HP Storage Essentials V5.1 User Guide Second Edition (Linux Release) (T4283-96056, November 2006)

Storage Essentials 5.1 User Guide 673
1. Remove the Cisco, QLogic, or CNT switches supported through SMI-S from HP SE. See ”Deleting
Elements from the Product” on page 96.
2. Rediscover the Cisco, QLogic, or CNT switches in HP SE. See ”Step 1 - Discover Switches” on
page 34.
3. Perform Get Details. See ”Step 4 - Discovery Data Collection or Get Details” on page 98.
Troubleshooting Discovery and
Discovery Data Collection/Get Details
This section describes the following:
• ”CIMOM Service Not Starting After Trying to Discover Sybase or SQL Server Applications” on
page 674
• ”Names are Changed After Running Discovery Data Collection/Get Details for Cisco SMI-S
Switches” on page 674
• ”Configuring E-mail Notification for Discovery Data Collection/Get Details” on page 674
• ”Increasing the Time-out Period and Number of Retries for Switches in Progress” on page 675
• ”“Connection to the Database Server Failed” Error” on page 677
• ”DCOM Unable to Communicate with Computer” on page 677
• ”Duplicate Listings for Brocade Switches in Same Fabric” on page 677
• ”Element Logs Authentication Errors During Discovery” on page 678
• ”EMC Device Masking Database Does Not Appear in Topology (AIX Only)” on page 678
• ”Management Server Does Not Discover Another Management Server's Database” on
page 678
• ”Microsoft Exchange Drive Shown as a Local Drive” on page 678
• ”Unable to Discover Microsoft Exchange Servers” on page 678
• ”Nonexistent Oracle Instance Is Displayed” on page 678
• ”Requirements for Discovering Oracle” on page 678
• ”Do Not Run Overlapping Discovery Schedules” on page 679
• ”"This storage system uses unsupported firmware. ManagementClassName: ???" Message” on
page 679
• ”Incorrect Topology Sometimes Displayed for CNT Switches” on page 684
• ”Unable to Find Elements on the Network” on page 684
• ”Unable to See Path Information” on page 684
• ”Device Locking Mechanism for Brocade Element Manager Query/Reconfiguration” on
page 684
• ”A Discovered Sun StorEdge A5000 JBOD Does Not Display Its WWN Properly” on page 685
• ”Unable to Monitor McDATA Switches” on page 685
• ”Unable to Detect a Host Bus Adapter” on page 685
• ”Navigation Tab Displays Removed Drives as Disk Drives
” on page 685
• ”Unable to Obtain Information from a CLARiiON Storage System” on page 685