Guidelines for Protecting Data using HP StorageWorks Storage Mirroring with Volume Shadow Copy Service (VSS) Application Note (T2558-96332, April 2009)

IMPORTANT:

Provides clarifying information or specific instructions.

NOTE:

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HP technical support

For worldwide technical support information, see the HP support website: http://www.hp.com/support

Before contacting HP, collect the following information:

• Product model names and numbers

• Technical support registration number (if applicable)

• Product serial numbers

• Error messages

• Operating system type and revision level

• Detailed questions

Customer self repair

HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR

part needs replacing, HP ships the part directly to you so that you can install it at your convenience.

Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a

repair can be accomplished by CSR.

For more information about CSR, contact your local service provider, or see the CSR website:

http://www.hp.com/go/selfrepair

This product has no customer replaceable components.

Product warranties

For information about HP StorageWorks product warranties, see the warranty information website:

http://www.hp.com/go/storagewarranty

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

Guidelines for Protecting Data using HP StorageWorks Storage Mirroring with Volume Shadow Copy

Service (VSS) 7