HP Storage Essentials SRM Enterprise Edition 6.0 Microsoft Windows Application Integration Software for SAP ACC version A.02.00 User Guide (T4283-96336, July 2008)

User Guide 59
1. (Optional) Schedule a Run Discovery Data Collection operation to refresh all HP Storage
Essentials SRM element data. This operation should be scheduled to run at an off-peak hours
when SAP ACC Integration is not being used.
2. Perform a manual Run Discovery Data Collection operation after any manual changes on the
storage array or managed nodes.
Mount error in Microsoft Windows environment
If Windows use the “automount” function, then it is possible that as soon as a new device is
presented to a Managed node, the device will be mounted by Windows Auto Mount feature, but
not necessarily on the correct mount point. This operation also results in active host management
operation failure.
NOTE: Disable the Windows Auto Mount feature for all Managed Nodes.
Some part of the SAP ACC Process fails, but SAP report instance “running”
In SAP ACC 1.0, the ACC process assumes an instance is running if the Virtual IP address of the
instance is available on a node, and not necessarily if the storage devices or application processes
is active on the node. SAP and HP is working on resolving this issue and version 2.0 of ACC will
have better methods to determine if an application is running on not.