches discovered

through SNMP:

• Sun StorEdge

• QLogic

cimom.snmp.switch.timeout