HP Storage Essentials 5.
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Contents About this guide . . . . . . . . . . . . . . . Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding Microsoft Exchange Domain Controller Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing Events for a Microsoft Exchange Instance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assigning a Custom Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Tables 1 2 3 Topology of Microsoft Exchange with Mount Points (Figure 1 of 3)31 Topology of Microsoft Exchange with Mount Points (Figure 2 of 3)32 Topology of Microsoft Exchange with Mount Points (Figure 3 of 3)33 SQL Server without Mount Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting Mount Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting a Mount Point from the Select Menu . . . .
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About this guide This guide provides information about: • Monitoring and managing Microsoft Exchange • Monitoring and managing Oracle • Monitoring and managing Sybase Intended audience This guide is intended for: • Network Engineers • Administrators • Any one that needs to monitor and/or manage their applications Prerequisites Prerequisites for using this product include: • Networking • Storage Area Networks (SANs) • The Common Information Model (CIM) Related documentation In addition to this guide, plea
Document conventions and symbols Document conventions Table 1 Convention Element Medium blue text: Figure 1 Cross-reference links and e-mail addresses Medium blue, underlined text (http://www.hp.
TIP: Provides helpful hints and shortcuts. HP technical support Telephone numbers for worldwide technical support are listed on the HP support web site: http://www.hp.com/support/.
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1 Overview The management server lets you obtain the latest information about your applications, such as Microsoft Exchange and Oracle. To determine which applications the management server supports, refer to the support matrix, which is accessible from the Documentation Center. The following features help you to quickly obtain data about these applications so you can quickly react to changes in your networking environment.
Table 2 Topics Covered in This Book (continued) Chapter Contents Chapter 3 - Monitoring Microsoft Exchange • Monitoring Microsoft Exchange Overview • Monitoring a Microsoft Exchange Instance • Adding/Modifying Microsoft Exchange Domain Controller • Viewing Events for a Microsoft Exchange Instance • Viewing Properties • Viewing Topology for Microsoft Exchange Chapter 4 - Monitoring Oracle • Monitoring Oracle Overview • Monitoring the Oracle Instance • Viewing Events for an Oracle Instance • Viewing Pr
2 Accessing Information About Applications This chapter describes the following: • ”About Application Viewer” on page 3 • ”Obtaining a Summary of the Applications” on page 3 • ”Navigation Information for Applications” on page 4 • ”Events for Applications” on page 5 • ”Viewing Performance Information” on page 6 • ”About Chargeback for Applications” on page 6 About Application Viewer IMPORTANT: Depending on your license, Application Viewer may not be available.
• Oracle Instances • Microsoft Exchange Instances • Microsoft SQL Server Instances • Sybase Instances • File Servers • Virtual Applications • A table to the right of the pie chart displaying the number of: • Oracle Instances • Microsoft Exchange Instances • Microsoft SQL Server Instances • Sybase Instances • File Servers • Virtual Applications • Total Applications Navigation Information for Applications The Navigation tab provides information about an element and how it relates to other elements in its pat
• Policies - The Policies tab lets you create utilization polices, which can send an e-mail, generate an event, or run a custom script when a set threshold for an element is triggered. All of the tabs may not be visible in one of the following instances: • The management server has discovered the application but it cannot obtain additional information about the application.
• Element - It is the source of the event. An element can be a switch, host, application, fabric or anything else on the network. If this field is blank, the event did not come from an element. • Source - If the event came from an element, the name of the element is provided. • Time Reported - The time the event was reported to the management server. • Probable Cause - Provides an explanation of a probable cause. • Recommended Actions - Provides recommendations.
• Storage-based - Storage-based chargeback calculates charges based on the actual amount of storage used by an application, the type of storage it is using and the ownership percentage assigned to each department. The chargeback number is further refined by an additional fixed infrastructure tax on a per department basis. To learn more about Chargeback, refer to the User Guide. Storage Essentials 5.
8 Accessing Information About Applications
3 Monitoring Oracle IMPORTANT: Depending on your license, monitoring Oracle instances may not be available. See the "List of Features" to determine if you have access to monitoring Oracle instances. The "List of Features" is accessible from the Documentation Center (Help > Documentation Center in Storage Essentials).
The management software for Oracle provides deep visibility into each component that makes up the Oracle application including Oracle configuration, host configuration, switch configuration, and storage system configuration. This detailed information is provided at every level. The management software for Oracle is built on CIM, Web-Based Enterprise Management (WBEM), and the Storage Management Initiative (SMI) industry standards for heterogeneous storage network management.
1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2. Expand the node for the Oracle instance from which you want to obtain event information. 3. Click Path Events. The management server provides the following information about the events: • ID- The identification number assigned to the event • Severity - Provides the severity level • Time - The time the event was recorded. • Summary Text - A brief explanation of the event.
