HP StorageWorks Storage Mirroring Reporting Center user guide (T2558-96071, February 2008)

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If the collector errors report does not indicate what the problem is, proceed to look at the log files. For
more information, see “Changing log levels” on page 46.
Verifying Storage Mirroring server connectivity
To test connectivity from a Storage Mirroring Reporting Center server to a Storage Mirroring server, use the
following command-line tool:
DTRC_modtest –e –m storagemirroring –f
MODULE –t HOSTNAME –T 3 –USERNAME
–
PASSWORD
Where MODULE is either STATUS, CONFIG, or PERF, HOSTNAME is the Storage Mirroring server node, and
USERNAME and PASSWORD are the credentials supplied to Storage Mirroring Reporting Center for that node.
NOTE: Server names with spaces will need to be in “double quotes”.
The command will return data if the connectivity is achieved, or errors if connectivity fails.
Sample
DTRC_modtest -e -m storagemirroring -f status -t Server01 -T 3 -Udtrcsvc -Ppa$$w0rd
Sample output
<AXMLRESULT><STATUS>0</STATUS><MESSAGE>Okay</MESSAGE>
<REPORT starttime="1177344246" endtime="1177344849" module="s
toragemirroring"
function="status" hostname=Server01><dt_repset_status><name cast="String"
item="key">test ExData</name>
<size cast="Int" item="value" scale="1048576">0</size>
<directories cast="Int" item="value">-1</directories>
<files cast="Int" item="value">-1</files>
<volumes cast="Int" item="value">1</volumes></dt_repset_status>
<dt_monitor_status><name cast="String" item="key">10-05</name>
<status cast="String" item="key">Failover Condition
Met</status></dt_monitor_status></REPORT>
WMI query on servername failed Check connectivity and configuration with
wbemtest. Also happens intermittently when
WMI is being used by another process.
Make sure that DCOM is turned on.
Cannot monitor servers of type <product type name>
(<product type code>)
The SMRC Collector checks the product type of
the Storage Mirroring server being monitored.
Storage Mirroring Reporting Center does not
allow you to gather data from the following
Storage Mirroring products.
• Storage Mirroring for Windows - Replication
SSE
• Storage Mirroring for Windows - Replication
SE
• Storage Mirroring for Windows - Replication
ASE
• Storage Mirroring for Windows - SSE
• Storage Mirroring for Small Business Server
• Storage Mirroring ShadowCaster - SBS
• Storage Mirroring ShadowCaster - Standard
• Storage Mirroring ShadowCaster - Enterprise
Common Collector Errors Reason