HP Storage Essentials V5.1 Installation Guide Second Edition (Linux Release) (T4283-96055, November 2006)

Troubleshooting330
Discovery Fails Too Slowly for a Nonexistent IP Address
If you enter a nonexistent IP address, the management server times out by default after 20 seconds
on Windows or three minutes and 45 seconds on Unix systems. If you want to shorten the time-out
period, modify the cimom.CimXmlClientHttpConnectTimeout property as described in this
section.
NOTE: The management server does not accept a period longer than its default setting. lf you set
cimom.CimXmlClientHttpConnectTimeout property to more than 20 seconds on Windows
or three minutes and 45 seconds on Unix systems, the management server ignores the values of this
property and reverts back to the default settings.
To modify the default time-out:
1. Access the management server.
2. Click Options > Storage Essentials > Manage Product Health. Then, click Advanced in
the Disk Space tree.
3. Click Show Default Properties at the bottom of the page.
4. Copy the cimom.CimXmlClientHttpConnectTimeout property you want to modify. How
you copy the text depends on your Web browser. If you are using Microsoft Explorer or
Netscape Navigator, select the text and then right-click the selected text. Then, select Copy.
5. Return to the Advanced page (Options > Storage Essentials > Manage Product Health.
Then, click Advanced in the Disk Space tree).
6. Paste the copied text into the Custom Properties field. How you paste the text depends on
your Web browser. If you are using Microsoft Explorer or Netscape Navigator, right-click the
field and select Paste.
7. Make your changes in the Custom Properties field. Make sure the property is not commented
out by removing the hash (#) symbol in front of the property.
8. To modify the time-out period, set the cimom.CimXmlClientHttpConnectTimeout
property to the number of millisecond you want. For example, to change the time-out period to
200 ms, set the cimom.CimXmlClientHttpConnectTimeout property, as shown in the
following example:
cimom.CimXmlClientHttpConnectTimeout
=200
9. When you are done, click Save.
10.Restart the service for the management server for your changes to take effect.
While AppStorManager is restarting, users are not able to access the management server. The
AppStorManager service must be running for the management server to monitor elements.
“CIM_ERR_FAILED” Message
If you are in a McDATA environment where the EFC Manager Service Processor is managing
multiple switches, it is possible that the management server will send SWAPI requests faster than the
EFC Manager Service Processor can handle them. The management server may detect this as a
failed connection and take corrective action. When this happens, you are shown a