• Clicking an Oracle instance under the Oracle node in Application Viewer and then clicking the Properties tab. 2. In the Custom Name field, type a name. Keep in mind the following: • The name must contain 1 to 64 characters. • The name must begin with a letter. Any character other than the first character can be a letter, a number (0 to 9), or one of the following symbols: dollar sign ($), caret (^), hyphen (-), an underscore (_) or a space.
• Build Number • Version • Host - To learn more about the host, click its link. • Database Type • Databases - To learn more about a database, click its link. • Update Element Data - To update the displayed properties, click the Update Element Data button at the bottom of the screen. The management server gathers new and changed details from the element and then redraws the topology with the updated information.
The following properties for the database control file group are displayed: • Vendor • Contacted • Record Created • Discovery Status • Install Date • Name Detected • OID • Description • Type - The type of file • Database Physical Elements - To learn more about a control file, click its link. Properties of a Database Control File You can find the properties of a database control file for an Oracle instance by doing the following: 1.
Properties of a Database Redo Group You can find the properties of a database redo group for an Oracle instance by doing the following: 1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2. Click the Oracle instance in Application Viewer. 3. Click the Properties tab. 4. Scroll to the bottom of the page and click the database containing the control group you want to learn more about. 5.
• Discovery Status • Install Date • Name Detected • OID • Description • File Path • Status • Data File Path • Type • Oracle Database Redo Group - To learn more about the database redo group containing the database redo file, click its link. Properties of a Tablespace You can view detailed properties of a tablespace by doing the following: 1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2. Click the Oracle instance in Application Viewer. 3. Click the Properties tab.
4. Scroll to the bottom of the page and click the database containing the control group you want to learn more about. 5. When you are shown the properties of the database, scroll to the bottom of the page to the Database Logical Elements table and click the database tablespace you want to learn more about. 6. In the Database Physical Elements table, click a tablespace file.
When you first access the Topology tab, you are first told that the mount points have been filtered. If you look at the following figure, only one database file is displayed. Figure 1 Topology of Oracle Database without Mount points • If you want to view the mount points, click the Filter button ( ) in the upper-right corner of the screen. To view the Filter button, you need to close the left pane.
• Select the mount points you want to view by selecting them by letter, as shown in the following figure. Figure 2 Selecting Mount Points • You can also select the mount points from the Select combo-box. Figure 3 Selecting Mount Points from Combo Box Storage Essentials 5.
• When you are done selecting mount points, click the Apply Filter button. In the following figure, all of the mount points were selected. Notice that all database control files are now displayed. Figure 4 Topology for an Oracle Instance with Mount Points NOTE: The topology was arranged so that as many components as possible could be displayed in the figure; however, not all components could fit in the figure. You can obtain property information about each component by double-clicking it.
Refer to the topic, "About the Topology Tab" in the User Guide for more information. Viewing Elements in the Oracle Instance's Path You can view elements in the Oracle instances path by doing the following: 1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2. Click the Oracle instance in Application Viewer. 3. Click the Navigation tab. 4. Do one or more of the following: • To learn more about the host, click the Hosts button.
22 Monitoring Oracle
4 Monitoring Microsoft Exchange IMPORTANT: Depending on your license, monitoring Microsoft Exchange instances may not be available. See the "List of Features" to determine if you have access to monitoring Microsoft Exchange instances. The "List of Features" is accessible from the Documentation Center (Help > Documentation Center in Storage Essentials).
• Improves Microsoft Exchange availability • Assists Microsoft Exchange administrators in preventing disaster • Maximizes the return on Microsoft Exchange assets Key Features • Performs end-to-end provisioning and configuration required to install Microsoft Exchange • Real time monitoring of Microsoft Exchange storage • Microsoft Exchange store to disk topology view • Intelligent event management correlates events across the system • Auto-discovers and manages all the storage infrastructure components requi
Viewing Events for a Microsoft Exchange Instance You can view events pertaining to a Microsoft Exchange instance and its dependent elements, such as switches and storage systems by doing the following: 1. Click Tools > Storage Essentials > Application Viewer. 2. Expand the node for the Microsoft Exchange instance from which you want to obtain event information. 3. Click Path Events. The events for that Microsoft Exchange instances and its dependent elements are displayed in the right pane.
• Clicking a Microsoft Exchange instance under the Microsoft Exchange node in Application Viewer and then clicking the Properties tab. 2. In the Custom Name field, type a name. Keep in mind the following: • The name must contain 1 to 64 characters. • The name must begin with a letter. Any character other than the first character can be a letter, a number (0 to 9), or one of the following symbols: dollar sign ($), caret (^), hyphen (-), an underscore (_) or a space.
