Brocade Access Gateway Administrator's Guide - Supporting Fabric OS v5.2.1 (53-1000430-01)

Access Gateway Administrator’s Guide C-1
Publication Number: 53-1000430-01
Appendix
C
Troubleshooting
This appendix provides trouble shooting instructions.
Table C-1 Troubleshooting
Problem Cause Solution
Switch is not in
Access Gateway mode
Switch is in Native switch mode 1. Disable switch using the switchDisable command.
2. Enable Access Gateway mode using
the ag --modeenable command.
Answer yes when prompted; the switch reboots.
3. Log in to the switch.
4. Display the switch settings using the switchShow
command. Verify that the field switchMode displays
Access Gateway Mode.
NPIV disabled on
edge switch ports
Inadvertently turned off 1. On the edge switch, enter the portCfgShow command.
2. Verify that NPIV status for the port to which Brocade
Access Gateway is connected is ON.
3. If the status displays as “--” NPIV is disabled. Enter the
portCfgNpivPort <port_number> command with the 1
operand to enabled NPIV.
4. Repeat step 3 for each port as required.
Need to reconfigure
N_Port and F_Ports
Default port setting not adequate
for customer environment
1. On Brocade Access Gateway, enter the portCfgShow
command.
2. For each port that is to be activated as N_port, enter the
portCfgNport <port_number> command with the 1
operand.
All other ports remain as F_port.
3. To reset to the port to an F_port, enter the
portCfgNpivPort <port_number> command with the 0
operand.