• Host - To learn more about the host, click its link. • Storage Volumes - To obtain more information about a storage volume on the host, click the storage volume. Properties of a Storage Group You can find the properties of a storage group for a Microsoft Exchange instance by doing the following: 1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2.
5. In the Stores table, click the store you want to learn more about. The following properties are displayed for the store: • Vendor • Contacted • Record Created • Discovery Status • Install Date • Name Detected • OID • Description • Online - True or false value. • Private Store - True or false value. • Logical Drive • Active Directory Name • Storage Group - The name of the storage group containing the store. Click the name of the storage group to learn more about it.
When you first access the Topology tab, you are first told that the mount points have been filtered. If you look at the following figure, only the first storage group is displayed. Figure 5 Topology of Microsoft Exchange without Mount Points If you want to view the mount points, click the Filter button ( ) in the upper-right corner of the screen. To view the Filter button, you need to close the left pane.
You can also select the mount points from the Select combo-box.
When you are done selecting mount points, click the Apply Filter button. In the following figure, all of the mount points were selected. Notice that all the storage groups are now displayed, as well as the connecting switch and storage system. Figure 8 Topology of Microsoft Exchange with Mount Points (Figure 1 of 3) Storage Essentials 5.
Figure 9 Topology of Microsoft Exchange with Mount Points (Figure 2 of 3) 32 Monitoring Microsoft Exchange
Figure 10 Topology of Microsoft Exchange with Mount Points (Figure 3 of 3) Accessing the Topology Tab Access the Topology tab by doing one of the following: • Clicking a Microsoft Exchange instance under the Microsoft Exchange node in Application Viewer and clicking the Topology button. • Double-clicking a Microsoft Exchange instance in System Manager and then clicking the Topology tab. You can view property information for storage groups and stores by double-clicking their icons in the Topology tab.
Refer to the topic, "About the Topology Tab" in the User Guide for more information. Viewing Elements in the Host's Path You can view elements in the host's path and the host's basic properties by doing the following: 1. Double-click the host in System Manager. 2. Click the Navigation tab.
5 Monitoring Microsoft SQL Server IMPORTANT: Depending on your license, monitoring Microsoft SQL Server instances may not be available. See the "List of Features" to determine if you have access to monitoring Microsoft SQL Server instances. The "List of Features" is accessible from the Documentation Center (Help > Documentation Center in Storage Essentials).
1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2. Expand the node for the SQL Server database from which you want to obtain event information. 3. Click Path Events. The events for that SQL Server database and its dependent elements are displayed in the right pane.
• Install Date • Name Detected • OID • Description • Target Operating System • Identification Code • Product Name • Serial Number • Build Number • Version • Host - To learn more about the host, click its link. • Database Type • Databases - To learn more about a database, click its link in the Databases table. • Update Element Data - To update the displayed properties, click the Update Element Data button at the bottom of the screen.
2. Double-click the SQL Server icon in System Manager. 3. Click the Topology tab. 4. Double-click the database file in the topology displayed. Viewing Topology for a SQL Server This section describes the following: • ”Accessing the Topology Tab” on page 38 • ”About the Topology Tab” on page 38 Accessing the Topology Tab Access the Topology tab by doing one of the following: • Clicking a SQL Server instance under the SQLSERVER node in Application Viewer and clicking the Topology button.
When you first access the Topology tab, you are first told that the mount points have been filtered. If you look at the following figure, only one logical drive is displayed. Figure 11 SQL Server without Mount Points • If you want to view the mount points, click the Filter button ( ) in the upper-right corner of the screen. To view the Filter button, you need to close the left pane. Storage Essentials 5.
• Select the mount points you want to view by selecting them by letter, as shown in the following figure. Figure 12 Selecting Mount Points • You can also select the mount points from the Select combo-box.You can only select one mount point at a time when you select a mount point from the Select menu. For example assume you have mount points C and F selected. If you select a mount point from the Select menu, only one mount point is selected.
When you are done selecting mount points, click the Apply Filter button. In the following figure, mount points C and F were selected, but not D. Since the Northwind database is connected to the D mount point it is not shown connected. Figure 14 Topology of SQL Server Database with Two Mount Points You can obtain property information about each component by double-clicking it. Storage Essentials 5.
42 Monitoring Microsoft SQL Server
6 Monitoring Sybase IMPORTANT: Depending on your license, monitoring Sybase instances may not be available. See the "List of Features" to determine if you have access to monitoring Sybase instances. The "List of Features" is accessible from the Documentation Center (Help > Documentation Center in Storage Essentials).
The management software for Sybase provides deep visibility into each component that makes up the Sybase application including Sybase configuration, host configuration, switch configuration, and storage system configuration. This detailed information is provided at every level. The management software for Sybase is built on CIM, Web-Based Enterprise Management (WBEM), and the Storage Management Initiative (SMI) industry standards for heterogeneous storage network management.
When you first access the Topology tab, you are first told that the mount points have been filtered. If you look at the following figure, only one logical drive is displayed. One of the database instances, sybsystemprocs, is shown disconnected because its logical drive is not displayed. Figure 15 Topology of Sybase Database without Mount Points • If you want to view the mount points, click the Filter button ( ) in the upper-right corner of the screen.
• Select the mount points you want to view by selecting them by letter, as shown in the following figure. Figure 16 Selecting Mount Points • You can also select the mount points from the Select combo-box.
• When you are done selecting mount points, click the Apply Filter button. In the following figure, all of the mount points were selected. Notice that all database control files are now displayed and the database instance sybsystemprocs is shown connected to its logical drive. Figure 18 Topology of Sybase Database with Mount Points You can obtain property information about each component by double-clicking it.
• Double-clicking a Sybase instance in System Manager and then clicking the Topology tab. You can view property information for storage groups and stores by double-clicking their icons in the Topology tab. Viewing Events for Sybase You can view events pertaining to a Sybase database and its dependent elements, such as storage systems by doing the following: 1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2.
Event Manager by clicking the Rank column. See the topic, "Assigning a Business Cost to an Application" for more information. • Vendor • Contacted • Record Created • Discovery Status • Install Date • Name Detected • OID • Description • Target Operating System • Identification Code • Product Name • Serial Number • Build Number • Version • Host - To learn more about the host, click its link. • Database Type • Databases - To learn more about a database, click its link in the Databases table.
• Description • Type • Database Logical Elements - To learn more about a Sybase database file, click its link. Properties of a Sybase Database File You can view the properties of a Sybase database file by doing the following: 1. Access Application Viewer by clicking Tools > Storage Essentials > Application Viewer. 2. Click the Sybase instance in Application Viewer. 3. Click the Properties tab. 4. In the Databases table, click a database. 5.
When you first access the Topology tab, you are first told that the mount points have been filtered. If you look at the following figure, only one logical drive is displayed. One of the database instances, sybsystemprocs, is shown disconnected because its logical drive is not displayed. Figure 19 Topology of Sybase Database without Mount Points • If you want to view the mount points, click the Filter button ( ) in the upper-right corner of the screen.
• Select the mount points you want to view by selecting them by letter, as shown in the following figure. Figure 20 Selecting Mount Points • You can also select the mount points from the Select combo-box.
• When you are done selecting mount points, click the Apply Filter button. In the following figure, all of the mount points were selected. Notice that all database control files are now displayed and the database instance sybsystemprocs is shown connected to its logical drive. Figure 22 Topology of Sybase Database with Mount Points You can obtain property information about each component by double-clicking it.
• Double-clicking a Sybase instance in System Manager and then clicking the Topology tab. You can view property information for storage groups and stores by double-clicking their icons in the Topology tab.
Index A about Application Viewer 3 Topology Screen 17 accessing Exchange host properties 25 Exchange storage volume properties 26 Exchange store properties 27 Oracle instance properties 12 tablespace 16 Topology tab 33 adding domain controller 24 TNS Listener Port 10 applications events 5 navigation 4 overview 1 summary 3 audience v authorized reseller, HP vii C changing domain controller 24 TNS Listener Port 10 CIM v control group properties 13 conventions document vi text symbols vi D database control f
M management software for Exchange overview 23 Microsoft Exchange topology 28 Microsoft Exchange instances 3 modifying domain controller 24 TNS Listener Port 10 monitoring applications 1 Oracle 9 Oracle instance 10 SQL Server 35 Sybase 43 N navigation applications 4 Networking v number of file servers 3 Microsoft Exchange instances 3 Oracle instances 3 virtual applications 3 O Oracle monitoring 9 Oracle host properties 12 Oracle instance control group 13 database control file 14 monitoring 10 properties 1
Sybase accessing Topology tab 47, 53 database file 44, 50 instance properties 48 overview 43 properties of 49 Topology tab 44, 50 symbols in text vi T tablespace properties 16 tablespace file properties 16 technical support, HP vii text symbols vi TNS Listener Port changing 10 Topology tab 28 about 17 accessing 33 SQL Server 38 Sybase 44, 50 V viewing events 5 events for SQL Server 35 events for Sybase 48 Exchange host properties 25 Exchange host's path 34 Exchange instance path 34 Exchange storage volume
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Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Topology of Oracle Database without Mount points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Selecting Mount Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Selecting Mount Points from Combo Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Topology for an Oracle Instance with Mount Points . . . . . . . . . . . . . . . . . .
Tables 1 2 3 Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Topics Covered in This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About the Icons in Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .